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Panasonic KX-TVM50 Getting Started

Voice processing system
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Voice Processing System
Getting Started
KX-TVM50
KX-TVM200
Model
Thank you for purchasing a Panasonic Voice Processing System. This manual shows you
how to install and programme this product so that you can operate the basic features.
For detailed information, refer to the Installation Manual.
KX-TVM50/KX-TVM200: Version 1.0

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Summary of Contents for Panasonic KX-TVM50

  • Page 1 KX-TVM50 KX-TVM200 Model Thank you for purchasing a Panasonic Voice Processing System. This manual shows you how to install and programme this product so that you can operate the basic features. For detailed information, refer to the Installation Manual. KX-TVM50/KX-TVM200: Version 1.0...

  • Page 2: Table Of Contents

    Removing the Dummy Cover Plates................9 Installing Optional Cards in the KX-TVM50 ..............10 Installing Port Cards in the KX-TVM200................12 Connecting the KX-TVM50 to the KX-TDA30 ..............14 Connecting the KX-TVM200 to the KX-TDA100 ............15 Connecting the VPS to a PC or LAN ................16 2.10...

  • Page 3: Unpacking

    CD-ROM Necessary Tools (not supplied) Twisted pair 4-conductor cables are needed for connecting the VPS to the PBX. For the KX-TVM50, twisted pair 2-conductor cables are needed if using Inband or None Integration. A USB cable is needed when connecting the VPS to the PC that will used for programming via the KX-TVM Maintenance Console.

  • Page 4: Names And Locations

    1.2 Names and Locations Names and Locations KX-TVM50 Run Indicator Alarm Indicator Dummy Cover Plates (for Port Card Slots 2 and 3) Factory-installed Jacks Reset Button Shutdown Button Mode Switch USB Port Dummy Cover Plate (for LAN Interface Card) Dummy Cover Plate (Reserved)
  • Page 5 1.2 Names and Locations KX-TVM200 Run Indicator Alarm Indicator Dummy Cover Plates (for Port Card Slots 1 to 6) Reset Button Shutdown Button Mode Switch LAN Port USB Port VM-Link Dummy Cover Plate (for Modem Card) Earth Terminal DC IN Power Switch Main Board 3.5"...

  • Page 6: Installation

    Installation Installation Overview The following is an overview of the steps needed to prepare the VPS hardware for use. Refer to the Installation Manual when installing optional cards or hardware. CAUTION The information below is only intended as an overview of the installation process. When installing the VPS, refer to the information provided in this document or to the Installation Manual for detailed instructions.

  • Page 7: Removing The Cable Cover

    2.2 Removing the Cable Cover Removing the Cable Cover The model shown here is the KX-TVM200, however this procedure is the same for the KX-TVM50. Push the release button in the direction shown below (1), and slide the cable cover in the direction shown below (2).

  • Page 8: Opening The

    The model shown here is the KX-TVM200, however this procedure is the same for the KX-TVM50. For KX-TVM50: This procedure is not necessary if you do not plan on installing optional cards in the KX-TVM50. Remove the 3 screws. Screw While holding both tabs located on the sides of the front cover, swing the cover open as shown.

  • Page 9: Removing The Dummy Cover Plates

    The model shown here is the KX-TVM200, however this procedure is the same for the KX-TVM50. For KX-TVM50: This procedure is not necessary if you do not plan on installing optional cards in the KX-TVM50. Remove the appropriate dummy cover plates from the main unit using cutting pliers, as shown below.

  • Page 10: Installing Optional Cards In The Kx-Tvm50

    2.5 Installing Optional Cards in the KX-TVM50 Installing Optional Cards in the KX-TVM50 Follow these steps if you plan to install an optional 2-Port Hybrid Expansion Card (KX-TVM502) or LAN Interface Card (KX-TVM594) in the KX-TVM50. Installing a 2-Port Hybrid Expansion Card Position the front of the card so that the jacks fit in the open slot.
  • Page 11 2.5 Installing Optional Cards in the KX-TVM50 Installing the LAN Interface Card Insert the card between the guide rails and slide it down as shown. Secure the latch by flipping it toward the centre of the card and slightly pressing down on it.

  • Page 12: Installing Port Cards In The Kx-Tvm200

    2.6 Installing Port Cards in the KX-TVM200 Installing Port Cards in the KX-TVM200 Position the front of the card so that the jacks fit in the open slot. Make sure that the tabs on both sides of the card fit into place. Holding the card firmly in place, lower the other end of the card so that the card's hole fits over the extension bolt.
  • Page 13 2.6 Installing Port Cards in the KX-TVM200 Installing Cards in Slot 5 or Slot 6 When installing a card in Slot 5 or 6, secure the card using the screws included with the card, instead of the extension bolts. Screw Note •...

  • Page 14: Connecting The Kx-Tvm50 To The Kx-Tda30

    2.7 Connecting the KX-TVM50 to the KX-TDA30 Connecting the KX-TVM50 to the KX-TDA30 Note • 4-conductor cables must be used in order to use DPT Integration. • For DPT Integration, jack 1 must be connected to the lowest numbered port of the Voice Mail group assigned through PBX programming.

  • Page 15: Connecting The Kx-Tvm200 To The Kx-Tda100

    2.8 Connecting the KX-TVM200 to the KX-TDA100 Connecting the KX-TVM200 to the KX-TDA100 Note • 4-conductor cables must be used in order to use DPT Integration. • For DPT Integration, the lowest numbered jack of the VPS must be connected to the lowest numbered port of the Voice Mail group assigned through PBX programming.

  • Page 16: Connecting The Vps To A Pc Or Lan

    2.9 Connecting the VPS to a PC or LAN Connecting the VPS to a PC or LAN The VPS can be connected to a PC via USB or to a LAN (optional LAN Interface Card required for KX-TVM50). To USB port KX-TVM50...

  • Page 17: Frame Earth Connection

    Note • Green-and-yellow insulation is required, and the cross-sectional area of the conductor must be more than 0.75 mm or 18 AWG. Tighten the screw. Connect the earthing wire to earth. KX-TVM50 Screw Earthing wire To earth KX-TVM200 Screw Earthing...

  • Page 18: Connecting The Ac Adaptor

    2.11 Connecting the AC Adaptor 2.11 Connecting the AC Adaptor Plug the DC connector of the AC adaptor into DC IN. KX-TVM50 DC IN DC Connector AC Adaptor KX-TVM200 DC IN DC Connector AC Adaptor Getting Started...
  • Page 19 AC outlet. AC Adaptor AC Cord To AC outlet IMPORTANT KX-TVM50: Use only the included Panasonic AC adaptor, part number PSLP1322. KX-TVM200: Use only the included Panasonic AC adaptor, part number PSLP1244. Getting Started...

  • Page 20: Securing The Cables

    2.12 Securing the Cables 2.12 Securing the Cables The model shown here is the KX-TVM200, however this procedure is the same for the KX-TVM50. Attach the included strap to either of the 2 rails depending on your preference. Rail Rail Bind the cables as shown.
  • Page 21 2.12 Securing the Cables Attach the cable cover (2.15 Attaching the Cable Cover). Cable Cover Note • For safety reasons, do not stretch, bend, or pinch the cables. • If you prefer, you can cut the other side of the cable cover and run the cables through that opening.

  • Page 22: Initialising The Vps During Installation

    2.13 Initialising the VPS During Installation 2.13 Initialising the VPS During Installation Before programming the VPS for the first time, perform the initialisation procedure described below. All settings are reset to their default values. Recorded messages are erased. System Prompts (including customised prompts) are preserved.

  • Page 23: Closing The

    2.14 Closing the Front Cover The model shown here is the KX-TVM200, however this procedure is the same for the KX-TVM50. If you removed the front cover to install optional cards, attach the front cover to the main unit as shown below.

  • Page 24: Attaching The Cable Cover

    2.15 Attaching the Cable Cover The model shown here is the KX-TVM200, however this procedure is the same for the KX-TVM50. Attach the rear hooks on the cable cover to the main unit, then swing the cable cover closed so that the front hooks fit in place.

  • Page 25: Wall Mounting

    2.16 Wall Mounting 2.16 Wall Mounting 2.16.1 Wall Mounting the VPS Mounting on a Wooden Wall Place the appropriate wall mounting template (found on the last 2 pages of this manual) on the wall to mark the locations where the 3 screws need to be placed. Install the screws and washers (included) in the wall.
  • Page 26 2.16 Wall Mounting Mounting on a Concrete or Mortar Wall CAUTION When driving the mounting screws into the wall, be careful to avoid touching any metalwork (metal/wire laths, etc.), conduits, or electrical cables buried in the wall. Place the appropriate wall mounting template (found on the last 2 pages of this manual) on the wall to mark the locations where the 3 screws need to be placed.

  • Page 27: Wall Mounting The Ac Adaptor

    2.16 Wall Mounting 2.16.2 Wall Mounting the AC Adaptor Mounting on Wooden Wall Place the AC adaptor wall mounting template (found later in this section) on the wall to mark the locations where the 2 screws need to be placed. Install the screws and washers (included) in the wall.
  • Page 28 2.16 Wall Mounting Mounting on Concrete or Mortar Wall CAUTION When driving the mounting screws into the wall, be careful to avoid touching any metalwork (metal/wire laths, etc.), conduits, or electrical cables buried in the wall. Place the AC adaptor wall mounting template (found later in this section) on the wall to mark the locations where the 2 screws need to be placed.
  • Page 29 2.16 Wall Mounting Wall Mounting Template for AC Adaptor Please copy this page and use as a reference for wall mounting the KX-TVM50. Install a screw here. 83 mm Install a screw here. Note • When you print out this page, the dimensions of the wall mounting template may deviate slightly from the measurements indicated in the template.
  • Page 30 2.16 Wall Mounting Please copy this page and use as a reference for wall mounting the KX-TVM200. Install a screw here. 110 mm Install a screw here. Note • When you print out this page, the dimensions of the wall mounting template may deviate slightly from the measurements indicated in the template.

  • Page 31: Kx-Tda Series Programming For Dpt Programming

    KX-TDA Series Programming for DPT Programming Assignment of VM (DPT) Group The screen shots shown in this section are for the KX-TDA200. Programming procedures and availability may vary by country/area, software version, etc. Refer to the documentation included with the PBX or consult your dealer for more information. The following PBX programming must be completed, using KX-TDA Maintenance Console, in order to establish DPT Integration.

  • Page 32: Assignment Of Vm (Dpt) Extension Ports

    3.2 Assignment of VM (DPT) Extension Ports Assignment of VM (DPT) Extension Ports Go to the "Configuration-Extension Port" screen. Follow the procedure below for the extension port which you want to assign as a VM port. Set the port's "Connection" to "OUS". Select the attribute of "DPT Property-Type"...

  • Page 33: Customising The Vps

    Customising the VPS Installing KX-TVM Maintenance Console System Requirements Operating System • Microsoft Windows 98 SE, Windows 2000, or Windows XP ® ® Hardware • CPU: Intel Pentium 133 MHz or better microprocessor ® ® • RAM: at least 64 megabytes (MB) of free RAM (128 MB recommended) •...
  • Page 34 USB driver. Browse for and select the KX-TVM USB driver, which is copied to the local drive during installation. Updating other Panasonic Drivers CAUTION Installing the USB driver may prevent the USB driver for KX-TDA series or PC Console/Phone Software from functioning correctly.
  • Page 35 4.1 Installing KX-TVM Maintenance Console Windows 2000 Connect the PC to the PBX with a USB cable. The Found New Hardware Wizard will appear. Click Next. Select Search for a suitable driver for my device. [Recommended], then click Next. Select Specify a location, then click Next. Click Browse, and specify the folder containing the USB driver, CD-ROM Drive:\USB driver\Win2000, then click Open.

  • Page 36: Starting Kx-Tvm Maintenance Console

    4.2 Starting KX-TVM Maintenance Console Starting KX-TVM Maintenance Console The instructions listed below explain how to start KX-TVM Maintenance Console. These instructions are for when connecting to the VPS via USB. Note • The screenshots shown here are for reference only, and may differ from the screens displayed on your PC.
  • Page 37 4.2 Starting KX-TVM Maintenance Console 4. The main window is displayed. 5. Click "Connect" "USB" from the menu bar, or click "Connect" on the shortcut bar, select "USB" in the Connection Mode dialogue box and click "Next". Note • To connect to the VPS via USB, the KX- TVM USB driver must be installed on the PC, as explained above in "Installing KX- TVM Maintenance Console".
  • Page 38 4.2 Starting KX-TVM Maintenance Console Note • To connect to the VPS via LAN, first connect to the VPS via USB and set the appropriate LAN settings. Refer to 1.8.12 Utility—LAN Settings in the Programming Manual. • To connect to the VPS via modem, refer to 1.4.3 Connect—Modem (optional) in the Programming Manual.

  • Page 39: Quick Setup

    4.3 Quick Setup Quick Setup Starting Quick Setup Start KX-TVM Maintenance Console and connect to the VPS (refer to 4.2 Starting KX-TVM Maintenance Console). Click "Utility Quick Setup…" in the menu bar. Click "OK" when the message is displayed. Getting Started...
  • Page 40 4.3 Quick Setup Using Quick Setup System Security settings After you click "Quick Setup", the System Security window appears. In this window, you can change the Administrator, System Manager, and Message Manager passwords, as well as other security-related settings. For more information, refer to 2.8 System Security in the Programming Manual.
  • Page 41 PBX Environment settings The next window displayed is the PBX Environment window. In this window, you can select the PBX Type, Integration Mode (KX-TVM50 only), and set other parameters essential for proper integration between the PBX and VPS. For more information, refer to "PBX Environment"...
  • Page 42 4.3 Quick Setup Create mailboxes The next window displayed is the Select Extensions window. Extension data retrieved from the PBX is displayed. Select the extensions for which you would like to create mailboxes, then click "Next". Note • Mailboxes will be created during Auto Configuration. The number of digits used for mailbox numbers is 2 to 5 digits, depending on PBX programming.
  • Page 43 4.3 Quick Setup Mailbox settings The next window displayed is the Mailbox Edit window. Edit, delete, or add mailboxes as needed, then click "Next". For more information, refer to 2.1.3 Mailbox Parameters in the Programming Manual. Note • The Mailbox Edit window allows you to set basic mailbox parameters only. Detailed mailbox settings can be made after Quick Setup has finished, by clicking on the "Mailbox Settings"...
  • Page 44 4.3 Quick Setup Port/Trunk settings The next window displayed is the Port/Trunk window. The settings made here determine how the VPS answers calls received on each of its ports. Configure Service Groups for each trunk/port, then click "Next". For more information, refer to 2.3.1 Service Group in the Programming Manual.
  • Page 45 4.3 Quick Setup Date and Time setting The last window displayed is the date and time setting window. Set the date and time, then click "Finish". Getting Started...
  • Page 46 4.3 Quick Setup Finalising Quick Setup Click "Yes" to save the settings and finish Quick Setup. If you click "No", your settings will not be saved and you will return to the previous screen. If you clicked "Yes", the following screen is displayed as your settings are saved. When Quick Setup is completed, the following screen will be displayed.

  • Page 47: Lan Settings

    4.4 LAN Settings LAN Settings To program the VPS over a LAN connection or to use E-mail Integration features, the VPS must first be connected to the LAN and programmed accordingly. Programming the VPS for LAN access Connect the PC to the VPS via USB (refer to 2.9 Connecting the VPS to a PC or LAN). Start KX-TVM Maintenance Console and connect to the VPS via USB (refer to 4.2 Starting KX- TVM Maintenance Console).

  • Page 48: E-Mail Integration Settings

    4.5 E-mail Integration Settings E-mail Integration Settings The VPS can be programmed to send text and voice messages (as file attachments) to subscribers when they have new messages. The following settings must be made in order for the VPS to use E- mail Integration features.
  • Page 49 4.5 E-mail Integration Settings Mailbox Settings for E-mail Integration The following settings must be made in order for a subscriber to use E-mail Integration features. Start KX-TVM Maintenance Console and connect to the VPS. Click Mailbox Settings (under Shortcuts), then click Add Mailbox… or select a mailbox and click Edit Mailbox….

  • Page 50: System Prompts Customisation

    System Prompts Customisation System Prompts Customisation System Prompts can be customised using KX-TVM Maintenance Console and an extension telephone connected to the PBX. Note • The subscriber designated as the Message Manager can also customise System Prompts using just his or her extension telephone. For more information, refer to 3.2 Message Manager's Guide in the Feature Manual.
  • Page 51 5.1 System Prompts Customisation [Record of System Prompt] Select the desired System Prompt to record, and click Play/Record. Select "Record from extension" or "Import from recorded file". When "Record from extension" is selected Specify the extension number of the telephone used for recording, then click Connect. When the specified extension rings, go off-hook.
  • Page 52 Install a screw here. screw here. 120 mm Wall Mounting Template for KX-TVM50 Note When you print out this page, the dimensions of the wall mounting template may deviate slightly from the measurements indicated in the template. Confirm that the markings on the printed page reflect the measurements indicated in the template.
  • Page 53 Install a Install a screw here. screw here. 130 mm Wall Mounting Template for KX-TVM200 Note When you print out this page, the dimensions of the wall mounting template may deviate slightly from the measurements indicated in the template. Confirm that the markings on the printed page reflect the measurements indicated in the template.
  • Page 54 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2005 Panasonic Communications Co., Ltd. All Rights Reserved.

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