LifeShield Home Security Quick Setup Manual page 118

Trouble Indication
Phone noise or static while talking on
Phone Noise/Static
the phone
1) LoBat: Handset display
Handset Not Recharging
2) Console indicates Lost (Handset)
Charging Cradle Light
Not Illuminating
LifeShield Device Will
Not Power Up
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Trouble Symptom
screen blank
General Troubleshooting
Possible Solutions
Move closer to system if beginning to exceed range ">200 feet." Make sure
when using the phone you are not near a microwave oven that is in use.
Make sure when using phone you are not in close proximity to another 2.4GHz source
or Wi-Fi device (802.11). If you have DSL service, make sure all devices using the
telephone line have DSL filters installed.
Verify that the battery pack is connected properly.
Verify that the charging light is illuminated (amber) on the front of the Charging Cradle
when the Handset is placed in the Cradle. This will indicate that you have the Handset
properly seated and that you have power to Cradle. If the charging light is not illumi-
nated see Charging Cradle Light Not Illuminated.
Verify that the contacts on the Base or Charging Cradle are clean.
If the outlet is working, allow the battery 24 hours to recharge. If the LowBat condition
persists, contact LifeShield Customer Support.
Verify that the Handset is properly placed in the Cradle.
If the Handset is properly placed in the Charging Cradle, verify that you have power
applied to the Charging Cradle.
Verify that the power supply is plugged into the Cradle.
Verify that the power supply is plugged into the electrical wall outlet.
Verify that the electrical wall outlet is not controlled by a switch which is off.
Check the circuit breaker or fuse box and make sure power to the outlet is on. If the
outlet is still not working, contact a qualified electrician for service.
Verify that the battery pack is installed.
Verify that the power supply is connected to the device and plugged into an
AC outlet that is not controlled by a switch.
Check the circuit breaker or fuse box and make sure power to the outlet is on.
If the outlet is still not working, contact a qualified electrician for service.
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