Cisco 7975G Software Manual page 148

Telephony Features Available for Cisco Unified IP Phone
Feature Description
Busy Lamp Field (BLF) Allows a user to monitor the call state of a directory
number associated with a speed-dial button, call log, or
directory listing on the phone.
Busy Lamp Field (BLF) Provides enhancements to BLF speed dial. Allows you
Pickup to configure a directory number (DN) that a user can
monitor for incoming calls. When the DN receives an
incoming call, the system alerts the monitoring user, who
can then pick up the call.
Call Back Provides users with an audio and visual alert on the phone
when a busy or unavailable party becomes available.
Call Chaperone Allows an authorized Chaperone user to supervise and
record a call.
The Call Chaperone user intercepts and answers the call
from the calling party, manually creates a conference to
the called party, and remains on the conference to
supervise and record the call. Cisco Unified IP Phones
that have the Call Chaperone feature configured on them
have a Record softkey. The Call Chaperone user presses
the Record softkey to record a call.
For chaperoned calls, an announcement is played or
spoken by one of the participants at the start of the call.
An announcement alerts later participants that the call is
being recorded.
The Call Chaperone feature is supported only with
External Call Control, which allows Cisco Unified
Communications Manager to route audio and video calls
to a route server that hosts routing rules.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Administration Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
128
Features, Templates, Services, and Users
Configuration reference
For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, "Presence" chapter.
For more information, see the Cisco Unified
Communications Manager Feature and
Services Guide, "Call Pickup" chapter.
For more information, see:
• Cisco Unified Communications
Manager System Guide, "Cisco Unified
IP Phones" chapter
• Cisco Unified Communications
Manager Features and Services Guide,
"Call Back" chapter
For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, "External Call Control"
chapter.