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Cisco TelePresence 7010 Help Manual

Telepresence server 7010 and mse 8710 in locally managed mode
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Download this manual See also: Instruction and Installation Manual, Installation Manual
Cisco TelePresence
Server 7010 and MSE 8710
in Locally Managed Mode
Printed Help
4.0
D15073
April 2014
Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0)
Page 1 of 132

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Summary of Contents for Cisco TelePresence 7010

  • Page 1 Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help D15073 April 2014 Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 1 of 132...

  • Page 2: Table Of Contents

    Endpoints and endpoint groups Displaying the list of endpoints Displaying endpoint and group status Adding an endpoint Adding an endpoint group Adding a Legacy TIP endpoint Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 2 of 132...
  • Page 3 Endpoint types Endpoint interoperability Understanding clustering Understanding your TelePresence Server's conferencing capacity License keys and screen licenses Operation modes Call limits Technical support Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 3 of 132...

  • Page 4: Introduction

    Logging into the web interface Introduction This document contains the text of the online help for the Cisco TelePresence Server version 4.0 web user interface. It is provided so that the help text can be viewed or printed as a single document.
  • Page 5 (This may happen if you use a new browser tab to submit the request.) Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 5 of 132...

  • Page 6: System Status

    Displaying system status Displaying hardware health status Displaying cluster status on a master TelePresence Server Displaying cluster status on a slave TelePresence Server Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 6 of 132...

  • Page 7: Displaying System Status

    TelePresence Server falls back on the default text rendering method. Operation Indicates whether the TelePresence Server is Mode operating in locally managed or remotely managed mode. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 7 of 132...
  • Page 8 Content channel video support Content ports The number of content channel ports in use on Understanding your TelePresence Server's this TelePresence Server. conferencing capacity [p.126]. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 8 of 132...
  • Page 9 TelePresence Server is operating normally again. System logs To download the logs, click Download file. An archive containing several useful log files. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 9 of 132...

  • Page 10: Displaying Hardware Health Status

    If the Worst status seen column displays Out of spec, but Current status is OK monitor the status regularly to verify that it was only a temporary condition. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 10 of 132...

  • Page 11: Displaying Cluster Status On A Master Telepresence Server

    Note: This cluster related page is only available if your TelePresence Server is in a cluster. Cluster status is only available for blades that are configured on the Cisco TelePresence Supervisor MSE 8050 to be part of a cluster. For more information about clustering, refer to Understanding clustering.
  • Page 12 On a slave blade, the audio load will always be zero: the master is responsible for all the audio. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 12 of 132...
  • Page 13 Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 13 of 132...

  • Page 14: Displaying Cluster Status On A Slave Telepresence Server

    IP address The IP address of the master TelePresence Server. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 14 of 132...

  • Page 15: Network Settings

    Configuring DNS settings Configuring IP routes settings Configuring IP services Configuring QoS settings Configuring SSL certificates Testing network connectivity Viewing network statistics (netstat) Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 15 of 132...

  • Page 16: Configuring Network Settings

    The subnet mask required for the IP address you wish to use, for example 255.255.255.0 Default The IP address of the default gateway on this gateway subnet, for example 192.168.4.1 Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 16 of 132...

  • Page 17: Ethernet Configuration

    IPv6 default gateway IPv6 link-local address Ethernet configuration Configure the Ethernet settings for this port of the TelePresence Server, and then click Update Ethernet configuration. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 17 of 132...

  • Page 18: Ethernet Status

    This information can help you confirm that the received port (all TCP and UDP traffic). TelePresence Server is receiving packets from the network. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 18 of 132...
  • Page 19 Multicast packets sent and duplex negotiation issues. Multicast packets received Total bytes sent Total bytes received Receive queue drops Collisions Transmit errors Receive errors Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 19 of 132...

  • Page 20: Configuring Dns Settings

    Use the DNS status fields to verify the current DNS settings for the TelePresence Server, including: Host name Name server Secondary name server Domain name (DNS suffix) Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 20 of 132...

  • Page 21: Configuring Ip Routes Settings

    (and thus how many are unfixed, giving the range of addresses). Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 21 of 132...
  • Page 22 Each table shows all configured routes (both manual and automatic) for IPv4 and IPv6 for the TelePresence Server's Ethernet port. If you want to change the IP configuration for the Ethernet port, go to Network > Network settings. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 22 of 132...

  • Page 23: Configuring Ip Services

    Enable/disable web access on the Web access is required to view and change appropriate port. the TelePresence Server web pages and read online help files. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 23 of 132...
  • Page 24 The upper limit of the ephemeral port range. Defaults to 65535, though you can set it as low as 15000. The minimum range is limited to 5000 ports. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 24 of 132...

  • Page 25: Configuring Qos Settings

    Video Six bit binary field for prioritizing video data Do not alter this setting unless you need to. packets on the network. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 25 of 132...

  • Page 26: Diffserv Configuration

    Delay is set to normal, throughput is set to high, and reliability is set to normal. For DiffServ, this means assured forwarding (codepoint 41). To return the settings to the default settings, click Reset to default. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 26 of 132...

  • Page 27: Configuring Ssl Certificates

    > Services. The Cisco TelePresence Server has a local certificate and private key pre-installed and it uses this to authenticate itself to the browser when you access the unit using HTTPS. However, Cisco recommends that you upload your own certificate and private key to ensure security because all Cisco TelePresence Server's have identical default certificates and keys.
  • Page 28 If your private key is stored in an encrypted encryption format, you must enter the password here so password that you can upload the key to the Cisco TelePresence Server. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 28 of 132...
  • Page 29 Outgoing connections and incoming calls: The TelePresence Server attempts to verify the remote certificate for all incoming and outgoing SIP TLS connections, and for outgoing HTTPS connections. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 29 of 132...

  • Page 30: Testing Network Connectivity

    TelePresence Server’s IP routing configuration to be tested, and it has no security implications. Note: If you are unable to ping the remote host, then check your network configuration—especially any firewalls using NAT. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 30 of 132...

  • Page 31: Viewing Network Statistics (Netstat)

    The name of the service that the TelePresence Server provides on this connection. The service name is hyperlinked to the Network > Services page so you can change the service configuration if necessary. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 31 of 132...

  • Page 32: Configuration

    Backing up and upgrading the TelePresence Server Shutting down and restarting the TelePresence Server Changing the administrator password Backing up and restoring the configuration via FTP Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 32 of 132...

  • Page 33: Configuring System Settings

    TelePresence number of participants; see Understanding Server. your TelePresence Server's conferencing capacity [p.126] for more details. The default is HD. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 33 of 132...
  • Page 34 Display icon to Check the box to show the muted icon over a a participant muted user's view of the conference. when they are muted Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 34 of 132...
  • Page 35 Server from interpreting anything from the prevent console users from interrupting the during startup console while it is starting up. normal boot sequence . Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 35 of 132...
  • Page 36 Server will maintain an open console session avoid leaving unattended console sessions session after the last input. open to unauthorised users. timeout Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 36 of 132...

  • Page 37: Configuring H.323 Settings

    H.323 ID to register as the username, to enter the password. authenticate the TelePresence Server to the gatekeeper (only if the gatekeeper is configured to require authentication). Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 37 of 132...

  • Page 38: Configuring Sip Settings

    The hostname or IP address of the SIP The TelePresence Server ignores this field if address registrar or trunk destination. Outbound call configuration is set to Call direct. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 38 of 132...
  • Page 39 Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 39 of 132...
  • Page 40 TLS calls. With this option unchecked, the TelePresence Server will registrations never present its local certificate, even if requested to do so. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 40 of 132...

  • Page 41: Configuring Default Conference Settings

    AGC setting. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 41 of 132...

  • Page 42: Configuring Default Endpoint Settings

    Disabled: The stream from a single-camera endpoint will never be shown as a full screen pane on a multi-screen endpoint. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 42 of 132...
  • Page 43 Equal: Endpoints will be shown in a grid pattern of equally sized panes on the screen, up to 4x4. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 43 of 132...
  • Page 44 NTSC - 30 fps: The TelePresence Server will transmit video at 30 frames per second (or a multiple or fraction of 30, for example: 60 or 15fps) Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 44 of 132...
  • Page 45 The bandwidth available may also be limited by the configuration of the endpoint or other devices through which the call passes. The default is 4.00 Mbit/s. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 45 of 132...
  • Page 46 Note that flow control is only supported for The default is enabled. some endpoints. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 46 of 132...
  • Page 47 Typically, lowering the resolution means that the TelePresence Server can transmit video at a higher frame-rate. The default is Dynamic codec and resolution. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 47 of 132...

  • Page 48: Operation Mode

    Operation mode The Operation mode page allows you to define the operation mode of the TelePresence Server, that is, whether to allow it to be locally managed or remotely managed by a device such as Cisco TelePresence Conductor. When the TelePresence Server is set to remotely managed mode its resources can be optimized dynamically.

  • Page 49: Displaying And Resetting System Time

    If NAT is used on the NTP server's local network, you must configure the NAT forwarding table to forward NTP data from the TelePresence Server to UDP port 123 on the NTP server. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 49 of 132...

  • Page 50: Backing Up And Upgrading The Telepresence Server

    4. Download the latest available image and save it to a local hard drive. 5. Unzip the image file. 6. Locate and select the unzipped file on your hard drive. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 50 of 132...
  • Page 51 Server has not been activated, the banner at the top of the web interface will show a prominent warning; in every other respect the web interface will look and behave normally.) Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 51 of 132...
  • Page 52 For the TelePresence Server 7010, the screen license key is linked to the TelePresence Server's hardware serial number. You enter the License key directly on the TelePresence Server in the same way as you add feature keys (the procedure detailed above).
  • Page 53 1. If you want to revert to the default text rendering, click Delete font. 2. Confirm that you want to remove the font file. The Font file status changes to Not present. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 53 of 132...

  • Page 54: Shutting Down And Restarting The Telepresence Server

    When the shutdown is complete, the button changes to Restart TelePresence Server. 4. Click this button a final time to restart the TelePresence Server. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 54 of 132...

  • Page 55: Changing The Administrator Password

    We recommend that you change the administrator password regularly. You may want to make a note of the password and store it in a secure location. To change the password, type in the new password twice and click Change password. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 55 of 132...

  • Page 56: Backing Up And Restoring The Configuration Via Ftp

    If you are using the configuration file to configure a duplicate blade, be aware that you will need to reconfigure any static IP addresses on the duplicate blade(s). Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 56 of 132...

  • Page 57: Conferences

    Adding and updating conferences Displaying the conference list Displaying conference status Calling participants to join a conference Sending a message to participants Adding a pre-configured participant Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 57 of 132...

  • Page 58: Adding And Updating Conferences

    Note: If you have scheduled a time for the conference, then you cannot select any endpoints or endpoint groups that are already configured for a conference during that period. This avoids clashing commitments for endpoints and endpoint groups. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 58 of 132...
  • Page 59 ID, however, this method is not recommended. Conferences do not have to have a numeric ID, but numeric IDs must be unique. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 59 of 132...
  • Page 60 Encryption requires a feature key. Feature keys are installed in the Configuration > Upgrade page. See Upgrading and backing up the TelePresence Server. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 60 of 132...
  • Page 61 However, if more than this number are requested and available, the TelePresence Server will supply ports until the limit is reached. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 61 of 132...
  • Page 62 End time The date and time at which the conference These fields are not available or necessary for will finish. permanent conferences. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 62 of 132...
  • Page 63 Otherwise, you can select Enable or Disable to override the server-wide setting. You can edit the message on a server-wide basis on the Configuration > System settings page. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 63 of 132...

  • Page 64: Displaying The Conference List

    It will not try to register with a SIP registrar unless Outbound call configuration is set to Use registrar. This setting is on the Configuration > SIP settings page. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 64 of 132...
  • Page 65 Conference configuration warnings examples that may display are: [No participants allowed - all port limits 0], [Requires encryption, but encryption not supported], and so on. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 65 of 132...

  • Page 66: Displaying Conference Status

    Click More... to see additional status information for a participating endpoint, or click Expand all to see this information for all active endpoints (see the following table for more details) Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 66 of 132...
  • Page 67 Numeric ID The numeric ID assigned to this conference and an indication if it is PIN protected. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 67 of 132...
  • Page 68 Conference Indicates whether the conference is locked. lock status Port limits Indicates whether the conference has port limits, and what those limits are. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 68 of 132...
  • Page 69 Disconnect selected Click on the endpoint's name to go to its Status page. Type The endpoint type. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 69 of 132...
  • Page 70 Retry connection. Click on the endpoint's name to go to its Status page. Type The endpoint type. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 70 of 132...
  • Page 71 Unavailable: the endpoint is unavailable Capability negotiation error: the endpoint and the TelePresence Server are unable to negotiate a mutually compatible call set up. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 71 of 132...
  • Page 72 30 seconds have passed since it unexpectedly stopped sending media. unspecified error: the endpoint has disconnected, but the TelePresence Server does not know the reason. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 72 of 132...

  • Page 73: Calling Participants To Join A Conference

    This is usually unnecessary. However, a DTMF sequence may be required by the endpoint, for example a numeric PIN, if so, enter the keypress sequence here. 6. Click Call endpoint. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 73 of 132...

  • Page 74: Sending A Message To Participants

    3. Enter a Duration (in seconds) for the message to stay on the endpoint screen(s). 4. Click Send message. The TelePresence Server displays your message on the screen(s) of the endpoint(s). Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 74 of 132...

  • Page 75: Adding A Pre-Configured Participant

    3. Go to Configuration. 4. Select pre-configured endpoints: i. Click Add pre-configured participants. ii. Select the endpoints to be dialed and click Update. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 75 of 132...

  • Page 76: Endpoints And Endpoint Groups

    Adding an endpoint group Adding a Legacy TIP endpoint Editing an endpoint's configuration Configuring endpoints and groups advanced settings Viewing endpoint or endpoint group statistics Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 76 of 132...

  • Page 77: Displaying The List Of Endpoints

    Field Field description Name The name of the endpoint. Type The type of endpoint, for example: 'Cisco three screen telepresence', 'Standard', or 'Group of N endpoints' (see Endpoint types [p.121] for more details). Status Whether the endpoint is in a conference and, if it is, the name of the conference.

  • Page 78: Displaying Endpoint And Group Status

    SIP registrar. Call-in The name that the endpoint or name endpoint group sends to the TelePresence Server for an incoming call. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 78 of 132...
  • Page 79 (Endpoint groups only) The connection status of each endpoint in an endpoint group. Duration The time that the endpoint/endpoint group has been in this conference. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 79 of 132...
  • Page 80 1. Enter your message, select its position on the target endpoint, and enter a duration (in seconds) for the message to display. 2. Click Send message. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 80 of 132...

  • Page 81: Adding An Endpoint

    Note: If you want to be able to call out to this endpoint from a conference, you must configure its Call-out parameters. 3. Click Add new endpoint. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 81 of 132...

  • Page 82: Adding An Endpoint Group

    Note: The order must be from left to right in terms of facing the endpoints' screens. Call direct Select this check box to call direct when calling this group. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 82 of 132...

  • Page 83: Adding A Legacy Tip Endpoint

    For example, this may be the SIP URI of the endpoint. 3. Click Add new endpoint. 4. Configure the endpoint with reference to the settings in the edit endpoint topic. 5. Click Update endpoint. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 83 of 132...

  • Page 84: Editing An Endpoint's Configuration

    Cisco TelePresence Server takes into account the number of screens used by other participants in the conference. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 84 of 132...
  • Page 85 When disabled, the participant either manually disconnects or persists until the conference ends. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 85 of 132...
  • Page 86 DTMF characters until it reaches the end of the string. Note: On an endpoint group this field displays below Transmitted audio gain. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 86 of 132...
  • Page 87 Active or Muted. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 87 of 132...
  • Page 88 Select this option to show a red border around the This setting is only available if Show speaker active speaker on this endpoint or endpoint group. borders around endpoints is selected. display Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 88 of 132...
  • Page 89 To use the content channel, the content channel Video permitted to contribute content to the must be enabled for the conference in its contribution conference via content channel. configuration page. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 89 of 132...
  • Page 90 TelePresence Server system settings (Configuration > System settings) or to be specifically Enabled or Disabled just for this endpoint. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 90 of 132...

  • Page 91: Configuring Endpoints And Groups Advanced Settings

    16:9 resolutions only (4:3 and 16:9 are the preferred options—avoid using Allow all resolutions Allow all resolutions if possible.) Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 91 of 132...
  • Page 92 This setting overwrites (for this endpoint) the Default bandwidth (both to and from the server) setting made for all endpoints on the Configuration > Default endpoint settings page. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 92 of 132...
  • Page 93 Note that flow control is only supported for some endpoints. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 93 of 132...
  • Page 94 Select the member endpoint that will contribute and content Content channel video receive the content channel when this endpoint group support. is in a conference. Click Update endpoint. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 94 of 132...

  • Page 95: Viewing Endpoint Or Endpoint Group Statistics

    Cisco TelePresence Server has requested the endpoint sends. The most-recently measured bit rate displays in parentheses. Received Represents the variation in timing between packets on this channel when they arrive at the Cisco jitter TelePresence Server. Smaller numbers mean that the packets are arriving more predictably.
  • Page 96 Transmit This field applies to the video and content transmit streams only and is the bit rate the Cisco bit rate TelePresence Server is attempting to send at this moment. The actual bit rate, which is simply the measured rate of video data leaving the Cisco TelePresence Server, displays in parentheses.
  • Page 97 ActiveControl with the TelePresence Server. Otherwise, the value is Enabled, which means that LTRFs are sent to the endpoint and can be used if necessary. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 97 of 132...

  • Page 98: Users

    Users Displaying the user list Adding and updating users Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 98 of 132...
  • Page 99 Administrator: has API access and administrative access to the web interface. Deleting users Select the users and then click Delete selected users. You cannot delete the admin user. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 99 of 132...
  • Page 100 If you are updating an existing user, click Change password to enable editing in these fields. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 100 of 132...
  • Page 101 None: this user is locked out of the TelePresence Server. API access: this user may run API commands at this TelePresence Server's XML- RPC interface. Administrator: has API access and administrative access to the web interface. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 101 of 132...

  • Page 102: Logs

    Working with the event logs Event capture filter Event display filter Logging protocols messages Logging using syslog Working with Call Detail Records API clients Feedback receivers Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 102 of 132...

  • Page 103: Working With The Event Logs

    Send the event log to one or more syslog servers on the network for storage or analysis. The servers are defined in the Logs > Syslog page. Empty the log by clicking Clear event log. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 103 of 132...

  • Page 104: Event Capture Filter

    4. Click Update settings. The TelePresence Server will capture detailed trace information from the video sub-system, as well as the default information for all other sub-systems. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 104 of 132...

  • Page 105: Event Display Filter

    The display level changes to None for all sub-systems. 4. Select Errors only from the dropdown next to the SIP sub-system. 5. Click Update settings. The TelePresence Server displays only SIP errors. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 105 of 132...

  • Page 106: Logging Protocols Messages

    You cannot change which protocols are logged while logging is enabled. If you want to change the capture filters, disable logging, change the checkboxes, then enable logging again. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 106 of 132...

  • Page 107: Logging Using Syslog

    20 - local use 4 (local4) 21 - local use 5 (local5) 22 - local use 6 (local6) 23 - local use 7 (local7) Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 107 of 132...

  • Page 108: Using Syslog

    Note: Each event will have a severity indicator as follows: 0 - Emergency: system is unusable (unused by the Cisco TelePresence Server) 1 - Alert: action must be taken immediately (unused by the Cisco TelePresence Server) 2 - Critical: critical conditions (unused by the Cisco TelePresence Server)

  • Page 109: Working With Call Detail Records

    Note: Avoid downloading CDR logs when the unit is under heavy load; performance may be impaired. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 109 of 132...
  • Page 110 All and clicking Update display, which can be useful in combination with the Filter string to find records where the message contains a particular word. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 110 of 132...

  • Page 111: Api Clients

    TelePresence Server. The elapsed time since the last reset is shown below the table, beside the buttons. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 111 of 132...

  • Page 112: Feedback Receivers

    TelePresence Server. Feedback receivers are configured via calls to the TelePresence Server's API. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 112 of 132...

  • Page 113: Reference

    Content channel support Understanding how participants display in layout views Endpoint types Endpoint interoperability Understanding clustering Understanding your TelePresence Server's conferencing capacity Technical support Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 113 of 132...

  • Page 114: Content Channel Support

    The TelePresence Server sends the content channel to one endpoint in an endpoint group; that endpoint must support the content channel: To choose which endpoint in the group receives the content channel video: Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 114 of 132...
  • Page 115 2. Click [Advanced settings]. 3. Select the endpoint number from the drop-down labeled Screen receiving/transmitting content. 4. Click Update endpoint. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 115 of 132...

  • Page 116: Understanding How Participants Display In Layout Views

    (the Cisco TelePresence TX9000 for example). The TelePresence Server composes the layout for single-screen endpoints according to the setting of the Default layout type for single-screen endpoints: Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 116 of 132...
  • Page 117 If there are no four-screen TelePresence systems in a conference, the TelePresence Server uses this layout for three-screen systems in that conference. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 117 of 132...
  • Page 118 If this setting is not selected, the endpoint will never display its own video stream. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 118 of 132...
  • Page 119 Equally, if you select a setting of 3 screens wide and a four-screen endpoint joins the conference, the view will change to the one above. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 119 of 132...
  • Page 120 Participants who have had their video muted from the web interface do not contribute video to the conference. They will continue to contribute audio as normal, unless it is muted separately. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 120 of 132...

  • Page 121: Endpoint Types

    Group of N endpoints A group of endpoints. The list does not contain the individual group members TIP endpoint An unknown type of Cisco CTS system, running legacy software (CTS 1.6 / 1.7 up to 1.7.3) TIP endpoint A Cisco CTS single screen system, running legacy software (CTS 1.6 / 1.7 up to 1.7.3) for example:...
  • Page 122 A Cisco CTS or other TIP-capable three screen system running CTS 1.7.4 or later, telepresence for example: Cisco TelePresence System 3000 series (CTS 30x0) Cisco TelePresence System 3200 series (CTS 32x0) Cisco TelePresence TX9000 Cisco TelePresence TX9200 Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 122 of 132...

  • Page 123: Endpoint Interoperability

    If several participants in the conference are mode using these endpoints, and if OneTable mode is enabled, then the TelePresence Server will use the OneTable layout mode. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 123 of 132...

  • Page 124: Understanding Clustering

    Reference Understanding clustering A cluster is a group of blades, hosted in the same Cisco TelePresence MSE 8000 chassis, that are linked together to behave as a single unit. You can configure and manage clusters using the Cisco TelePresence Supervisor MSE 8050.
  • Page 125 Always keep a recent backup of the Supervisor. You cannot upload / delete the enhanced font file on a slave blade; it is only required by the master. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 125 of 132...

  • Page 126: Understanding Your Telepresence Server's Conferencing Capacity

    Understanding your TelePresence Server's conferencing capacity This topic addresses the concept of conferencing capacity for all types of Cisco TelePresence Server, in all modes of operation, and is present in the help on all platforms. This means that some of the information here is not relevant to your particular model.

  • Page 127: Operation Modes

    A license in 'HD' mode allows two calls up to 720p30 or w448p60 video, with associated audio and content channels. For example, a TelePresence Server 7010 in locally managed mode with 6 screen licenses can host a maximum of 6 calls up to 1080p30, or a maximum of 12 calls up to 720p30.

  • Page 128: Call Limits

    Table 69: Port allocations by hardware type in Full HD Mode Hardware arrangement Video ports Content ports Audio-only ports 7010 8710 Cluster of two 8710s Cluster of three 8710s Cluster of four 8710s Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 128 of 132...
  • Page 129 720p30 1080p30 Stereo 720p15 720p60 Stereo 720p15 1080p30 Stereo 720p30 1 ½ Three- Multichannel 720p5 1½ screen 720p30 Three- Multichannel 720p30 screen 720p30 Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 129 of 132...
  • Page 130 1080p * 200 is the maximum number of calls that is possible on a TelePresence Server. Requires Cisco TelePresence Conductor XC2.3. † Requires TelePresence Conductor XC2.2 or later. Note: The table above assumes that calls of one type are being used to reach these maximum values. To calculate the total number of licenses required for a variety of concurrent calls, sum the screen licenses required for each concurrent call.

  • Page 131: Technical Support

    Your contact email address or telephone number. A full description of the problem. To view a list of Cisco TelePresence products that are no longer being sold and might not be supported, visit: www.cisco.com/en/US/products/prod_end_of_life.html and scroll down to the TelePresence section.

  • Page 132: Cisco Telepresence Server 7010 And Mse 8710 In Locally Managed Mode Printed Help (4.0)

    Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. © 2014 Cisco Systems, Inc. All rights reserved. Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0) Page 132 of 132...

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