Communications Failures - IBM Infoprint 6500-v05 Maintenance Manual

Chapter 1
Troubleshooting Display Messages
Operator Panel Message
012 STRUCTURED FLD ERROR
013 ACTIVATE LOST
014 INVALID ACTIVATE
Table 3. Message List
Explanation
Application software has violated
structured data field parameters.
The printer detects a twinax
protocol communication error and
reports the error.
The printer detects a twinax
protocol communications error
and reports the error.
Corrective Action
Not a printer problem. Have the system administrator correct
applications data or configuration.
1. Power off and unplug the printer. Check the twinax host data
cable and twinax I/O cable connection at the CT board. Reseat
the twinax host data cable connection and the twinax I/O cable
connection at the CT board.
2. Disconnect the twinax auto-termination cable from the printer.
Test the cable for the resistances shown on page 287. If
resistances are not correct, replace the twinax auto-termination
cable.
3. Plug in the printer and power it on. Send a print job to the printer.
If the message appears, replace the twinax cable.
4. Send a print job to the printer. If the message appears, go to
Communications Failures, page 211.
1. Power off and unplug the printer. Check the twinax host data
cable and twinax I/O cable connection at the CT board. Reseat
the twinax host data cable connection and the twinax I/O cable
connection at the CT board.
2. Disconnect the twinax auto-termination cable from the printer or
from the last device on this twinax port. Test the cable for the
resistances shown on page 268. If the resistances are not correct,
replace the twinax auto-termination cable.
3. Plug in the printer and power it on. Send a print job to the printer.
If the message appears, replace the twinax cable.
4. Send a print job to the printer. If the message appears, go to
Communications Failures, page 211.
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