Call Status - Cisco TelePresence Administrator's Manual

Call status

Call status information can be displayed for both current and completed calls:
Current calls: the Call status
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from devices registered with the VCS, or that are passing through the VCS.
Completed calls: the
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active. The list is limited to the most recent 500 calls, and only includes calls that have taken place since
the VCS was last restarted.
The same set of call status information is also shown on the
Registration details page).
If the VCS is part of a cluster, all calls that apply to any peer in the cluster are shown, although the list is
limited to the most recent 500 calls per peer.
Call summary information
The following summary information is displayed initially:
Field Description
Start time The date and time when the call was placed.
End time The date and time when the call ended (completed calls only).
Duration The length of time of the call.
Source The alias of the device that placed the call. (If the call passes through more than one VCS and User
Policy is enabled, the callers' FindMe ID may be displayed instead.)
Destination The alias dialed from the device. This may be different from the alias to which the call was placed,
which may have been transformed (due to pre-search transforms, zone transforms or User Policy).
Type Indicates either a traversal or non-traversal call.
Protocol Shows whether the call used H.323, SIP, or both protocols. For calls passing through the B2BUA,
this may show "Multiple components"; you can view the call component summary section to see the
protocol of each individual call component.
Status The reason the call ended (completed calls only).
Peer Identifies the cluster peer through which the call is being made.
Actions Click View to see further information about the call, including a list of all of the call components that
comprise that call.
Call components summary information
After selecting a call from the primary list (as described above) you are shown further details of that call,
including a list of all of the call components that comprise that call.
Each call component may be one of the following types:
VCS: a standard call
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Encryption B2BUA: a call component that is routed through the B2BUA to apply a media encryption policy
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Microsoft OCS/Lync B2BUA: a call component that is routed through the Microsoft OCS/Lync B2BUA
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Cisco VCS Administrator Guide (X7.2)
page (Status > Calls >
Call history page (Status > Calls >
Overview and status information
Calls) lists all the calls currently taking place to or
History) lists all the calls that are no longer
Calls by registration page (accessed via the
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