IBM 6400 Operator's Manual
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IBM 6400 Operator's Manual

Line matrix printer
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See also: Owner's Manual , Maintenance Manual
Form Number S246–0115–02
Copyright IBM Corp., 1995, 1996, 1997

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  • Page 1 Form Number S246–0115–02 Copyright IBM Corp., 1995, 1996, 1997...
  • Page 3 S246–0115–02...
  • Page 4 PO BOX 1900 BOULDER, CO 80301-9191 When you send information to IBM, you grant a nonexclusive right to use or distribute the information in any way IBM believes appropriate without incurring any obligation to you. Copyright International Business Machines Corporation 1995, 1996, 1997.
  • Page 5 This guide describes basic operating procedures for the IBM 6400 printer. Cabinet Models This guide has been designed to meet the needs of all users, from beginners to those experienced with these printers. The Operator’s Guide is divided into three sections: Basic Operating Procedures —...
  • Page 6 Danger, Caution, and Warning notices are numbered. These numbers enable you to find translated versions of these notices in the IBM 6400 Line Matrix Printer Safety Notices booklet. A Danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people.

  • Page 7: Table Of Contents

    Powering On the Printer ..........Using the Operator Panel .
  • Page 8 References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM licensed product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used.
  • Page 9 Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 10 IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards. Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG vom 9.Nov.92 das EG–Konformitätszeichen zu furhren.
  • Page 11 Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer Genehmigung des Bundesminesters für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen Störungen zu erwarten sind. (Auszug aus dem EMVG vom 9.Nov.92, Para.3, Abs.4) Hinweis: Dieses Genehmigungsverfahren ist von der Deutschen Bundespost noch nicht veröffentlict worden.

  • Page 12: Trademarks And Service Marks

    Remember, however, that this product operates under conditions of high electrical potentials and heat generation, both of which are functionally necessary. Trademarks and Service Marks IBM is a trademark of the IBM Corporation in the United States or other countries or both. viii...
  • Page 13 CAUTION <1> Before powering on the printer, make sure it is plugged into the appropriate power source. Refer to the “Select a Site” section in Chapter 2 of the Setup Guide for information on proper power sources. CAUTION <2> Disconnect the AC power cord before cleaning the printer.
  • Page 14 VAROITUS Ennen virran kytkemistä kirjoittimeen on varmistettava, että kirjoitin on liitetty sopivaan virtalähteeseen. Asennusoppaan (Setup Guide) luvussa 2, kohdassa Asennuspaikan valinta (Select a Site), on tietoja virtalähteen valinnasta. VAARA Irrota vaihtovirtajohto ennen kirjoittimen puhdistusta. ATENÇÃO Antes de ligar a impressora, certifique-se que esta está...
  • Page 15 VARNING Innan du kopplar på strömmen till skrivaren ska du kontrollera att den är ansluten till rätt strömförsörjning. I avsnittet Val av uppställningsplats (Select a Site) i kapitel 2 av Installationsanvisningar (Setup Guide) finns information om rätt strömförsörjning. FARA Koppla loss nätkabeln innan du rengör skrivaren. OBS! Kontroller at skriveren er tilknyttet riktig strømkilde før du slår den på.
  • Page 17 Powering On the Printer Using the Operator Panel Changing the Paper Exit Location (Pedestal Models Only) Loading Paper Reloading Paper Unloading Paper Setting Top-of-Form Replacing the Ribbon Canceling a Print Job Operator’s Guide...
  • Page 18 Cabinet Models Before powering on the printer, make sure it is plugged into the appropriate power source. Refer to the “Select a Site” section in Chapter 2 of the Setup Guide for information on proper power sources. Push the On ( ) side of the switch to power on the printer.
  • Page 19 Power When you power on the printer, the Ready Power indicator lights and the printer executes a power-on self-test. When READY the test successfully completes, the printer goes either to READY or NOT READY state, depending on the menu selection. In the READY state, the READY indicator lights and the message “READY”...
  • Page 20 Use the operator panel to perform routine operations such as: Placing the printer in the READY or NOT READY state Setting paper position Clearing fault conditions Configuring the printer Running printer self-tests The printer operating states, status indicators, and operator panel keys are described on the following pages.
  • Page 21 Operating States The printer operates in one of the following four states: READY (on-line) — In READY state, the printer can receive and print data sent from the host. Pressing the Start key places the printer in READY state. NOT READY (off-line) — In NOT READY state, you may perform operator functions such as loading paper and setting top-of-form.
  • Page 22 Message Display Function Displays operating states, menu options, and fault messages. READY Status Indicators The operator panel status indicators provide information about existing printer operation, as follows: Power — Lit when the printer is Power powered on. Ready Ready — Lit when the printer is in Processing READY state, no errors are pending, and the printer is ready to process...
  • Page 23 Menu This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 15.) Places the printer in program state and displays the first-level operator menu (PRINTER CONTROL). Menu To view the menus without changing settings, press Menu from NOT READY state.

  • Page 24: Printer Configuration

    Printer Configuration This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 15.) In NOT READY state, generates a printed record of the current configuration parameters. Printer Con- After pressing Stop, press Printer figuration Configuration When the display...
  • Page 25 Scroll This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 15.) In program state, scrolls forward through the options in the existing level of the operator menu. Scroll Scroll This key operates only in NOT READY state.
  • Page 26 Enter This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 15.) In program state, moves to a lower level in the menu structure. In the “unlocked” program state, Enter selects a configuration option value.
  • Page 27 Advancing and retracting the paper with these keys changes the printer TOF accordingly. Micro This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 15.) In NOT READY state, micro-steps the paper upward in 1/72 inch Micro increments.

  • Page 28: Line Feed

    Line Feed This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 15.) In NOT READY state, press to move the paper up one line, as defined by the existing active line spacing.
  • Page 29 original print position, and puts the printer in NOT READY state. Operator’s Guide...

  • Page 30: Form Feed

    Form Feed This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 15.) In NOT READY state, press and release to move paper to the top-of-form on the next page. If there is any data in the buffer, it Form will print first, then the paper will...
  • Page 31 Start Moves the printer from NOT READY state to READY state, enabled for printing. In program state, exits the menus and places the printer in READY state. After pressing View or Eject to move Start the print position to the tractor area, moves the paper back to its original print position, and places the printer in READY state.

  • Page 32: Canceling A Print Job

    Cancel Use the Cancel key carefully to avoid canceling a job accidentally. Stops printer tests in progress. Cancels a print job. Operation depends on the printer interface. Coax Interface (non–SCS mode)*: In the NOT READY state, the Cancel key is not effective and the 009 Invalid Key is displayed.

  • Page 33: Standard Mode

    Eject/Restore (Standard Mode) Standard mode is the only eject/restore mode available on Cabinet Models. For Pedestal Models this mode can be selected from the menu, and should be selected when using the rear exit. In Standard Mode, this key moves the Eject/ paper forward to facilitate tearing off the Restore...
  • Page 34 Eject/Restore (Top Exit Tear Mode) Top Exit Tear Mode is selectable only on pedestal models. It is designed to be used in conjunction with the Top Exit Paper Path. This mode facilitates tearing off forms and adjusting the printer to print on the next available form.
  • Page 35 (Pedestal Models Only) Pedestal model printers feature an adjustment that allows you to select whether the paper exits from the rear or from the top of the printer. Normally, you should select the top exit only when you will be using the forms soon after printing, as forms will not stack when in this mode.
  • Page 36 Tighten the two hinge adjustment Quick Access thumbscrews. Place the paper guide in its lower Rear Exit position. Load paper (page 22), feeding the paper out the rear paper exit. Operator’s Guide...
  • Page 37 Setting Top Paper Exit Use this procedure to change the pedestal printer from rear exit to top exit. Press Stop to place the printer in NOT READY state. If there is paper in the printer, unload the paper (page 37), then continue with step 3 of this procedure.
  • Page 38 This procedure shows you how to load paper. Use this procedure to load paper into an empty printer, change the paper supply to a different size, or load paper after clearing a paper jam. To reload the paper after an “END OF FORMS”...
  • Page 39 Slide the two paper supports sideways and position them toward the center of the area between the tractors. On cabinet models: Open the cabinet front door. EDGE Place the paper supply inside the PAPER printer, on the floor of the cabinet. Align the paper supply with the front label on the floor of the printer.
  • Page 40 Feed the paper up through the paper Cabinet Models slot. On Pedestal models, make sure the paper is inserted between the two wire guides. Hold the paper in place with one hand (to prevent it from slipping down through the paper slot) and pull it through from above with your other hand.
  • Page 41 Pull the paper above and Tractor Door behind the ribbon mask. (Refer to the ribbon path diagram on the shuttle cover.) Paper Load the paper on the left tractor and close the tractor door. You should not normally need to adjust the position of the left tractor.
  • Page 42 Move the two paper supports as necessary to support the paper through the tractor area. The placement of the paper supports will help the movement of the paper and reduce the possibility of paper jams. Unlock the right tractor. Load the paper on the tractor and close the tractor door.
  • Page 43 Lower the forms thickness lever. Thin Paper Set it to match the paper thickness (refer to the note on the Medium Paper shuttle cover). Thick Paper Do not set the forms thickness lever too tightly; excessive friction can cause paper jams, ribbon jams with potential for ribbon damage, smeared ink, or NOTE: wavy print.
  • Page 44 Do one of the following: If there is data in the buffer, such as after a paper jam, go to page 39 to set the top-of-form. If there is no data in the buffer, continue with step 16 of this procedure.
  • Page 45 Use this procedure when you run out of paper during a print job. The following steps allow you to reload paper without having to reset the top-of-form. The last sheet of the old paper supply is used to line up the first sheet of the new paper supply.
  • Page 46 Locate the paper slot and feed the paper up through the slot. It may be easier to feed one corner of the new paper up through the slot first. When this corner can be grasped from the top, rotate the paper back to the normal position.
  • Page 47 Pull the new paper above and Existing behind the ribbon mask, but in Paper New Paper front of the existing paper. (The ribbon mask location is shown on the ribbon path diagram.) If necessary, gently press the existing paper back. Align the top edge of the new paper with the top perforation of the existing paper.
  • Page 48 Lower the forms thickness lever. Set it to match the paper thickness. Thin Paper (The A–B–C scale corresponds Medium Paper approximately to 1–, 3–, and 6–part paper thickness. Adjust until you Thick Paper have the desired print quality.) Do not set the forms thickness lever too tightly;...
  • Page 49 Open both tractor doors. Cabinet Model Remove the paper from the tractors. Allow the paper to fall into the paper supply area. Feed the paper up through the paper slot inside the cabinet. Hold the paper to prevent it Paper Slot from slipping down through the paper slot.
  • Page 50 Pull the paper above and behind the ribbon mask. (The ribbon Tractor Door mask location is shown on the ribbon path diagram.) Paper Load the paper on the left tractor and close the tractor door. Normally, you should not need to adjust the position of the left tractor.
  • Page 51 Move the paper supports as necessary to support the paper through the tractor area. Paper Support Unlock the right tractor. Load the paper onto the sprockets and close the tractor door. If necessary, slide the right tractor to remove paper slack or to adjust for various paper widths.
  • Page 52 On cabinet models: Make sure the paper is aligned with the label in the output area (inside the cabinet). Close the front door. Align the top of the first print line with the TOF indicator on the tractor by rotating the vertical position knob.
  • Page 53 Press Stop to place the printer in NOT READY state, and open the printer cover. Perforation Tear off the paper at the perforation, if necessary. Allow the paper to fall to the back of the printer and into the paper stacking area. Raise the forms thickness lever as far as it will go.
  • Page 54 If you are not careful, labels can detach and adhere to the printer within the paper path, where only an IBM service representative can remove them. Pedestal Models On cabinet models: Remove the paper supply from the cabinet floor.
  • Page 55 The top-of-form setting determines where the first line of print appears on a page. Follow this procedure to set the top-of-form. If the printer is in READY state, press Stop to place the printer in NOT READY state. Open the printer cover. Raise the forms thickness lever as far as it will go.
  • Page 56 Lower the forms thickness lever. Set Thin Paper it to match the paper thickness (refer to the note on the shuttle cover). Medium Paper Thick Paper Do not set the forms thickness lever too tightly; excessive friction can cause paper jams, ribbon jams with potential for ribbon damage, smeared ink, or wavy print.
  • Page 57 Close the printer cover. Press Start to place the printer in READY state. On cabinet models: When printing, open the cabinet back door and ensure that the paper folds the same way in the stacking area as it does in the supply area, then close the cabinet back door.
  • Page 58 Setup Guide. When replacing ribbons, use only the ribbons listed below: IBM General Purpose Ribbon, 60yd, P/N 1040990 IBM General Purpose Ribbon, 100 yd, P/N 1040995 IBM High Contrast Ribbon, 60 yd, P/N 1040993 IBM High Contrast Ribbon, 100 yd,...
  • Page 59 Press any key to silence the alarm. (Take care when pressing the Form Feed key as the top–of–form setting will be lost.) Press in on the hub latches and lift the ribbon spools off the hubs. Lift the ribbon out of the ribbon path.
  • Page 60 Place the empty spool on the left hub. Press down on the Hammer Bank spool until the hub latch Cover Latch snaps into place. Hand-turn the right spool to ensure that Ribbon the ribbon tracks correctly in Mask the path and ribbon guides. Lower the forms thickness lever.
  • Page 61 The procedure to cancel a print job depends on the printer interface. See your system administrator for additional information. The Cancel key is not active during View and Eject/Restore operations. To cancel a print job, choose one of the following steps: For printers using a coax interface, in non-SCS mode *: The Cancel key is not effective.
  • Page 62 For printers using a twinax interface *: The Cancel key is effective in READY or NOT READY state. Press Cancel to clear the printer buffer. This sends a cancel status message to the host, which clears the print job. (When pressed, “059 CANCEL PRINT ACTIVE”...
  • Page 63 Operator’s Guide...

  • Page 64: Parameters And Configurations 49

    Parameters and Configurations 49 Saving Configurations Recalling Configurations Deleting Configurations The Power-On Configuration Protecting Custom Sets Printing Configurations Operator Print Tests Operator’s Guide...
  • Page 65 Printer parameters are settings such as lines per inch (lpi), characters per inch (cpi), typeface, etc. A configuration is a group of parameters. For example: 8 lpi 10 cpi Data processing typeface, etc. Changing Parameters READY You can change a parameter by pressing keys on the operator panel or by sending a control code from the host computer.
  • Page 66 Control Codes Control codes override parameters that were changed with the operator panel. For example, if you set line spacing to 6 lpi with the operator panel and application software later changed this to 8 lpi with a control code, the 8 lpi would be the new, active parameter.
  • Page 67 You can save your unique custom sets by following these procedures. Custom sets are stored in Non–Volatile Random Access Memory (NVRAM) for permanent storage and will not be lost if you power off the printer. Press Stop to place the printer in the NOT READY NOT READY state.
  • Page 68 Press Enter to access the save options. SAVE CURRENT VALUES CUSTOM SET 1* Press Scroll repeatedly until the SAVE CURRENT VALUES custom set you want to save displays. CUSTOM SET 2 Do not power off the printer while save is in progress because you might lose your configuration.
  • Page 69 You can recall any of the custom sets you previously stored, or the factory default configuration. (See page 51 to save configurations.) The following example loads Custom Set 1. Press Stop to place the printer in the NOT READY NOT READY state. Press Scroll + Scroll at the same...
  • Page 70 Press Scroll repeatedly until the RECALL CUSTOM SET custom set you want to load displays. CUSTOM SET 1 Press Enter. This selects the displayed LOADING SAVED CONFIGURATION custom set. RECALL CUSTOM SET CUSTOM SET 1* Press Scroll + Scroll at the same OPERATOR MENU time to lock the program state.
  • Page 71 You can delete any of your custom sets. Factory default, the factory-preset configuration, cannot be deleted. The following example deletes Custom Set 3. Press Stop to place the printer in the NOT READY NOT READY state. Press Scroll + Scroll at the same OPERATOR MENU time to unlock the program state.
  • Page 72 Press Scroll repeatedly until the DELETE CUSTOM SET custom set you want to delete displays. Press Enter. This deletes the custom DELETING CONFIGURATION set. DELETE CUSTOM SET Press Scroll + Scroll at the same OPERATOR MENU time to lock the program state. LOCKED DELETE CUSTOM SET Press Start to return the printer to the...
  • Page 73 When you power on the printer for the first time, it loads the factory default configuration. If you save a custom set, such as Custom Set 4, and turn the printer off, then back on, the printer will load the designated power-on configuration, not the last saved custom set.
  • Page 74 Press Scroll repeatedly until you CONFIGURATION MANAGEMENT reach the CHANGE POWER ON SET CHANGE POWER ON SET parameter. Press Enter to access the power-on CHANGE POWER ON SET options. FACTORY DEFAULT Press Scroll until you reach the CHANGE POWER ON SET custom set you want to save as the CUSTOM SET 4 power-on set.

  • Page 75: Protecting Custom Sets

    When the Protect Custom Sets parameter is enabled, you will not be able to overwrite or delete an existing custom set. Press Stop to place the printer in the NOT READY NOT READY state. Press Scroll + Scroll at the same OPERATOR MENU time to unlock the program state.
  • Page 76 Press Scroll (this toggles between PROTECT CUSTOM SETS DISABLE and ENABLE). ENABLE Press Enter to select ENABLE. An PROTECT CUSTOM SETS asterisk (*) appears next to the word ENABLE* ENABLE. Press Scroll + Scroll at the same OPERATOR MENU time to lock the program state. LOCKED PROTECT CUSTOM SETS ENABLE*...
  • Page 77 You can press the Printer Configuration key to obtain a printout of the current configuration. (Save this printout as it is useful information for your IBM Service Representative.) Press Stop to place the printer in the NOT READY NOT READY state.
  • Page 78 Press Enter to access the print options. PRINT CUSTOM SET VALUES Press Scroll repeatedly until you CURRENT CUSTOM SET* reach the custom set you want to print. PRINT CUSTOM SET VALUES CUSTOM SET 6 To print all of the custom sets, press Scroll until ALL CUSTOM SETS is PRINT CUSTOM SET VALUES...

  • Page 79: Operator Print Tests

    This procedure describes how to run the operator print tests. Although you may run these tests at any time, to obtain predictable results, all tests should be run while no data is in the print buffer. The following tests may be run: Printer Demonstration, Print Error Log, Ripple Print, All E’s, All H’s, All E’s &...
  • Page 80 Press Enter. The test runs. To halt the OPERATOR PRINT TESTS test, press Enter again. PRINT ERROR LOG* Additional tests can be run by returning to step 6. Press Stop to place the printer in NOT READY NOT READY state. READY Press Start to place the printer in READY state.
  • Page 81 Operator’s Guide...

  • Page 82: Clearing Paper Jams

    Clearing Paper Jams Cleaning the Printer Solving Printer Problems Fault Messages Operator’s Guide...
  • Page 83 If you are not careful, labels may detach and adhere to the printer within the paper path, where only an IBM service representative can remove them. Open the printer cover. Raise the forms thickness lever as far as it will go.
  • Page 84 Check that the ribbon mask has not been deformed in such a way as to block the paper path. (If the ribbon mask is damaged or bent, contact an IBM service representative.) Tractor Check the narrow paper path between the face of the platen and the ribbon mask for pieces of torn paper and ribbon lint.
  • Page 85 Press Stop to clear the fault message from the message display. Set the top-of-form (page 39). Close the printer cover. Press Start. On cabinet models: Open the cabinet back door. Ensure that the paper folds the same way in the stacking area as it does in the supply area.
  • Page 86 Periodic cleaning ensures efficient operation and clear print quality. Cabinet Models <2> Disconnect the power source before cleaning the printer. Cleaning the Outside of the Printer Clean the outside of the printer with a soft, lint-free cloth and mild detergent. (Dishwashing liquid works well.) Do not use abrasive powders or chemical solvents.
  • Page 87 Cleaning Inside the Printer <2> Disconnect the power source before cleaning the printer. Over time, it is normal for particles of paper and ink to accumulate inside the printer. Paper dust and ink build-up must be removed periodically to avoid degraded print quality.
  • Page 88 Cabinet Models <2> To avoid damage to the printer, be extremely careful when vacuuming and dusting around the hammer bank and surrounding areas. Left Splined Tractor Shaft Using a soft-bristled, non-metallic Right brush, remove dust particles from Tractor the paper path, ribbon guides, and ribbon path.
  • Page 89 On cabinet models: Brush and vacuum inside the lower cabinet. Wipe the lower cabinet interior with a clean, lint-free cloth damp (not wet) with water and mild detergent. Dry the lower cabinet interior with a dry, clean, lint-free cloth. On pedestal and cabinet models: Reinstall the ribbon (page 43), Interior of load the paper (page 22), and set...
  • Page 90 Corrective Action. If more than one corrective action task is listed, test the printer after each task. If the problem persists, contact an IBM service representative. Problem Corrective Action Poor print quality: Adjust the forms thickness lever setting.
  • Page 91 Adjust the paper tension horizontally by moving the right tractor. (Print quality can be affected if it is too loose or too tight.) Clear the paper path of any obstructions. If problems persist, contact an IBM Service Representative. Horizontally or vertically misaligned character...
  • Page 92 You can correct most faults by performing a simple procedure, such as clearing a paper jam or reloading paper. For more serious faults, however, call an IBM service representative. Fault Ranking The message display shows only one error at a time.
  • Page 93 15 seconds, then power on the printer. Run your print job again. If the fault message reappears, turn off power to the printer, then call your IBM service representative. Otherwise, no further attention is required. The following pages list each printer status message and fault message.
  • Page 94 001 End of Forms 001 END OF FORMS Printer is out of paper. Load paper LOAD FORMS according to instructions on page 22. 002 Forms Jammed 002 FORMS JAMMED No paper motion. Clear paper jam CLEAR JAM AND RELOAD FORMS according to instructions on page 67, then reload paper.
  • Page 95 008 Hold Print Timeout 008 HOLD PRINT TIMEOUT Printer was off–line more than 10 PRESS START minutes and the “Intervention Required” parameter is set to “Send to Host”. Press Start to put printer in READY state. 009 Invalid Key Press 009 INVALID KEY PRESS Appears briefly if an inactive key is pressed in current print mode.
  • Page 96 014 Invalid Activate 014 INVALID ACTIVATE Printer detects twinax protocol communication errors. The printer reports the error. 015 Communication Check 015 COMMUNICATION CHECK Line not active. (Twinax interface) Check CHECK CABLE cable connection. 016 Invalid Command 016 INVALID COMMAND Printer detects twinax protocol communication errors.
  • Page 97 029 8344 Diagnostic Test Failed 029 8344 DIAGNOSTIC TEST FAILED Link–level code detects hardware failure. Contact your IBM service representative. 031 End of Forms Timeout 031 END OF FORMS TIMEOUT A timeout message is sent to the host if...
  • Page 98 Custom set is write–protected. Delete DELETE EXISTING SET FIRST existing set, then save new set. (Refer to the Setup Guide.) 044 EC Firmware/Hardware Error 044 EC FIRMWARE/HARDWARE ERROR Fatal firmware error on the controller board. Contact your IBM service representative. Operator’s Guide...
  • Page 99 Contact your IBM service representative. 056 Hammer Coil Open 056 HAMMER COIL OPEN Electrical malfunction of one or more hammer coils. Contact your IBM service representative. 057 Close Platen 057 CLOSE PLATEN Forms thickness lever is raised to the open position.
  • Page 100 No action necessary. 080 Power Supply Hot 080 POWER SUPPLY HOT Circuits are overheating on the power supply board. Contact your IBM service representative. 082 Power Supply 8.5V Failed 082 POWER SUPPLY 8.5V FAILED Internal power failure. Contact your IBM service representative.
  • Page 101 084 Power Supply 48V Failed 084 POWER SUPPLY 48V FAILED Internal power failure. Contact an IBM service representative. 085 Controller Voltage 085 CONTROLLER VOLTAGE 085 CONTROLLER VOLTAGE Controller voltage failure. Contact your IBM service representative. 086 Controller 15V 086 CONTROLLER 15V Controller voltage failure.
  • Page 102 Contact your IBM service representative. 092 Ribbon Driver Circuit 092 RIBBON DRIVER CIRCUIT Controller board does not detect ribbon drive motor. Contact your IBM service representative. 101 Upper Driver Short 101 UPPER DRIVER SHORT Hammer driver circuits on the controller board shorted to ground.
  • Page 103 107 HAMMER COIL HOT One or more hammer coils are overheating. Stop printing and allow the printer to cool for five minutes. If the fault reoccurs, contact an IBM service representative. 110 Stack Overflow 110 STACK OVERFLOW Fatal firmware error on the controller SEE USER’S GUIDE...
  • Page 104 115 Illegal Instruction Access 115 ILLEGAL INSTRUCTION ACCESS Fatal firmware error on the controller SEE USER’S GUIDE board. Contact your IBM service representative. 116 Illegal External Bus Access 116 ILLEGAL EXTERNAL BUS ACCESS Fatal firmware error on the controller SEE USER’S GUIDE board.
  • Page 105 118 Undefined Interrupt 118 UNDEFINED INTERRUPT Fatal firmware error on the controller SEE USER’S GUIDE board. Contact your IBM service representative. 119 TCB Corrupted 119 TCB CORRUPTED Fatal firmware error on the controller SEE USER’S GUIDE board. Contact your IBM service representative.
  • Page 106 124 Paper FIFO Overflow 124 PAPER FIFO OVERFLOW Fatal firmware error on the controller SEE USER’S GUIDE board. Contact your IBM service representative. 125 Paper FIFO Underflow 125 PAPER FIFO UNDERFLOW Fatal firmware error on the controller SEE USER’S GUIDE board.
  • Page 107 130 Paper Feed Partly Energized 130 PAPER FEED PARTLY ENERGIZED Fatal firmware error on the controller SEE USER’S GUIDE board. Contact your IBM service representative. 131 Paper Feed Interrupt 131 PAPER FEED INTERRUPT Fatal firmware error on the controller SEE USER’S GUIDE board.
  • Page 108 136 Platen Invalid Parameter 136 PLATEN INVALID PARAMETER Fatal firmware error on the controller SEE USER’S GUIDE board. Contact your IBM service representative. 137 Shuttle Invalid Command 137 SHUTTLE INVALID COMMAND Fatal firmware error on the controller SEE USER’S GUIDE board.
  • Page 109 No action necessary. Hammer Coil Bad HAMMER COIL BAD #, #, #, # Malfunction of one or more hammer coils. Bad coils are indicated. Contact your IBM service representative. Not Ready NOT READY Printer state message: printer is offline, not in communication with host.
  • Page 110 P17 Security Violation P17 SECURITY VIOLATION Security code of PAL on controller board does not match firmware code. Contact your IBM service representative. Please Wait... Reset In Progress PLEASE WAIT... Printer reset in progress. No action RESET IN PROGRESS necessary.
  • Page 111 Ribbon Ink Out, Change Ribbon RIBBON INK OUT RibbonMinder has determined that the CHANGE RIBBON ribbon is out of ink. Change the ribbon and verify that ribbon life is reset to 100%. Service Menu <first service test> SERVICE MENU Non–error status message. No action <first service test>...
  • Page 113 Copyright IBM Corp., 1995, 1996, 1997 S246–0115–02...

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