Cisco 7975G Software Manual page 203

Model Information, Status, and Statistics
Message
Load rejected HC
Load Server is invalid
No default router
No DNS server IP
No Trust List installed
Description
The application that was downloaded
is not compatible with the phone
hardware.
Indicates an invalid TFTP server
IP address or name in the Load
Server option.
DHCP or static configuration did not
specify a default router.
A name was specified but DHCP or
static IP configuration did not specify
a DNS server address.
The Trust List is not configured on
Cisco Unified Communications
Manager, which does not support
security by default.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Administration Guide for Cisco Unified
Status Messages Screen
Possible explanation and action
Occurs if you were attempting to install a
version of software on this phone that did
not support hardware changes on this newer
phone.
Check the load ID assigned to the phone
(from Cisco Unified Communications
Manager, choose Device > Phone). Re-enter
the load displayed on the phone. See
Firmware Version Screen, on page 189
verify the phone setting.
The Load Server setting is not valid. The
Load Server specifies a TFTP server IP
address or name from which the phone
firmware can be retrieved for upgrades on
the phones.
Check the Load Server entry (from
Cisco Unified Communications Manager
Administration choose Device > Phone).
If the phone has a static IP address, verify
that the default router has been configured.
See Network Configuration Menu, on page
66 for details.
If you are using DHCP, the DHCP server
has not provided a default router. Check the
DHCP server configuration.
If the phone has a static IP address, verify
that the DNS server has been configured.
See Network Configuration Menu, on page
66 for details.
If you are using DHCP, the DHCP server
has not provided a DNS server. Check the
DHCP server configuration.
Occurs if the Trust List is not configured on
Cisco Unified Communications Manager
and Cisco Unified Communications
Manager does not support security by
default.
For more information about CTL and ITL
files, see the Cisco Unified Communications
Manager Security Guide.
Communications Manager 9.0 (SCCP and SIP)
to
183