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D24M: Camera Manual
Fits In. Watches Out.
The D24M MonoDome camera adapts perfectly to any task. Exchangeable lenses, various mounting
and configuration options including Vandalism Set support unlimited possibilities.
HiRes Video Innovations
The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its
decentralized concept has made high-resolution video systems cost-efficient.
MOBOTIX AG • D-67722 Langmeil • Tel: +49 6302 9816-103 • Fax: +49 6302 9816-190 • info@mobotix.com
The HiRes Video Company
EN
www.mobotix.com > Support > Manuals
3 Megapixel
2048 x 1536
Software zoom
Skyline
Format free
Each image format
freely definable
30 Frames/s
VGA (640 x 480)
30 F/s Mega
Virtual PTZ
Digital pan, tilt,
zoom
Backlight
Safe using CMOS
without mechanical iris
Internal DVR
Internal via Flash,
external via Network
Win/Lin/Mac
Recording
via Network on PC
up to 1 Terabyte
Microphone & speaker
Audio
bi-directional via IP,
variable framerates
SIP-Client with video
IP Telephony
Alarm notify,
cam remote control
VideoMotion
Multiple windows
precision pixel-based
-22 to +140 °F
Weatherproof
-30 to +60 °C, IP65,
no heating necessary
Latest PDF File:
IEEE 802.3af
PoE
Network power
even in winter
Robust
No moving parts
fiber glass housing
MxCC/MxEasy
Licence free
Video-Management-
Software
HiRes

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Summary of Contents for Mobotix D24M

  • Page 1 HiRes Video Innovations Robust No moving parts The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its fiber glass housing decentralized concept has made high-resolution video systems cost-efficient. MxCC/MxEasy Licence free MOBOTIX AG •...
  • Page 2 Current IP address: DHCP: Admin user name: Admin password: See Section 3.7.2 Note MOBOTIX offers inexpensive seminars that include workshops and practical exercises: Basic Seminar three days, Advanced Seminar two days. For more information, please visit www.mobotix.com. © MOBOTIX AG • Security-Vision-Systems • Made in Germany...
  • Page 3: Table Of Contents

    2.1.4 Preparing The Camera Connections, Wall Outlets 2.1.5 Wiring, Fire Prevention, Lightning And Surge Protection D24M IT/Secure: Delivered Parts, Components, Dimensions 2.2.1 Delivered Parts And Camera Components Of D24M IT/Secure 2.2.2 D24M IT/Secure Camera Housing And Connectors 2.2.3 Dimensions Of D24M IT/Secure 2.2.4 Drilling Template For The D24M IT/Secure Mounting Ring...
  • Page 4 2.13.3 Power Supply Using A Switch 2.13.4 Power Supply When Connected Directly To A Computer 2.13.5 Power Supply (PoE IEEE 802.3af) Using Power-over-Ethernet Products 2.13.6 Camera Startup Sequence © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 5 3.5.2 Formatting The Card 3.5.3 Activate Recording 3.5.4 Accessing Camera Data 3.5.5 Deactivating The Card Memory 3.5.6 Using A MicroSD Card In A Different MOBOTIX Camera 3.5.7 Limitations On Warranty When Using Flash Storage Devices Full Image Storage Configuration In The Browser 3.7.1 Overview...
  • Page 6: Foreword

    Congratulations on your decision to purchase an exceptionally powerful and compact Congratulations on your decision to purchase an exceptionally powerful and compact network camera "Made in Germany." Like all MOBOTIX cameras, the D24M Mono network camera "Made in Germany." Like all MOBOTIX cameras, the D24M Mono Dome uses a high-resolution color image sensor with 3.1 megapixels as standard...
  • Page 7 /142 D24M - high-resolution and discreet video monitoring in a bank © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 8: The Mobotix Concept

    Technology Leader Of network Cameras In a short time, MOBOTIX has gained the second place in Europe and the fourth place worldwide in terms of market share. MOBOTIX has been producing megapixel cameras exclusively for years and, in this area, ranks as the global market leader in high-resolution video systems with a market share of over 60%.
  • Page 9 The PC now serves purely for viewing, not for analysis or recording. As a result, MOBOTIX cameras can record in response to an event, even without the PC being switched on, and digitally store the videos with sound.
  • Page 10: Superior Storage Solution

    Central PC is a bottleneck and represents a risk for the entire system MOBOTIX Stores HiRes Cost-Efficiently MOBOTIX solves the PC storage bottleneck problem using a currently unique and yet amazingly effective method - through the camera itself. High-resolution video with lip- synchronized sound is saved either remotely over the network or locally on Flash memory devices (commercial SD/MicroSD or CF cards, USB memory).
  • Page 11 • Ring buffer: Old images can be overwritten automatically or automatically deleted after a specified period of time MOBOTIX Stores Data Reliably The MOBOTIX Flash file system (MxFFS) prevents unauthorized persons from reading or transferring the internally stored data, even if the card is stolen. MOBOTIX Only Saves What Is necessary...
  • Page 12: Added Security Value

    SSL when they are transferred over the network. notification Of Failure MOBOTIX cameras will automatically report any impairment or failure. This ensures maxi- mum reliability and readiness for use. Subsequent Searches Events rarely confine themselves to just one spot.
  • Page 13 /142 Sound Increases The Chance Of Detection Audio features for In the event of an alarm, MOBOTIX cameras can turn on their built-in microphones and the D24M only avail- able in combination record lip-synchronized sound. They are therefore an even greater help in analyzing a with the ExtIO module situation and easing clarification.
  • Page 14: Cost Benefits And Technical Advantages

    & recording parameters can be camera specific Additional functions and other extras included Audio support, lens, wall mount and weatherproof housing [-30°C... +60°C (-22°F... +140°F)] are included; microphone & speaker available in certain models © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 15 SIP standard with automatic alarm call and remote control MxControlCenter included Dual screen technology with building plans, free camera positioning, event search, image processing, lens distortion correction and PTZ support © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 16: Introduction

    MicroSD card (not available in the basic model). The basic model, the D24M Basic, is designed for indoor use, comes with a 90° Wide Angle lens model, the D24M Basic, is designed for indoor use, comes with a 90° Wide Angle lens and is powered over Ethernet (PoE).
  • Page 17 MOBOTIX ExtIO module. Robust And Elegant The D24M is available in the Secure, IT or Basic models depending on the software features. Five high-performance lenses are currently available for the D24M in the compact M14 housing.
  • Page 18 D24-Camera Manual: InTRODUCTIOn The Right Lens For Every Application You can change the lens in the D24M camera models on site whenever necessary. Each lens is secured by a lock ring. Each camera has a factory-aligned and quality-tested lens, which makes on-site camera focusing unnecessary in most cases. The D24M cameras are available for delivery with a lens of your choosing or no lens at all.
  • Page 19 D24M Overview Virtual PTZ (vPTZ) – no Motor Required The D24M can zoom in on detail as well. These vPTZ functions are a standard feature in the integrated D24M camera software. The image from the mono dome camera can be enlarged using e.g.
  • Page 20 The people marked by the red circle in the middle area of the image would not have been stored full image to be recorded by a regular PTZ camera; the full image recording of the D24M allows you to "analyzed" at a later...
  • Page 21 -30°C to +60°C (-20°F to +140°F) and are completely dust-proof and resistant to water jets (D24M IT/Secure IP65; D24M Basic IP54). Since the cameras neither fog up nor require heating, power can be supplied all year round via the Ethernet cabling using standard PoE products.
  • Page 22 In-Ceiling Set Model Versions The D24M is available in the Secure, IT or Basic models, which all come with different features. The D24M is delivered with an L22 Super Wide Angle lens (horizontal angle of 90°) as standard. Four additional lenses (Wide Angle and Telephoto) with viewing angles of 15°, 31°, 45°...
  • Page 23: D24M: The Next Generation Hires Mono Dome Camera

    D24M: The next Generation HiRes Mono Dome Camera D24M: The next Generation HiRes Mono Dome Camera The D24M camera is the more powerful successor to the D22M and is delivered with a recording capacity of 4 GB integrated as standard. The D24M has a new microprocessor and a modified system platform.
  • Page 24: General Mobotix Camera Functions

    Audio features for the D24M only avail- able in combination Like all other MOBOTIX cameras, the D24M models supports a range of (software) func- with the ExtIO module tions, such as video motion detection, long-term recording, alarm messaging and video (MOBOTIX accessory) IP telephony, to name but a few.
  • Page 25 Long-Term Storage On File Servers Included MOBOTIX cameras have an integrated long-term storage system for Linux, Windows and Mac OS X computers. Every camera manages its own ring buffer storage on the shared folder. Thanks to this decentralized approach, 30 live cameras can store images of up to 30 frames per second each, including audio, on a single computer.
  • Page 26 The cameras can use network/wireless, GSM/GPRS/UMTS (3G) or Internet connections for this purpose. Integrated Power-over-Ethernet Power is supplied as Power over Ethernet via the network cabling using the MOBOTIX NPA- No heating required - PoE is no problem, PoE-Set or from a PoE compatible switch (both according to the IEEE 802.3af PoE Standard).
  • Page 27 Instead of using a web browser, you can also download the free MxControlCenter from the MOBOTIX website, which allows you to quickly display up to 30 MOBOTIX cameras on one single monitor. In addition, MxControlCenter can process incoming alarms with sound from the cameras and allows you to conveniently search and evaluate alarm video clips (including audio).
  • Page 28 A Linux version will be available soon. Diverse Installation Options Not only can MOBOTIX cameras be installed under almost all weather and temperature conditions, they also offer suitable installation materials from a wide range of accessories for any conceivable application scenario.
  • Page 29 X.509 certificates). Free Software Updates (www.mobotix.com) Free software updates at MOBOTIX provides software updates free of charge at regular intervals that improve and www.mobotix.com expand the camera’s functionalities. Chapter 6, Software Update , in the Software Manual provides more information on the process.
  • Page 30: Lens Options, Hardware And Software Features

    D24-Camera Manual: InTRODUCTIOn Lens Options, Hardware And Software Features MOBOTIX currently offers five standard lenses with M14 thread from the L22 Super Wide Angle lens with a 22 mm focal length through to the L135 Telephoto lens with a 135 mm focal length (equivalent to 35 mm camera).
  • Page 31 Another benefit is that you can easily set a 35 mm camera (analog or digital) to the same focal length as the MOBOTIX lens (Lxx) to obtain the same field of vision. This approach greatly facilitates lens selection.
  • Page 32 External audio (optional with ExtIO) Warranty (months) Concealed cabling D24M Software Features Digital zoom (continuous) with panning Additional storable views Full image recording Video motion window Exposure windows © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 33 3 Mega 3 Mega Image sensor Color Color Color & B/W Col o r & B/W Standard lens for software version Audio support (Microphone/Speaker) -/L** -/L** M/L** M/L** © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 34: Installation

    D24 Camera-Manual: InSTALLATIOn InSTALLATIOn Although the D24M is primarily designed for installation on walls and ceilings, it can also be mounted to a pole or the corner of a building, for example, using the appropriate MOBOTIX accessories. The different installation options are described in sections 2.4 and below, while the drilling templates can be found at the end of the manual.
  • Page 35: Ceiling And Wall Mounting

    2.1.1 Ceiling And Wall Mounting Like all MOBOTIX cameras, the D24M is extremely flexible in terms of how and where it can be installed (see Section 2.1.2). The Basic model meets the IP54 standard while the IT and Secure models are weatherproof in accordance with IP65. However, installations on a wall or ceiling are the most common mounting positions.
  • Page 36 D24 Camera-Manual: InSTALLATIOn Wall Installation Using The Outdoor Wall Mount Outdoors, the D24M is usually mounted on a building wall. In principle, the camera can be installed without additional wall mounts, although the positional range of the lens may be limited as a result. We therefore recommend using the practical Wall Mount from the range of available accessories (Section 2.4).
  • Page 37: Mounting Options For It/Secure Models

    (such as prisons, trouble areas, train stations, etc.). Wall Mount (MX-OPT-WH) Wall Mount made from The Wall Mount is the ideal solution for mounting the D24M to walls for sturdy PBT-30GF (IP65) indoor and outdoor applications. The camera is completely dust-proof and resistant to water jets (IP65).
  • Page 38: Network Connection And Power Supply, Ups

    2.1.3 network Connection And Power Supply, UPS Power over Ethernet (PoE Conforming To IEEE 802.3af) All D24M models are supplied with power using the PoE standard. The Network Power The D24M sup- Adapter (MX-NPA-PoE-Set) may be used for smaller installations. For larger installations,...
  • Page 39: Preparing The Camera Connections, Wall Outlets

    Once the camera position, the position of the cable outlets and the method of power sup- ply have been decided upon, the cabling can be installed. Before mounting the MOBOTIX D24M, you should make sure that the network connections have been properly tested to ensure that the camera functions correctly when it is installed.
  • Page 40: Wiring, Fire Prevention, Lightning And Surge Protection

    When installing the wiring inside or outside of buildings, make sure you always adhere to the relevant regulations on wiring, fire prevention and protection against lightning. MOBOTIX cameras are protected against the effects of small electrical surges by a range of measures. These measures, however, cannot prevent the camera from being damaged when stronger electrical surges occur.
  • Page 41 /133 D24 Camera-Manual: InSTALLATIOn Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 42: D24M It/Secure: Delivered Parts, Components, Dimensions

    /133 D24 Camera-Manual: InSTALLATIOn D24M IT/Secure: Delivered Parts, Components, Dimensions 2.2.1 Delivered Parts And Camera Components Of D24M IT/Secure 1.12 1.10 1.11 1.14 1.13 1.15 Item Quantity Part name Camera housing Lens Lock ring Dome, transparent CAT5 Ethernet cable, 0.5 m, pre-installed Allen wrench 3 mm...
  • Page 43: D24M It/Secure Camera Housing And Connectors

    /133 D24 Camera-Manual: InSTALLATIOn 2.2.2 D24M IT/Secure Camera Housing And Connectors The MOBOTIX D24M IT/Secure consists of the camera housing (motherboard, lens, dome), the outer shell and the mounting ring. Connections • Network (Ethernet network incl. PoE supply) • MiniUSB (e.g. for ExtIO) •...
  • Page 44: Dimensions Of D24M It/Secure

    Camera module can be freely rotated and tilted By rotating the camera module on both axes, you can aim the lens at the precise area you want to record. 160 mm © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 45: Drilling Template For The D24M It/Secure Mounting Ring

    /133 D24 Camera-Manual: InSTALLATIOn 2.2.4 Drilling Template For The D24M IT/Secure Mounting Ring Find the drilling templates (scale 1:1) at the end of the manual as a fold-out Notes Use the folded drilling template at the end of the manual.
  • Page 46: D24M Basic: Delivered Parts, Components, Dimensions

    /133 D24 Camera-Manual: InSTALLATIOn D24M Basic: Delivered Parts, Components, Dimensions 2.3.1 Delivered Parts And Camera Components Of D24M Basic 2.12 2.10 2.11 2.11 2.13 Item Quantity Part name Camera housing Lens Lock ring Dome, transparent CAT5 Ethernet cable, 0.5 m, pre-installed Allen wrench 3 mm...
  • Page 47: D24M Basic Camera Housing And Connector

    /133 D24 Camera-Manual: InSTALLATIOn 2.3.2 D24M Basic Camera Housing And Connector The MOBOTIX D24M Basic consists of the camera housing with the motherboard, the lens and the dome. Connections • Network (Ethernet network incl. PoE supply) Dome Lens unit network Connection (Rear of the camrea, see 2.2.2)
  • Page 48: Dimensions Of D24M Basic

    Camera module can be freely rotated and tilted By rotating the camera module on both axes, you can aim the lens at the precise area you want to record. 129 mm © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 49: Drilling Template For The D24M Basic

    PDF file (enlarged or reduced). When printing the PDF file, you should print two pages onto one using 100% scaling to obtain an unscaled printout of the drilling template. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 50: Available D24M Accessories - Overview

    In order for the camera to blend in better with its environment, the Vandalism Set is available in five different finishes: matt stainless steel, polished, white powder-coated, black pow- der-coated, silver-gray powder-coated. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 51 Set including a power supply with RJ45 con- nector is required if you are not using a PoE- compatible switch or router to supply power to the MOBOTIX camera. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 52 2 input and 2 output contacts and 2 illuminated buttons. It is ideal for door communication, elevators, access control, etc. The ExtIO may be operated directly with the D24M over a separately available MOBOTIX MiniUSB cable. The ExtIO can operate in two different modes: •...
  • Page 53 Mx2wire Mx2wire two-wire cable max. 500 m PoE out: max. 7 watts RJ45 RJ45 PoE switch/injector IEEE 802.3af TCP/IP © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 54: Mounting The Camera Without Accessories

    2.5.1 Mounting Instructions Mounting Instructions As an allround camera, the D24M is primarily designed for installation on walls or As an allround camera, the D24M is primarily designed for installation on walls or ceilings. In general, direct installation of the camera without any accessories is always .
  • Page 55: Required Tools

    • Scissors to cut out the template • Pen to mark the drill holes • Materials and any tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable. © MOBOTIX AG • Security-Vision-Systems • Made in Germany...
  • Page 56: Overview: Procedure For All D24M Cameras

    It is essential that you use the supplied drilling template to ensure the precise alignment of holes for either the mounting ring of the D24M IT/Secure or the camera base of the D24M Basic (fold-out at the end of this manual).
  • Page 57: Procedure For D24M It/Secure

    6. The outer shell is required at a later stage in the installation and is attached only when the dome has been removed and placed back after a lens adjustment. 7. Proceed to Section 2.11, Aiming And Adjusting The Lens. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 58: Procedure For D24M Basic

    Now turn the toothed ring in a counter-clockwise direction using the other side of the hook wrench. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 59 9. Connect the network cable to the network connector of the camera. 10. Proceed to Section 2.11, Aiming And Adjusting The Lens. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 60: Mounting The Camera With The On-Wall Set

    The 10° On-Wall Set is the right choice if you want to mount the D24M on a wall with the The 10° On-Wall Set is the right choice if you want to mount the D24M on a wall with the lens pointing vertically downward (90°...
  • Page 61: On-Wall Set

    On-Wall Set housing Stainless steel Allen screws M4x35 mm Stainless steel washers Ø 4.3 mm Foam rubber washers Lock screws with counter nuts Cable fitting with counter nut and O-ring cord © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 62 D24 Camera-Manual: InSTALLATIOn Drilling Template On-Wall Set Find the drilling templates (scale 1:1) at the end of the manual as a fold-out 0°-Set: 160 mm 10°-Set: 166 mm © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 63 • Scissors to cut out the template • Pen to mark the drill holes • Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable © MOBOTIX AG • Security-Vision-Systems • Made in Germany...
  • Page 64: Procedure

    3. Mount the On-Wall Set: Mount the On-Wall Set (with- out the camera) at the intended position using the Torx screws (included with D24M camera, items 1.10 – 1.12). 4. Cable feeding: Attach the counter nut to the network cable, pass it through the seal from the outside and tighten the nut.
  • Page 65 Excess cable can be easily stored within the On-Wall Mount. 8. Attach the camera to the mount: Press the D24M so that it is seated firmly within the On-Wall Mount. The tapered guides at the back of the D24M housing fit exactly into the openings of the On-Wall Mount.
  • Page 66: Mounting The Camera With The In-Ceiling Set

    For these reasons, the D24M installed with the In-Ceiling Set is the preferred option for For these reasons, the D24M installed with the In-Ceiling Set is the preferred option for most indoor spaces frequented by customers or the general public (e.g.
  • Page 67: In-Ceiling Set

    The In-Ceiling Set must be ordered separately from the camera Item Quantity Part name Ceiling mounting ring incl. 4 flat-head screws Decoration ring Wrench for In-Ceiling Mount Clamps © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 68 Find the folded drilling template at the end of the manual. Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 69 • Pen to mark the hole positions • Two blue In-Ceiling wrenches from the In-Ceiling Set • Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable © MOBOTIX AG • Security-Vision-Systems • Made in Germany...
  • Page 70: Procedure

    6. Connect the cable: Connect the on-site network cable to the camera network cable using a standard connector. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 71 In-Ceiling Set, with the camera still ing the camera attached, from the ceiling. 9. Proceed to Section 2.11, Aiming And Adjusting The Lens. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 72: Installing The Vandalism Set

    To install the Vandalism Set, replace the standard plastic outer shell supplied with the D24M IT/Secure with the stainless steel outer shell of the Vandalism Set (including the D24M IT/Secure with the stainless steel outer shell of the Vandalism Set (including the safety screws and four mounted spacers).
  • Page 73: Scope Of Delivery And Required Parts

    Quantity Part name Vandalism outer shell, 2 mm stainless steel Spacers for vandalism outer shell Security screws M4x16 mm Two-hole driver bit for security screws Reinforced dome, 3 mm polycarbonate © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 74 The Following Additional Tools Are Required For Installation: • Allen wrench for removing the standard outer shell (included in the D24M packaging) • Screwdriver with bit receptacle for the two-hole driver bit © MOBOTIX AG • Security-Vision-Systems • Made in Germany...
  • Page 75: Procedure

    • Mount the reinforced dome of the Vandalism Set. Tighten it in a clockwise direction using a soft cotton cloth. If necessary, clean the dome with a cotton cloth before installing it. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 76 • Insert the four spacers included in the Vandalism Set. • Now attach the stainless steel outer shell of the Vandalism Set using the safety screws. Tighten the screws into place using the supplied two-hole driver bit. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 77 /133 D24 Camera-Manual: InSTALLATIOn Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 78: Installing The Wall Mount

    Maximum width x height of the socket: 88 mm x 80 mm. • Only use the factory installed patch cable of the D24M (50 cm cable length) or a MOBOTIX cable that is available as an accessory in various lengths.
  • Page 79: Wall Mount

    Stainless steel washers Ø 6.4 mm Universal screw anchors 8 mm Stainless steel Torx screws 6x50 mm Wall sealing Stainless steel Allen screws M4x16 mm Stainless steel washers Ø 4.3 mm Bottom plate © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 80 Find the folded drilling template at the end of the manual. Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 81 • MOBOTIX drilling templates (at the end of this manual) • Scissors to cut out the template • Pen to mark hole positions • Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable. • Clean and soft cotton cloth ©...
  • Page 82: Procedure

    This ring is not required when mounting the camera to the Wall Mount. If the D24M was not in its original packaging, then it may be necessary to remove the outer shell with the four Allen screws beforehand.
  • Page 83 Wall Mount using the 4 Allen screws (Allen wrench included). 8. Proceed to Section 2.11, Aiming And Adjusting The Lens. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 84: Installing The Corner And Pole Mount

    It is used (exclusively) in conjunction with the Wall Mount described in Section 2.9 in situa- tions where you want to mount a D24M IT/Secure to a pole or wall corner. The Wall Mount required for complete installation must be ordered separately.
  • Page 85: Corner And Pole Mount

    Stainless steel lock nuts M6 Stainless steel straps Cable fitting with counter nut and O-ring cord Torx screws 6x80mm incl. screw anchors and washers Width: 218 mm Depth: 92 mm © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 86 The Following Additional Tools Are Required For Installation As A Pole Mount: • Screwdriver Screwdriver • Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable. The Following Additional Tools Are Required For Installation Of The Corner Mount: •...
  • Page 87: Mounting To A Pole

    80 cm! • Tighten the stainless steel straps on the Pole Mount with a screwdriver. If necessary, the ends of the straps can be cut off. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 88: Mounting To A Wall Or Building Corner

    Torx screws and washers. Use the supplied drilling template (fold-out at the end of this manual) to mark the exact positions for the drill holes. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 89: Mounting The Wall Mount To The Corner And Pole Mount

    Wall Mount to the Corner and Pole Mount. • Then continue with the remaining work steps described in Section 2.9.3, Mounting The Camera With The Wall Mount! © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 90: Aiming And Adjusting The Lens

    (Note: the MicroSD card slot must point downward for the camera's live image to be displayed properly). Never use force when adjusting the direction of the camera, as this could damage the camera beyond repair. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 91 10. Attach the outer shell (IT/Secure models only): Replace the outer shell and screw all four Allen screws tight using the supplied Allen wrench. Ensure that the rubber seal is properly positioned. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 92: Replacing The Microsd Card

    The card will be released remove the MicroSD from the slot and can then be removed from the camera. card after first gen- tly pushing it in © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 93: Inserting A Microsd Card

    File Server / Flash Device. Once the camera has been rebooted, it automatically activates recording. • If you have inserted a new MicroSD card, it must first be formatted as described in Section 3.5, MicroSD Card Recording. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 94: Network And Power Connection

    2.13 network And Power Connection 2.13.1 notes On Cable Lengths And Power Supply • Power may only be supplied to the camera via its Ethernet connector. A MOBOTIX Power Adapter or similar high-quality PoE product is recommended to provide the power supply via the network cable (see Section 2.4 Available D24M Accessories ):...
  • Page 95: Power Supply Using A Switch

    /133 D24 Camera-Manual: InSTALLATIOn The MOBOTIX factory default is Class 2. This default is usually fine and nothing needs Variable PoE: multiple cameras can be oper- to be changed. However, if the lower power level Class 1 is sufficient for your application, ated simultaneously it may be advantageous –...
  • Page 96: Power Supply When Connected Directly To A Computer

    Connect the factory pre-installed cable of the camera to the Ethernet connector of the PoE switch/router. The switch/router must support the PoE standard IEEE 802.3af. The IP addresses in the diagram are shown only as an example © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 97: Camera Startup Sequence

    LEDs (1 x green, 1 x red) Notes During the startup sequence of the camera, the LEDs will always light up, even if they have been deactivated in Admin Menu > LED Setup. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 98: Operating The Camera

    D24 User Manual: OPERATInG THE CAMERA OPERATInG THE CAMERA Manual And Automatic Operation - Overview MOBOTIX cameras do not require any extra software. Thus, you can set up and operate the Download the MxEasy MOBOTIX camera using a JavaScript-enabled browser on all common operating systems...
  • Page 99: Manually Using A Computer In The 10.X.x.x Ip Address Range

    • The computer or the network need to operate in the 10.x.x.x IP address range or need to be able to access such a network. • The setup does not work automatically. • You need to know the relevant network parameters. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 100: Automatically Using Mxcontrolcenter Or Mxeasy

    MxControlCenter or MxEasy (see Sections 3.2.3 and 3.2.4). You can also use one of these applications to automatically configure the network parameters of MOBOTIX cameras that are not operating on the same IP address range as the computer.
  • Page 101: Automatically Using Dhcp

    ExtIO that is connected to the is available from the MOBOTIX acces- D24M as soon as the camera has booted successfully. sories program Advantages • You can connect the camera directly to the target network.
  • Page 102: First Images And The Most Important Settings

    IP address over a speaker. 3.2.1 Manually Setting Up The network Parameters In A Browser In order to manually set up the network parameters of the MOBOTIX camera, you need a computer that is using a 10.x.x.x IP address. The computer's network parameters usually have to be changed for this purpose.
  • Page 103 2. Set Up The Target Network Parameters Of The Camera: 1. Open a web browser on the computer and enter the default IP address of the MOBOTIX camera in the address bar of the browser (e.g. 10.8.0.99 ). Pressing Enter displays the user interface of the MOBOTIX camera (see also Section 3.2.2 First Images And The Most Important Settings In The Browser ).
  • Page 104: First Images And The Most Important Settings In The Browser

    3.2.2 First Images And The Most Important Settings In The Browser Once the MOBOTIX camera has been connected to the power supply and to the network, you can access the user interface with the live camera image in the web browser. Internet Explorer, Firefox, Safari, Konqueror, Opera, Camino or any other graphical browser with activated JavaScript is suitable.
  • Page 105 For more information on camera screens, see Section 4.1.1 Camera Screens in the Browser , the Camera Software Manual Part 2 or the online help of the camera's browser interface. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 106: First Images And Network Parameter Configuration In Mxcontrolcenter

    If you do not have the installation CD or just want to install an update, you can download the latest Windows installer from the MOBOTIX website as an MSI file and install it manu- ally. The latest versions are available at www.mobotix.com in the Support > Software Downloads >...
  • Page 107 Camera Preview Note Video sources in this context not only refer to MOBOTIX cameras, but also to third- party IP cameras, file server paths, MxPEG clips and analog cameras connected via MxServer (e.g. analog dome cameras). These video sources are not found automati- cally and need to be added manually.
  • Page 108 Note The MxControlCenter finds all MOBOTIX cameras, even when the computer and the cameras are not located in the same subnet. Select the cameras that you would like to display in a Layout (a view with cameras) and click Add selected video sources.
  • Page 109 (OK). Confirm the Open Video Sources dialog again by clicking OK. Defining Additional Video Sources In addition to the MOBOTIX cameras that are found automatically, you can also manually add video sources to the list of video sources for MxControlCenter .
  • Page 110 Otherwise, the selected video sources will only be added to the MxCC system and can then be used to create layouts at a later date. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 111: First Images And Network Parameter Configuration In Mxeasy

    If this is not the case or if you would like to update to a newer version, you can download the latest MxEasy version for your operating system from the MOBOTIX website ( www.mobotix.com > Support > Software Downloads system from the MOBOTIX website ( www.mobotix.com > Support > Software Downloads system from the MOBOTIX website ( in the MxEasy section).
  • Page 112 MxEasy will be displayed in a different color. If all the desired MOBOTIX cameras are highlighted as Accessible in the video source list, you can proceed to the Selecting Cameras section below. Cameras with the status Invalid network can be reconfigured for the "proper"...
  • Page 113 In addition, you can display further information of a camera and change the user name/password of a camera. For more information on this topic, see the MxEasy User Manual. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 114 Double-click on a small camera panel to move this camera's live image to the large panel. Click the Add cameras button at any time to add MOBOTIX cameras to MxEasy (max. 16 cameras in total). © MOBOTIX AG • Security-Vision-Systems • Made in Germany...
  • Page 115: Starting The Camera With An Automatic Ip Address (Dhcp)

    Manual And Automatic Operation - Overview 3.2.5 Starting The Camera With An Automatic IP Address (DHCP) If your network has a DHCP server, you can start the MOBOTIX camera with DHCP support. The procedure described here is only suitable for In this case, the DHCP server automatically assigns an IP address.
  • Page 116: Starting The Camera With The Factory Ip Address

    As opposed to resetting the camera using Admin Menu > Reset configuration to factory defaults, the user information will not be reset if the camera is booted using the factory IP address. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 117 /146 Manual And Automatic Operation - Overview Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 118: Virtual Ptz

    Operation Using The Mouse And Scroll Wheel The vPTZ function of the D24M can be controlled in the browser using the mouse. By clicking any position on the image displayed on the monitor, this position becomes the new image center.
  • Page 119 PTZ Features), the MxControlCenter manual, Section 2.4.6 (Using the vPTZ Features) and Section 3.1.4 ("PTZ Controls" in the sidebar panel). The latest versions of all manuals are available at www.mobotix.com, Support > Manuals. © MOBOTIX AG • Security-Vision-Systems • Made in Germany...
  • Page 120: Correction Of Lens Distortion (L22 Only)

    D24 User Manual: OPERATInG THE CAMERA Correction Of Lens Distortion (L22 Only) If you are using a D24M with the L22 90° wide-angle lens, the image, particularly the edges, may be slightly distorted due to the extreme angle of the lens.
  • Page 121 We recommend activating lens distortion correction, especially for applications with a low frame rate and non-zoomed images (e.g. when using the D24M as a webcam). However, images can usually be corrected at a later point in time when searching recorded images.
  • Page 122: Microsd Card Recording

    Admin Menu > Camera Status dialog box. Conservative Memory Usage Thanks To MOBOTIX MxFFS File System MxFFS formatting of the MicroSD card means that MOBOTIX camera software will use the flash device as evenly as possible, thus allowing for the maximum possible number of write/delete cycles.
  • Page 123 (for example, via e-mail) if it detects a critical error while storing data (Admin Menu > Error Notification). You can then exchange the MicroSD card in order to secure the stored data. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 124: Formatting The Card

    MxFFS-formatted). The following steps are necessary to format a storage device / Flash Device (Admin Menu > Storage on External File Server / Flash Device): 1. Make sure that there is a MicroSD card in the card slot of the MOBOTIX camera. 2. Click the Format button under SD Flash Card.
  • Page 125: Activate Recording

    Storage on External File Server / Flash Device 1. Make sure that there is a MicroSD card in the card slot of the MOBOTIX camera. 2. Make sure that the MicroSD card has been MxFFS-formatted (see Section 3.4.2 Formatting the Card ).
  • Page 126: Accessing Camera Data

    • In MxControlCenter: Play back the recorded video sequences with audio by access- ing the MicroSD card in the MOBOTIX camera via the camera or with a direct access to the MicroSD card via a card reader connected to the computer. Access the card by setting the MicroSD card's drive/volume as a "directory"...
  • Page 127: Using A Microsd Card In A Different Mobotix Camera

    Due to MxFFS formatting, this is limited to 4 MB of lost data per incident. 3.5.6 Using A MicroSD Card In A Different MOBOTIX Camera A MicroSD card containing recorded video data from a MOBOTIX camera can be inserted into any MicroSD card-enabled MOBOTIX camera. Once MicroSD card recording has been activated (requires a reboot), the "new"...
  • Page 128: Full Image Storage

    The main advantage of full image storage lies in the special functionality of the D24M, in that it can always maintain availability of a maximum size (full) image for later investigation, despite vPTZ actions carried out on the live image.
  • Page 129 "Full Image Recording" option. Notes Post-event search in the full image: If you are using Full Image Recording on D24M cameras, you should use at least MEGA resolution when storing. This will facilitate later searches in MxControlCenter or MxEasy. The advanced distortion correction features require this function to deliver satisfactory image quality.
  • Page 130: Configuration In The Browser

    HTTP commands using programs and scripts of the embedded software. The settings are stored in the camera's Flash memory. This section contains an overview of the general browser settings of the MOBOTIX camera, as well as further configuration options. The Software Camera Manual Part 2 contains more detailed descriptions of the software features.
  • Page 131 (Image Programs Quick Control). => ( Software Camera Manual Part 2 , Section 5.5.2) • Set the resolution of the live image: By factory default, all MOBOTIX cameras are delivered with an image resolution of 640x480 pixels. You can select the desired resolution using the Resolution Quick Control.
  • Page 132 Click the Arm & Record button to activate event control. This will activate video motion detection and recording. Cameras with integrated Flash memory (MOBOTIX R models and models with SD card) will use the Flash memory by default to store the image and video data (recording target). If desired, you can set additional events and adjust the settings of the recording and storage parameters (Setup Menu >...
  • Page 133: Additional Configuration Options

    This allows you to manually synchronize the camera with a computer or automatically using a time server or another MOBOTIX camera. The camera can use either NTP time servers or Time Protocol servers. For additional information, see Section 5.4.2 Date and Time/ Time Zones and Time Servers in the Camera Software Manual Part 2 .
  • Page 134: Additional Notes

    3.8.4 Reset The Camera To Factory Settings All settings of the MOBOTIX camera can be permanently reset to the factory default settings. This makes sense if, for example, you have obtained a camera without any information or you would like to reset all settings after testing the camera.
  • Page 135: Activate Event Control And Motion Detection

    MOBOTIX camera only displays the Text WWW.MOBOTIX.COM, the time stamp and or customized the MOBOTIX logo at the top of the image. Once the camera arming has been activated, the text at the bottom of the live image (event, action, messaging and recording symbols) will also appear.
  • Page 136: Browser

    Electrical surges can be induced by other electrical appliances, improper wiring, but also from the outside (e.g. lightning strikes to phone or power lines). MOBOTIX cameras are protected against the effects of small electrical surges by a range of measures. These measures, however, cannot prevent the camera from being damaged when stronger electrical surges occur.
  • Page 137: Additional Information

    Furthermore, detailed information on the camera and its current configuration is displayed in the Camera Status dialog. Click the symbol to open the relevant page. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 138 Control element on Windows computers which may also be used in other programs (including Windows Internet Explorer) to run special tasks. The MxPEG ActiveX control element allows video and audio data from MOBOTIX cameras to be displayed in other applications (includ- ing Internet Explorer).
  • Page 139 16 Mbps for a typical household. DualDome Dome camera with two lenses and image sensors such as the MOBOTIX D12D. These lenses can deliver Wide Angle and Telephoto images independently of one another. Abbreviation for Digital Video Recorder.
  • Page 140 /146 D24 Camera Manual: ExtIO MOBOTIX signal module that the camera uses to directly operate lamps, sirens and door openers, as well as external audio components (speakers and microphones). Fixdome Camera without moving parts in a dome-shaped housing. Flash Memory See CF Card.
  • Page 141 MOBOTIX cameras and add-on modules that emits light when a current flows through the component in the correct direction. Linux Free and open source operating system. Serves as the operating system for all MOBOTIX cameras. Megapixel Images that have more than 1 million pixels.
  • Page 142 USB sticks. Search Monitoring of recordings or searching for a particular event. Sequencer Feature that automatically switches the camera displayed in the main window after a specific time delay. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 143 VoIP Voice over IP. Telephony using computer networks. WLAN Wireless Local Area Network. Used to provide Internet connections without the need for cables. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 144 Name und Unterschrift Place & date of issue Name and signature Lieu et date Nom et signature © MOBOTIX AG • Security-Vision-Systems • Made in Germany © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com www.mobotix.com • sales@mobotix.com...
  • Page 145 Tax Office: Kaiserslautern, Germany http://www.mobotix.com VAT ID: sales@mobotix.com DE202203501 You can find the latest version of this document at www.mobotix.com under www.mobotix.com under www.mobotix.com Support. Technical specifications subject to change without notice! © MOBOTIX AG • Security-Vision-Systems • Made in Germany...
  • Page 146 /146 D24M Camera Manual: Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 147 /146 Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 148 HiRes Video Innovations Robust No moving parts The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its fiber glass housing decentralized concept has made high-resolution video systems cost-efficient. MxCC/MxEasy Licence free MOBOTIX AG •...

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