Mitel 5505 Administration Manual
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Mitel 5505 Administration Manual

Guest ip phone communications director
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See also: Installation Manual
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Summary of Contents for Mitel 5505

  • Page 1 jfqbi `çããìåáÅ~íáçåë=aáêÉÅíçê RRMR=dìÉëí=fm=mÜçåÉ= ^Çãáåáëíê~íáçå=dìáÇÉ...
  • Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

  • Page 3: Table Of Contents

    Features and Function of the 5505 Guest IP Phone ....... .
  • Page 4 5505 Guest IP Phone Administration Guide Adjusting the Speaker Volume ..........24 Adjusting the Ringer Volume .
  • Page 5 Table of Contents Using Other Features ............37 Retrieving Messages .
  • Page 6 5505 Guest IP Phone Administration Guide...
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  • Page 8 5505 Guest IP Phone Administration Guide...

  • Page 9: Introduction

    The 5505 Guest IP Phone is a single-line phone that supports up to four cordless handsets. You can order additional handsets and chargers. The cordless handset has an indoor signal range of up to 100 meters (300 feet) from the 5505 Guest IP Phone.

  • Page 10: Related Documentation

    5505 Guest IP Phone, install the optional handset charger, install the handset batteries, register the phone, and pair additional handsets. 5505 Guest IP Phone Quick Reference - this guide provides instructions on how to use • the features of the cordless handset and 5505 Guest IP Phone.
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  • Page 12 5505 Guest IP Phone Administration Guide...

  • Page 13: Chapter 2: Registration And Configuration

    • re-registration of the 5505 Guest IP Phone • required MCD programming for the 5505 Guest IP Phone Refer to the 5505 Guest IP Phone Installation Guide for instructions on physically connecting the 5505 Guest IP Phone.

  • Page 14: Preparing The Cordless Handset And Installing The Batteries

    5505 Guest IP Phone Administration Guide Preparing the Cordless Handset and Installing the Batteries 1. The display is protected by a plastic film. Remove the protective film. 2. Insert the batteries as designated on the back of the handset. The polarity is indicated on the battery compartment.

  • Page 15: Battery Specification

    Registration and Configuration Battery Specification Technology: Nickel-metal-hydride (NiMH) Size: AAA (Micro, HR03) Voltage: 1.2 V Capacity: 400–800 mAh The following types of battery are recommended: • GP GP55AAAHCR 550mAh • SHP HFR-44AAAJ550 550mAh • SUPPO HSY-AAA0.55-C 550mAh The handset is supplied with the recommended batteries. Charging the Handset It is recommended that you charge the handset battery fully before first use.

  • Page 16: Registering The 5505 Guest Ip Phone

    1. Turn on the 5505 Cordless Handset using the power on button 2. Place the handset with the display facing up in the 5505 Guest IP Phone base. If the phone has not been registered previously, the LEDs on the base start flashing in the order below: •...

  • Page 17: Connecting The Charging Cradle (Optional)

    Registration and Configuration Connecting the Charging Cradle (Optional) The 5505 Guest IP Phone can have up to three additional 5505 Cordless Handsets with chargers. The additional handsets and cradle power adapter must be ordered separately. 1. Slide the flat plug from the power supply into the charging cradle until you hear a click.

  • Page 18: Pairing The 5505 Cordless Handsets

    5505 Guest IP Phone Administration Guide Pairing the 5505 Cordless Handsets The 5505 Guest IP Phone supports up to four 5505 Cordless handsets. One handset comes from the factory pre-paired with the base station. You can pair the remaining handsets by following the instructions below.

  • Page 19: Deleting/Replacing Paired Handsets

    Volume key. 2. Then release the Volume Down (—) portion. 3. While the Volume Up key is pressed, type 867247 (UNPAIR) on the 5505 base station to start the unpairing process. This procedure will un-pair all the paired handsets. After successful un-pairing, Register HS will start flashing on the display of the handset(s).

  • Page 20: Reset To Factory (Default) Settings

    5505 Guest IP Phone Administration Guide Reset to Factory (Default) Settings You can set the Base Station unit or the cordless handset to factory defaults Restoring the Base Station Default Settings 1. On the Base Station, press down the Volume Up/Down key on the base station.

  • Page 21: Restoring The Handset Default Settings

    Handsfree volume 1…5 All tones on/off Battery warnings on/off during call during call Handset settings Phonebook Set to same speed dials as the 5505 (including speed dial base numbers and their assignment) Redial list Cleared of previous redials Automatic call on/off...

  • Page 22: Re-Registering The 5505 Guest Ip Phone

    5505 base station. Firmware Upgrades The 5505 IP Phone checks its tftp server every day at 3 a.m. If there is new firmware, the phone performs an upgrade. If the phone is on a call at 3 am, it waits until it is idle before doing the firmware check.

  • Page 23: Mcd Programming Required

    Follow the steps below: 1. Program DHCP data in the DHCP Options form, see “DHCP Options Form” on page 17. 2. Program the 5505 Device data in the User and Device form, see “User and Device Con- figuration Form” on page 18 3.

  • Page 24: User And Device Configuration Form

    • Programmable Keys: Keys -> 2,3,4,5,6 Note: The five programmable keys on the 5505 Guest IP Phone are arranged horizontally: the leftmost key is key 2, and the rightmost key is key 6. This numbering is used when programming speed dial keys in ESM for the 5505 Guest IP Phone.
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  • Page 26 5505 Guest IP Phone Administration Guide...

  • Page 27: Introduction

    • “Using Other Features” on page 26 The 5505 Guest IP Phone Quick Reference Card is available for use in rooms by hotel guests and contains brief instructions on how to make and receive calls, call handsets, join other calls, and retrieve messages.

  • Page 28: Features And Function Of The 5505 Guest Ip Phone

    The 5505 Guest IP Phone does not have a display; however, a 1-line display is available on the 5505 Cordless Handset. The diagram below illustrates the 5505 Guest IP Phone. It can support up to four 5505 Cordless Handsets with additional charging cradles (“5505 Cordless Handset” on page 27).
  • Page 29 7. Handset Locator Used for locating paired handsets. Pressing this key when the phone is idle will ring all handsets. See the procedures below for detailed information on how to use the 5505 Guest IP Phone.

  • Page 30: Customizing The 5505 Guest Ip Phone

    5505 Guest IP Phone Administration Guide Customizing the 5505 Guest IP Phone Follow the procedures below to customize the 5505 Guest IP Phone. Adjusting the Speaker Volume • Press the volume button repeatedly to raise or lower the speaker phone volume.

  • Page 31: Making And Answering Calls

    5505 Phone Base Making and Answering Calls Making a Call • Press and dial the number. • Dial the number. The speakerphone lights during your call Answering a Call During an incoming call, the base unit and all the registered handsets starts ringing. The "Line in Use"...

  • Page 32: Using Other Features

    Using Other Features Using Speed Dial Keys The 5505 Guest IP Phone has 5 programmable speed dial keys. The keys can be programmed with speed dial numbers. Pressing the speed dial key will directly make the call to the programmed number.
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  • Page 34 5505 Guest IP Phone Administration Guide...

  • Page 35: Introduction

    • “Using Other Features” on page 37 The 5505 Guest IP Phone Quick Reference Card is available for use in rooms by hotel guests and contains brief instructions on how to make and receive calls, call handsets, join other calls, and retrieve messages.

  • Page 36: Features And Functions Of The Cordless Handset

    5505 Guest IP Phone Administration Guide Features and Functions of the Cordless Handset The handset has 10 fixed keys and the dial pad. See the illustration and descriptions below. 5505 Cordless Handset Keys and Functions 1. Battery Status - shows the battery status 2.

  • Page 37: Display And Display Back Light

    5505 Cordless Handset Display and Display Back Light The Cordless Handset has a 1-line (14 characters wide) illuminated black and white display. The display backlight automatically dims off while the handset is idle. The Room Name/Number is displayed, along with the current time and status of the battery.

  • Page 38: Using The Handset Menu

    5505 Guest IP Phone Administration Guide Using the Handset MENU The handset has many features offered in the MENU that allow you to customize the handset. To open the main MENU: 1. Press the display key below MENU on the handset to open the main menu (see the illus- tration below).

  • Page 39: Menu Tree And Customizing The Handset

    5505 Cordless Handset Menu Tree and Customizing the Handset The table below contains the Handset Phone menu. Use this table as a guide in your menu selections to customize the handset. Use the general guidelines for menu selection: 1. MENU -> use to scroll to the selection, and press OK to confirm.

  • Page 40: Making And Answering Calls

    Note: If the quality of the voice degrades during the call, you are walking out of range. The call may drop. Answering a Call The 5505 Cordless Handset shows the calling Name/Number on the display, maximum 14 characters. • Press •...

  • Page 41: Turning The Ringer On/Off

    5505 Cordless Handset If auto answer is enabled on cordless handset, the call can also be disconnected by putting the 5505 Cordless Handset on the charging cradle. Turning the Ringer On/Off You may want to turn the handset ringer off.

  • Page 42: Call Handling

    Joining a Call/Conference The 5505 Cordless Handset can join an existing call between the base unit and an external party by pressing either the Talk or Speakerphone key. However, it cannot join a call between another cordless handset and external party.

  • Page 43: Retrieving Messages

    Using Speed Dials The 5505 Guest IP Phone base transfers its 5 speed dial numbers and names to the handset each time a guest checks in and when the handset is registered. These entries are assigned to the dial keys (1-5).
  • Page 44 5505 Guest IP Phone Administration Guide...
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  • Page 46 5505 Guest IP Phone Administration Guide...

  • Page 47: Checklist

    • Have you charged the batteries for 8 hours? Frequently Asked Questions/Troubleshooting See the table below for error messages you may see on the 5505 Cordless Handset or problems with the handset or base. Table 1: 5505 IP Phone Troubleshooting...
  • Page 48 Turn on the base. Registration failed is displayed on the Base is not in pairing mode. Put the base in pairing mode. See “Pairing the 5505 handset. Cordless Handsets” on page 12. Place the handset closer to the base. Handset is out of range.

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