IBM Infoprint 6500-v05 Maintenance Manual page 63

Operator Panel Message
057 CLOSE PLATEN
Table 3. Message List
Explanation
The forms thickness lever is open.
Corrective Action
1. Load paper. Close the forms thickness lever. If message does not
clear, go to the next step.
2. Power off and unplug the printer. Remove the paper guide
assembly or pedestal top cover. Disconnect connector P107 from
the controller board. Check continuity of the platen interlock
switch cable from P107/PLO to the switch. Replace the platen
interlock switch assembly if it fails the continuity test.
3. Check that the platen interlock switch is not loose.
4. Check and adjust the platen open belt. Replace the belt if it is
damaged.
5. Disconnect connector P106 from the controller board. Check the
resistance of connector P106/PLAT M. (Refer to the Main Wire
Harness Test Tables in Chapter 3.) Replace the platen open
motor if it fails the resistance test.
6. Plug in the printer and power it on. Run a print test. If the problem
reappears, the controller board or microcode is suspect. Do the
following:
7. Save the printer configuration values. (Refer to the User's
Manual .)
8. Clear NVRAM (page 237).
9. Download and install the latest code from IBM First (page 231).
10. Power on the printer in download mode and load flash memory
(page 238).
a. If you encounter loading problems, go to the appropriate error
code for resolution.
b. If you encounter the failure or message that brought you to
this procedure, replace the controller board (page 319). After
replacing the controller board, DO NOT make the printer
READY, but proceed immediately to the next step.
11. Download and install the latest code from IBM First (page 231).
Display Messages
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