Panasonic KX-TVM200 Manual
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Panasonic KX-TVM200 Manual

Voice processing system
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Manager's Manual
Voice Processing System
KX-TVM50
Model No.
KX-TVM200
Thank you for purchasing a Panasonic Voice Processing System.
Please read this manual carefully before using this product and save this manual for future use.
KX-TVM50/KX-TVM200: Version 2.1 (Main Software Version 2.50 or later)
Document Version 2.1 2008/04

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Summary of Contents for Panasonic KX-TVM200

  • Page 1 Model No. KX-TVM200 Thank you for purchasing a Panasonic Voice Processing System. Please read this manual carefully before using this product and save this manual for future use. KX-TVM50/KX-TVM200: Version 2.1 (Main Software Version 2.50 or later) Document Version 2.1 2008/04...
  • Page 2 Introduction Introduction About this Manual This Manager’s Manual is designed to help the System Manager and Message Manager program the VPS using the features that are available to them, including setting up mailboxes, recording prompts, etc. Note that the features available to the System Manager and Message Manager are not the same; for more information, refer to the information in this manual or consult your dealer.

  • Page 3: Table Of Contents

    Table of Contents 1 Training the Subscriber ................4 2 System Manager’s Guide ................5 Logging in to the System Manager’s Mailbox ..............5 Setting Up Mailboxes ......................5 Setting Class of Service (COS) Parameters ..............7 Setting the System Clock ....................11 Changing the Service Mode Setting ................12 Changing the Company Greeting and Incoming Call Service Setting .......12 Broadcasting Messages ....................13 Changing the System Manager’s Password ..............14...

  • Page 4: Training The Subscriber

    Finally, if Custom Service menus are used, subscribers should be encouraged to listen to these menus often and make suggestions for improvement. Custom Service is a very powerful feature of the Panasonic VPS. Make the most out of this feature.

  • Page 5: System Manager's Guide

    2.2 Setting Up Mailboxes 2 System Manager’s Manual Log-in Guide Go off-hook. Enter the extension number of the VPS. 2.1 Logging in to the Sys- and your mailbox number. • The System Manager’s mailbox number is 99, tem Manager’s Mailbox 999, 9999 or 99999.
  • Page 6 2.2 Setting Up Mailboxes • Class of Service Number: Enter any COS number to accept. (1-62). Class of Service Number • Interview Mailbox Number: Interview Mailbox to change the current setting. Numbers must not be the same number as an Enter the Class of Service Number (1-62).

  • Page 7: Setting Class Of Service (Cos) Parameters

    • Message Length: 1-60 min./0: Unlimited to delete the mailbox. • Mailbox Capacity Maximum Message Time: (KX-TVM200) 1-600 min/0: Unlimited, (KX-TVM50) 1-120 min/0: Unlimited Resetting a Mailbox Password • Message Retrieval Order: LIFO (Last In First Out) or FIFO (First In First Out) When a password is forgotten, the System Manager •...
  • Page 8 • See 2.1 Logging in to the System Manager’s next parameter. Mailbox. Enter the total message time ([KX-TVM200] 1-600 min or 0: Unlimited, [KX-TVM50] 1-120 min or 0: Enter the Class of Service Number (1-64). Unlimited). Follow the steps below and set each parameter.
  • Page 9 (enable or • If set to Primary, go to step 2. disable). Press [1] to [10] (KX-TVM200) or press [1] to [3] (KX-TVM50) to change the desired mode. to accept. KX-TVM200 for System 1 Prompt.
  • Page 10 2.3 Setting Class of Service (COS) Parameters Maximum Number of Caller IDs for Personal Greeting for Caller ID Caller Name Announcement to change the current setting (enable or disable). to change the current setting. to accept. to accept the current setting, then go to the next parameter.

  • Page 11: Setting The System Clock

    2.4 Setting the System Clock Autoplay New Message 2.4 Setting the System Clock to change the current setting (enable or disable). to accept. The system clock can be set directly from the telephone. It is important to set the clock accurately because Message Waiting Notification, External Message First Playback Urgent Messages Delivery, redialling and rescheduling of External...

  • Page 12: Changing The Service Mode Setting

    2.6 Changing the Company Greeting and Incoming Call Service Setting 2.5 Changing the Service mode is available only with APT/DPT Integration. If this mode is selected when using other integration Mode Setting types, the VPS will operate in Automatic Mode. Note •...

  • Page 13: Broadcasting Messages

    Port setting. for Trunk setting. Changing Service Group Setting Enter the Port/Trunk number (Port 1-24 [KX-TVM200]/Port 1-6 [KX-TVM50], Trunk 1-64/0: None). Log in to the System Manager’s mailbox. to change the service group, then go to step 7. •...

  • Page 14: Changing The System Manager's Password

    2.8 Changing the System Manager’s Password when informing subscribers about the current VPS to continue. status such as remaining hard disk capacity, requesting to request a receipt. that unnecessary messages be erased, etc. to continue. Log in to the System Manager’s mailbox. •...

  • Page 15: Message Manager's Guide

    3.2 Managing the General Delivery Mailbox 3 Message Manager’s Automatic Log-in Guide Note • This feature is not available with certain PBXs and may be disabled by the System 3.1 Logging in to the Mes- Administrator for your mailbox. Go off-hook. sage Manager’s Mailbox Enter the extension number of the VPS.

  • Page 16: Setting Up Message Waiting Notification

    This feature is only available Messages left in the General Delivery Mailbox should with Panasonic KX-T series PBXs using DPT be transferred to their intended recipients on a regular Integration. For more information, consult your basis.

  • Page 17: Customising The Message Manager's Mailbox

    3.4 Customising the Message Manager’s Mailbox Assigning Notification Numbers Enter the device number (1-3). • If a telephone number has not been assigned to the selected device number, you cannot set the A maximum of 3 telephone or beeper numbers can be device status.

  • Page 18: Setting The System Clock

    3.5 Setting the System Clock can be programmed for each time mode; these to change or assign the telephone number 2 operators are not necessarily the same as the operator setting. extensions programmed for the PBX. The extension to accept the current setting. assigned as Operator 1 for the day mode is designated Enter the telephone number using (0-9, as the Message Manager.

  • Page 19: Recording Messages

    3.6 Recording Messages • Enter the last 2 digits of the year, then See 3.1 Logging in to the Message Manager’s Mailbox. to accept. to record messages. Select the desired number to record. 3.6 Recording Messages for Company Greetings. for Company Name. for Custom Service Menus.

  • Page 20: Remote Call Forwarding Set

    FWD Cancel: Cancels the forwarding setting. Repeat steps 6c to 6f to record other prompts. Note • This feature is only available with Panasonic Recording System Caller Names KX-T series PBXs using DPT Integration. For more information, consult your System Before recording System Caller Names, the associated Administrator.

  • Page 21: Setting The Timed Reminder

    3.8 Setting the Timed Reminder Assigning Remote Call Forwarding been completed properly at the PBX, possibly because a nonexistent extension number has been entered as the destination, or because the PBX does not Before setting Remote Call Forwarding Outside, you support the Remote Call Forwarding should first store 2 telephone numbers (see feature.

  • Page 22: List Of Prompts For Vm And Aa Service

    There are over 1000 system prompts in the VPS. These prompts can be customised by re-recording them to change their content, or can be recorded in various languages (KX-TVM50: 3 languages; KX-TVM200: 10 languages). The maximum length of a prompt is fixed at 6 min.
  • Page 23 3.9 List of Prompts for VM and AA Service Prompt No. Modifiable Prompts To erase and try again, press [3] To add, press [4] To erase and exit, press [*] To make this message private, press [1] Otherwise, press [2] Thank you for calling VM Prompts Prompt No.
  • Page 24 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan http://www.panasonic.com/csd Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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