Alarm Monitoring - LifeShield Home Security Quick Setup Manual

Alarm Monitoring

Your LifeShield Home Security system supports 24/7 alarm monitoring if you subscribe to this service. If you are a personal
i
monitoring subscriber, this section does not apply.
Alarm monitoring enables your home to communicate to the Alarm Monitoring Center through your Internet connection or phone
An alarm generated by pressing
the PANIC button on your line (as applicable). These connections are verified as part of the activation process.
LifeShield Home Security
system will send a message to
Practice
the Alarm Monitoring Center to
After you have activated, your system will be in Practice mode for 7 days. During this time your system will alarm locally, but the
contact the authorities without
making a call to you to verify the Alarm Monitoring Center will NOT call you or dispatch the authorities. Your system will display "Not Monitored."
alarm.
This Practice time allows you to become familiar with the system without creating false alarms. Some suggestions for becoming
If an alarm is canceled by entry
familiar with the system:
of your User Code in the system
within 30 seconds, no message
will be sent to the Alarm Monitor-
ing Center (except for PANIC and
Fire alarms).
During Practice the Alarm Monitoring Center will verify your emergency information and ensure a permit has been provided, if
required by your municipality.
Monitored
Once the 7-day Practice time has expired, your system is monitored by the Alarm Monitoring Center. When an alarm is received,
the Alarm Monitoring Center will dispatch the authorities if:
Note: Your Monitoring Password is not your LifeShield.com password. Your Monitoring Password is selected during
activation and can be changed on www.LifeShield.com in the Preferences tab.
Accidental or False Alarms
If an accidental or false alarm is generated:
Disable Dispatch
You can turn off alarm messages being sent to the Alarm Monitoring Center for a selectable period of time (1 to 24 hours). If
alarm messages are turned off, there will be no dispatch of authorities. This feature is available on www.LifeShield.com, on the
Status Dashboard under the Monitoring icon.
Monitoring Site Profile
You can edit your monitoring site profile on the Account tab at www.LifeShield.com, including primary and secondary emer-
gency contacts to be called in the event of an alarm. If you are changing your address or need assistance, please call LifeShield
Customer Support at 1-888-392-2044. (Refer to Figure 12)
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L I F E S H I E L D H O M E S E C U R I T Y I N T R O D U C T I O N
• Arm and disarm your system from the LifeShield Console, Handset, LifeShield.com and the Keychain Remote
• Create additional User Codes
• Customize your system to meet your needs
• The Alarm Monitoring Center verifies the alarm with you or one of your emergency contacts
• You are unable to provide your Monitoring Password
• LifeShield cannot reach you at your home or alternate contact number
• Press Cancel and enter your User Code on any LifeShield Handset or Console
• If the Alarm Monitoring Center calls, have your Monitoring Password available
[www.LifeShield.com]