Xerox D95 User Manual page 192

Problem solving
Symptoms Check
Part of the image Is the paper damp?
is missing on the
Is the loaded paper folded
copy.
or wrinkled?
Is the document pasted
together or folded in?
A stripe pattern Is the document
appears in copies. enlargement ratio set too
large?
Symptoms Check
Printing is faint Is the paper damp?
(smudged,
The drum cartridge is
unclear).
depleted or damaged.
Black dots are The drum cartridge is
printed. depleted or damaged.
Black lines are The drum cartridge is
printed. depleted or damaged.
The scanning glass on the
document feeder is dirty.
Dirt appears at Dirt on the paper feed
equal intervals. path.
The drum cartridge is
depleted or damaged.
White dots appear The paper in use is
in black filled unsuitable.
areas.
The drum cartridge is
depleted or damaged.
- Printed toner Is the paper damp?
smudges when
The paper in use is
rubbed with your
unsuitable.
finger.
- Toner is not fused
to the paper.
- The paper is
dirtied with toner.
The entire paper The drum cartridge is
area is printed depleted or damaged.
black.
High-voltage power supply
malfunction.
15-34
Remedy
Replace with paper from a new ream.
The pasted or folded in section may be curling
back, and risen up from the surface of the
document glass. Place a stack of white sheets
on the document to hold the document down
flat against the document glass.
Some enlargement ratios can cause stripes.
Adjust the copy enlargement ratio.
Remedy
Replace with paper from a new ream.
Contact the Customer Support Center.
Contact the Customer Support Center.
Contact the Customer Support Center.
Clean the document feeder glass.
Print a few pages.
Contact the Customer Support Center.
Load suitable paper.
Contact the Customer Support Center.
Replace with paper from a new ream.
Load suitable paper.
Contact the Customer Support Center.
Contact the Customer Support Center.
User Guide