Alarms - Cisco TelePresence Administrator's Manual

Alarms

Alarms occur when an event or configuration change has taken place on the VCS that requires some manual
administrator intervention, such as a restart. Alarms may also be raised for hardware and environmental
issues such as faulty disks and fans or high temperatures.
The Alarms page (Status >
where applicable, their proposed resolution). When there are unacknowledged alarms in place on the VCS,
an alarm icon appears at the top right of all pages. You can also access the
the alarm icon.
Each alarm is identified by a 5-digit Alarm ID. The first 2 digits of the Alarm ID categorize the alarm as
follows:
Alarm ID prefix Category
10nnn Hardware issues
15nnn Software issues
20nnn Cluster-related issues
25nnn Network and network services settings
30nnn Licensing / resources / option keys
35nnn External applications and services (such as policy services or LDAP/AD configuration)
40nnn Security issues (such as certificates , passwords or insecure configuration)
45nnn General VCS configuration issues
55nnn B2BUA issues
All alarms raised on the VCS are also raised as TMS tickets. All the attributes of an alarm (its ID, severity
and so on) are included in the information sent to TMS.
Alarms are dealt with by clicking each Action hyperlink and making the necessary configuration changes to
resolve the problem.
Acknowledging an alarm (by selecting an alarm and clicking on the Acknowledge button) removes the alarm
icon from the web UI, but the alarm will still be listed on the
new alarm occurs, the alarm icon will reappear.
You cannot delete alarms from the
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action or configuration change has been made.
After a restart of the VCS, any Acknowledged alarms that are still in place on the VCS will reappear with a
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status of New, and must be re-acknowledged.
The display indicates when the alarm was first and last raised since the VCS was last restarted.
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If your VCS is a part of a cluster, the
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peers. However, you can acknowledge only those alarms that have been raised by the "current" peer (the
peer to which you are currently logged in to as an administrator).
You can click the Alarm ID to generate a filtered view of the Event Log, showing all occurrences of when
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that alarm has been raised and lowered.
See the alarms list for further information about the specific alarms that can be raised.
Cisco VCS Administrator Guide (X7.2)
Alarms) provides a list of all the alarms currently in place on your system (and,
Alarms page. Alarms are removed by the VCS only after the required
Alarms page shows all of the alarms raised by any of the cluster
Overview and status information
Alarms
Alarms page with a status of Acknowledged. If a
page by clicking on
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