Ethernet Troubleshooting Tips; Ethernet Interface Assembly - IBM Infoprint 6500-v05 Maintenance Manual

Appendix B

Ethernet Interface Assembly

Ethernet Interface Assembly
The ethernet LAN option is a 10/100Base-T network interface card (NIC) that can be installed at the factory or ordered as a
field kit. The NIC plugs directly into a PCI slot on the PSA3 controller board. This NIC does not have LEDs or DIP switches.
(See Figure 49 on page 423.)
NOTE: To remove and install the ethernet interface, see page 329. To convert the printer from an ethernet back to a parallel
interface, remove the NIC from its I/O slot and re-install the cover plate in the cutout of the rear wall of the card cage.

Ethernet Troubleshooting Tips

Tip 1: Infoprint 6500 IPDS Communication Failure
Problem: the customer can "ping" the printer but cannot print to it from an IPDS host, or under certain conditions IPDS is
disabled even though the customer can "ping" the printer.
Due to enhancements in the latest microcode update, the ethernet card may need to be reset. Do the following:
1. Power on the printer.
2. Telnet into the printer.
3. Type the following: list pserver and press the ENTER key.
a. A bad printer says d4prn for port 5001.
b. A good printer says dipdsprn for port 5001.
4. Type list dest and press the Enter key.
a. A bad printer has "-" next to d4prn.
b. A good printer has prn next to dipdsprn.
5. For a bad printer, type store pserver from default and press the ENTER key.
6. Type reset and press the ENTER key. The printer should drop the telnet connection.
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