Call Coverage; Twinning - Mitel 5340 User Reference Manual

Mitel IP Phone User Reference Guide Release 4.1
NOTE: Note that each box has a limited space. If the label for that key exceeds
the size available, a + sign will appear next to the key. Reduce the number
of characters in the label to eliminate the + sign.
3. Customize the labels and select the Print icon.
You can cut out the labels and insert them under the plastic covers on your
phone.
You can save the file to your local drive for future use.
4. Close the browser window.

Call Coverage

Using Call Coverage, you can decide how your calls should be handled when
you cannot answer them, including when you are logged out of your phone. To
view your Call Coverage options, select the My Call Coverage option in the
Navigation pane. If allowed for your phone, this page also allows you to set the
twinning option which allows you to ring another phone (such as your cell phone)
simultaneously with your desk phone.
To set-up or change Call Coverage, follow these steps:
1. Select one of the following options:
• My Voice Mail
• Auto Attendant, and select an Auto Attendant from the drop-down list
• My Co-worker, and select a Co-worker from the drop-down list
• Another Phone Number, and enter a phone number (including 9 and 1 if
it is an outside call).
2. Select how many times you want the phone to ring before going to the
coverage option.
3. Select the Save button to save the information.
4. To disable Call Coverage, select the No Call Coverage checkbox and then
select the Save button to save the information.
NOTE: If you log out of your phone, the call coverage option that you last set up
will apply unless you had call forwarding turned on.
If the Call Coverage option of your choice no longer exists (an Auto
Attendant or Co-worker), your call coverage will default to No Call Coverage.
If you cannot select My Voice Mail, it is because your phone has not been
configured for voice mail. See the system administrator.
If you configure your call coverage to an external phone number you must
have permission to make that external call and Redirect Inbound Call to
External Number permission.

Twinning

If the option is allowed by your administrator, you can configure twinning which
allows you to ring another phone (such as your cell phone) simultaneously with
your desk phone. To view your Twinning options, select the My Call Coverage
option in the Navigation pane.
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