IBM Infoprint 6500-v05 Maintenance Manual page 167

Operator Panel Message
P69 ERROR:
EC STOPPED AT STATE XXXX
Table 3. Message List
Explanation
Where XXXX is a number from
0000 to 0010. The Engine
Controller hung at a process
indicated by XXXX. (Refer to "The
Power On Sequence" in Chapter
2 for descriptions of the different
states.)
If the state is 0000, replace the
controller board. Record the
message and return it with the
defective board. After replacing
the controller board, DO NOT
make the printer READY, but
immediately download the latest
code from IBM First (page 231),
then power up in download mode
and load the flash memory (page
238).
Corrective Action
1. Power off and unplug the printer. Remove the flash memory
SIMM. Inspect the memory socket on the controller board. If any
socket pins are bent or damaged, replace the controller board
(page 319). After replacing the controller board, DO NOT make
the printer READY—proceed to the next step
2. Download the latest code from IBM First (page 231).
3. Plug in the printer and power it on in download mode and load
flash memory (page 238).
4. Install the flash memory SIMM, making sure is it fully and
correctly seated. Power on the printer. Load the flash memory. If
the message appears, replace the flash memory with blank flash
containing boot code.
5. Plug in the printer and power it on. Load the flash memory. If the
message appears, the controller board or microcode is suspect.
Do the following:
6. Save the printer configuration values. (Refer to the User's
Manual .)
7. Clear NVRAM (page 237).
8. Download and install the latest code from IBM First (page 231).
9. Power on the printer in download mode and load flash memory
(page 238).
a. If you encounter loading problems, go to the appropriate error
code for resolution.
b. If you encounter the failure or message that brought you to
this procedure, replace the controller board if it was not
previously replaced (page 319). After replacing the controller
board, DO NOT make the printer READY, but proceed
immediately to the next step.
10. Download and install the latest code from IBM First (page 231).
Display Messages
167