IBM 6400 - Model 008 B/W Line-matrix Printer Operator's Manual
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IBM 6400 - Model 008 B/W Line-matrix Printer Operator's Manual

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6400 Line Matrix Printers
Operator's Guide
Cabinet and Pedestal Models
Form Number S544–5641–00
©Copyright IBM Corp., 1998

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Summary of Contents for IBM 6400 - Model 008 B/W Line-matrix Printer

  • Page 1 6400 Line Matrix Printers Operator's Guide Cabinet and Pedestal Models Form Number S544–5641–00 ©Copyright IBM Corp., 1998...

  • Page 3: Line Matrix Printers

    S544–5641–00 6400 Line Matrix Printers Operator's Guide Cabinet and Pedestal Models...
  • Page 4 DEPARTMENT H7FE BUILDING 003G PO BOX 1900 BOULDER, CO 80301-9191 When you send information to IBM, you grant a nonexclusive right to use or distribute the information in any way IBM believes appropriate without incurring any obligation to you. Copyright International Business Machines Corporation 1998.

  • Page 5: Basic Operating Procedures

    About this Operator's Guide Cabinet Model This guide describes basic operating procedures for the IBM 6400 printer. This guide has been designed to meet the needs of all users, from beginners to those experienced with these printers. This document is divided into three sections: Basic Operating Procedures —...
  • Page 6 Danger and caution notices are numbered. These numbers correspond to the translated versions of the notices in the IBM 6400 Line Matrix Printer Safety Information booklet. A Danger notice calls attention to a DANGER: situation that is potentially lethal or extremely hazardous to people.

  • Page 7: Table Of Contents

    Table of Contents BASIC OPERATING PROCEDURES Powering On the Printer ..........Using the Operator Panel .
  • Page 8 Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM licensed product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be...

  • Page 9: Communication Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 10 IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards. Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG vom 9.Nov.92 das EG–Konformitätszeichen zu furhren.
  • Page 11 communication notices Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer Genehmigung des Bundesminesters für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen Störungen zu erwarten sind.

  • Page 12: Electrical Safety

    Remember, however, that this product operates under conditions of high electrical potentials and heat generation, both of which are functionally necessary. Trademarks and Service Marks IBM is a trademark of the IBM Corporation in the United States or other countries or both. viii Operator’ s Guide...

  • Page 13: Safety Notices

    Safety Notices DANGER: <1> Before powering on the printer ensure the printer is plugged into an appropriate power source. Refer to Chapter 2 of the Setup Guide for information on proper sources. DANGER: <2> Switch off printer power and unplug the printer power cord before cleaning the printer.
  • Page 14 Operator’ s Guide...
  • Page 15 BASIC OPERATING PROCEDURES Powering On the Printer Using the Operator Panel Power Paper Stacker Option 18 Changing the Paper Exit Location (Pedestal Models Only) Loading Paper Reloading Paper Unloading Paper Unloading the Power Stacker 43 Setting Top-of-Form Replacing the Ribbon Canceling a Print Job Operator’...

  • Page 16: Powering On The Printer

    Powering On the Printer DANGER: <1> Before powering on the printer ensure the printer is plugged into an appropriate power source. Refer to Chapter 2 of the Setup Guide for information on proper sources. Push the On ( | ) side of the switch Cabinet Models to power on the printer.
  • Page 17 powering on the printer Power When you power on the printer, the Ready Power indicator lights and the printer executes a power-on self-test. When READY the test successfully completes, the printer goes either to READY or NOT READY state, depending on the menu selection.

  • Page 18: Using The Operator Panel

    Using the Operator Panel Use the operator panel to perform routine operations such as: Placing the printer in the READY or NOT READY state Setting paper position Clearing fault conditions Configuring the printer Running printer self-tests The printer operating states, status indicators, and operator panel keys are described on the following pages.
  • Page 19 using the operator panel Operating States The printer operates in one of the following four states: READY (online) — In the READY state, the printer can receive and print data sent from the host. Pressing the Start key places the printer in READY state.
  • Page 20 using the operator panel Message Display Displays operating states, menu options, and fault messages. READY Status Indicators The operator panel status indicators provide information about existing printer operation. Power — On when the printer is Power powered on. Ready Ready — On when the printer is in Processing READY state, no errors are pending, and the printer is ready to process...
  • Page 21 using the operator panel Menu This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 14.) Menu places the printer in PROGRAM state and displays the first-level operator menu (PRINTER CONTROL).

  • Page 22: Printer Configuration

    using the operator panel Printer Configuration This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 14.) In the NOT READY state, this key generates a printed record of the current configuration parameters.
  • Page 23 using the operator panel Scroll This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 14.) In PROGRAM state, this key scrolls forward through the options in the current level of the operator menu. Scroll Scroll ±...
  • Page 24 using the operator panel Enter This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 14.) In PROGRAM state, moves to a lower level in the menu structure. In the unlocked PROGRAM state, Enter selects a configuration option value.
  • Page 25 using the operator panel import nt Advancing and retracting the paper with these keys changes the printer top-of-form to the new position. Micro This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 14.) In NOT READY state, this key micro-steps the paper upward in...

  • Page 26: Line Feed

    using the operator panel Line Feed This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 14.) In NOT READY state, press to move the paper up one line, as defined by the existing active line spacing.

  • Page 27: Form Feed

    using the operator panel Form Feed This key operates only in NOT READY state. Press Stop to place the printer in the NOT READY state. (See page 14.) In NOT READY state, press and release to move paper to the top-of-form on the next page.
  • Page 28 using the operator panel Start Moves the printer from NOT READY state to READY state, enabled for printing. In PROGRAM state, exits the menus and places the printer in READY state. After pressing View or Eject to move Start the print position to the tractor area, moves the paper back to its original print position, and places the printer in READY state.
  • Page 29 using the operator panel Cancel important Use the Cancel key carefully to avoid canceling a job accidentally. Stops printer tests in progress. Cancels a print job. Operation depends on the printer interface. a Coax Interface (non–SCS mode)*: The Cancel key is not effective and the “009 INVALID KEY”...

  • Page 30: Standard Mode

    using the operator panel Eject/Restore (Standard Mode) Standard Mode is the only eject/restore mode available on cabinet models. For pedestal models this mode can be selected from the menu, and should be selected when using the rear paper exit. In Standard Mode, this key moves the Eject/ paper forward to facilitate tearing off the Restore...
  • Page 31 using the operator panel Eject/Restore (Top Exit Tear Mode) Top Exit Tear Mode is selectable only on pedestal models. It is designed to be used in conjunction with the Top Exit Paper Path. This mode facilitates tearing off forms and adjusting the printer to print on the next available form.

  • Page 32: Power Paper Stacker Option

    Power Paper Stacker Option The power paper stacker is available only on cabinet model printers and mechanically directs the paper from the printer to the paper stack. This section explains how to set up and use the optional power stacker. Power Paper Stacker Component Locations The following illustration provides...
  • Page 33 power paper stacker option Setting Up the Power Paper Stacker Power on the printer. Using the rear control panel, press ONLINE to take the printer to the NOT READY state. Press STACKER UP key and wait for the stacker to reach the top of its travel. Paper Advance Stacker Up Stacker Down...
  • Page 34 power paper stacker option Position the wire paper tent, if provided, in the base of the stacker with the alignment rods against the paper stacker rails. Rails Wire Paper Tent (Optional) Alignment Rod (2) Set the desired paper length (5 to 12 inch range).
  • Page 35 power paper stacker option Loading and Starting the Power Paper Stacker Follow steps 1 through 22 in the Loading Paper section (see page 26). Using the rear control panel, press the PAPER ADVANCE key and hand feed the paper until paper reaches the wire tent and there is an excess of 3 to 5 pages.

  • Page 36: Changing The Paper Exit Location (Pedestal Models Only)

    Changing the Paper Exit Location (Pedestal Models Only) On pedestal model printers you can select whether the paper exits from the rear or from the top of the printer. Normally, you should select the top exit only when you will be tearing the forms from the printer and using them soon after printing.
  • Page 37 Changing the Paper Exit Location Tighten the two hinge adjustment thumbscrews. Slide the paper guide slightly to the left Top Exit Rear Exit and raise it to its upper position for the top exit. Load paper (page 26), feeding the paper out the top paper exit.
  • Page 38 Changing the Paper Exit Location Setting Rear Paper Exit Press Stop to place the printer in NOT READY state. note If there is paper in the printer , unload the paper (page 41), then continue with step 2 of this procedure. Thumbscrew Open the printer cover.
  • Page 39 Changing the Paper Exit Location Tighten the two hinge adjustment thumbscrews. Top Exit Rear Exit Place the paper guide in its lower position. Load paper (page 26), feeding the paper out the rear paper exit. Operator’ s Guide...

  • Page 40: Loading Paper

    Loading Paper This procedure shows you how to load paper into an empty printer, change the paper supply to a different size, or load paper after clearing a paper jam. note To reload the paper after an “END OF FORMS” fault message, refer to page 33. Press Stop to place the printer in NOT READY state.
  • Page 41 loading paper Slide the two paper supports sideways and position them toward the center of the area between the tractors. On cabinet models: a Open the cabinet front door. b Place the paper supply inside the printer, on the floor of the cabinet. EDGE PAPER c Align the paper supply with the front...
  • Page 42 loading paper Feed the paper up through the paper Cabinet Models slot. On pedestal models: Make sure the paper is inserted between the two wire guides. Hold the paper in place with one hand (to prevent it from slipping down through the paper slot) and pull it through from above with your other hand.
  • Page 43 loading paper Pull the paper above and Tractor Door behind the ribbon mask. The ribbon mask location is shown Paper on the ribbon path diagram. Load the paper on the left tractor and close the tractor door. You should not normally need to adjust the position of the left tractor.
  • Page 44 loading paper Move the two paper supports as Paper Support necessary to support the paper through the tractor area. note The placement of the paper supports will help the movement of the paper and reduce the possibility of paper jams. Unlock the right tractor.
  • Page 45 loading paper Lower the forms thickness lever. Thin Paper Set it to match the paper thickness. Refer to the note on Medium Paper the shuttle cover. Thick Paper note Do not set the forms thickness lever too tightly; excessive friction can cause paper jams, ribbon jams with potential for ribbon damage, smeared ink, or wavy print.
  • Page 46 loading paper Do one of the following: a If there is data in the printer buffer, such as after a paper jam, go to page 45 to set the top-of-form. b If there is no data in the buffer, continue with step 24 of this procedure.

  • Page 47: Reloading Paper

    Reloading Paper Use this procedure when you run out of paper during a print job. The following steps allow you to reload paper without having to reset the top-of-form. The last sheet of the old paper supply is used to line up the first sheet of the new paper supply.
  • Page 48 reloading paper Locate the paper slot and feed the paper up through the slot. note It may be easier to feed one corner of the new paper up through the slot first. When this corner can be grasped from the top, rotate the paper back to the normal position.
  • Page 49 reloading paper Pull the new paper above and Existing behind the ribbon mask, but in Paper New Paper front of the existing paper. The ribbon mask location is shown on the ribbon path diagram. If necessary, gently press the existing paper back. Align the top edge of the new paper with the top perforation of the existing paper.
  • Page 50 reloading paper Lower the forms thickness lever. Set it to match the paper thickness. Refer to the note on the shuttle Thin Paper cover. Medium Paper note Thick Paper Do not set the forms thickness lever too tightly; excessive friction can cause paper jams and ribbon jams with potential for ribbon damage, smeared ink, or wavy print.
  • Page 51 reloading paper Raise the forms thickness lever as far as it will go. Cabinet Model Remove the paper from the tractors. Allow the paper to fall into the paper supply area. Load a new box of paper in the input area. Feed the paper up through the paper slot inside the cabinet.
  • Page 52 reloading paper Pull the paper above and behind the ribbon mask. The ribbon Tractor Door mask location is shown on the ribbon path diagram. Paper Load the paper on the left tractor and close the tractor door. Normally, you should not need to adjust the position of the left tractor.
  • Page 53 reloading paper Move the paper supports as necessary to support the paper through the tractor area. Paper Support Unlock the right tractor. Load the paper onto the sprockets and close the tractor door. If necessary, slide the right tractor to remove paper slack or to adjust for various paper widths.
  • Page 54 reloading paper On cabinet models: Ensure the paper is aligned with the label in the output area (inside the cabinet). Close the cabinet front door. Align the top of the first print line with the top–of–form indicator on the tractor by rotating the vertical position knob.

  • Page 55: Unloading Paper

    Unloading Paper Press Stop to place the printer in NOT READY state, and open the printer cover. Perforation Tear off the paper at the perforation, if necessary, and allow the paper to fall to the back of the printer and into the paper stacking area.
  • Page 56 If you are not careful, labels can detach and adhere to the printer within the paper path, where only an IBM service representative can remove them. Pedestal Models On cabinet models: Remove the paper supply from the cabinet floor.

  • Page 57: Unloading The Power Stacker

    Unloading the Power Stacker Removing Paper from the Printer: Unload paper from the print mechanism. See page 41. Open the rear cabinet door. Using the rear control panel, press STACKER UP and wait for the stacker to reach the top of its travel. Remove the paper from the rear of the printer.
  • Page 58 unloading the power stacker Removing Paper from the Power Stacker Only: Open the rear cabinet door. Using the rear control panel, press ON LINE to place the printer in NOT READY state. Press STACKER UP and wait for the stacker to reach the top of its travel. Open the printer cover.

  • Page 59: Setting Top-Of-Form

    Setting Top of Form The top-of-form setting determines where the first line of print appears on a page. If the printer is in READY state, press Stop to place the printer in NOT READY state. Open the printer cover. Raise the forms thickness lever as far as it will go.

  • Page 60: Setting Top Of Form

    setting top of form Lower the forms thickness lever. Set Thin Paper it to match the paper thickness. Refer to the note on the shuttle Medium Paper cover. Thick Paper note Do not set the forms thickness lever too tightly; excessive friction can cause paper jams and ribbon jams with potential for ribbon damage, smeared ink, or wavy print.
  • Page 61 setting top of form Close the printer cover. Press Start to place the printer in READY state. On cabinet models: When printing, open the rear cabinet door and ensure that the paper folds the same way in the stacking area as it does in the supply area, then close the rear cabinet door.

  • Page 62: Replacing The Ribbon

    Setup Guide. When replacing ribbons, use only the ribbons listed below: IBM General Purpose Ribbon, 60yd, P/N 1040990 IBM General Purpose Ribbon, 100 yd, P/N 1040995 IBM High Contrast Ribbon, 60 yd, P/N 1040993 IBM High Contrast Ribbon, 100 yd,...
  • Page 63 replacing the ribbon c Press any key on the operator panel except Form Feed to silence the alarm. note Pressing any key on the operator panel will silence the alarm. Pressing the Form Feed key will silence the alarm and cause the paper to move.
  • Page 64 replacing the ribbon c Place the empty spool on the left hub. Press down on the Hammer spool until the hub latch Bank Cover snaps into place. Hand-turn Ribbon Hub Latch the left spool to ensure that Mask the ribbon tracks correctly in the path and ribbon guides.

  • Page 65: Canceling A Print Job

    Canceling a Print Job The procedure to cancel a print job depends on the printer interface. See your system administrator for additional information. note The Cancel key is not active during View and Eject/Restore operations. To cancel a print job, choose one of the following steps: For printers using a coax interface, in non-SCS mode*: The Cancel key is not...
  • Page 66 canceling a print job For printers using a twinax interface*: a The Cancel key is effective in READY or NOT READY state. b Press Cancel to clear the printer buffer. This sends a cancel status message to the host, which clears the print job.

  • Page 67: Configurations

    CONFIGURATIONS Parameters and Configurations 54 Saving Configurations Recalling Configurations Deleting Configurations The Power-On Configuration Protecting Custom Sets Printing Configurations Operator Print Tests Operator’ s Guide...

  • Page 68: Parameters And Configurations

    Parameters and Configurations Printer parameters are settings such as lines per inch (lpi), characters per inch (cpi), and typeface. A configuration is a group of parameters. For example: 8 lpi 10 cpi Data processing typeface, etc. Changing Parameters READY You can change a parameter by pressing keys on the operator panel or by sending a control code from the host computer.
  • Page 69 parameters and configurations Control Codes Control codes override parameters that were changed using the operator panel. For example, if you set line spacing to 6 lpi with the operator panel and application software later changed this to 8 lpi with a control code, the 8 lpi would be the new, active parameter.

  • Page 70: Saving Configurations

    Saving Configurations You can save custom sets by following these procedures. Custom sets are permanently stored and will not be lost if you power off the printer. Press Stop to place the printer in the NOT READY NOT READY state. + Scroll ±...
  • Page 71 saving configurations Press Enter to access the save options. SAVE CURRENT VALUES CUSTOM SET 1 Press Scroll repeatedly until the SAVE CURRENT VALUES custom set you want to save displays. CUSTOM SET 2 important Do not power off the printer while save is in progress because you might lose your configuration.

  • Page 72: Recalling Configurations

    Recalling Configurations You can recall any of the custom sets you previously stored, or the factory default configuration. See page 56 to save configurations. The following example loads Custom Set 1. Press Stop to place the printer in the NOT READY NOT READY state.
  • Page 73 recalling configurations Press Scroll repeatedly until the RECALL CUSTOM SET custom set you want to load displays. CUSTOM SET 1 Press Enter. This selects the displayed LOADING SAVED CONFIGURATION custom set. RECALL CUSTOM SET CUSTOM SET 1* + Scroll ± to lock the Press Scroll OPERATOR MENU PROGRAM state.

  • Page 74: Deleting Configurations

    Deleting Configurations You can delete any of your custom sets. Factory default, the factory-preset configuration, cannot be deleted. The following example deletes Custom Set 3. Press Stop to place the printer in the NOT READY NOT READY state. + Scroll ± to unlock the Press Scroll OPERATOR MENU PROGRAM state.
  • Page 75 deleting configurations Press Scroll repeatedly until the DELETE CUSTOM SET custom set you want to delete displays. Press Enter. This deletes the custom DELETING CONFIGURATION set. DELETE CUSTOM SET + Scroll ± to lock the Press Scroll OPERATOR MENU PROGRAM state. LOCKED DELETE CUSTOM SET Press Start to return the printer to the...

  • Page 76: The Power-On Configuration

    The Power On Configuration When you power on the printer for the first time, it loads the factory default configuration. If you save a custom set, such as Custom Set 4, and turn the printer off, then back on, the printer will load the designated power-on configuration, not the last saved custom set.
  • Page 77 the power on configuration Press Scroll repeatedly until you CONFIGURATION MANAGEMENT reach the CHANGE POWER ON SET CHANGE POWER ON SET parameter. Press Enter to access the power on CHANGE POWER ON SET options. FACTORY DEFAULT Press Scroll until you reach the CHANGE POWER ON SET custom set you want to save as the CUSTOM SET 4...

  • Page 78: Protecting Custom Sets

    Protecting Custom Sets When the Protect Custom Sets parameter is enabled, you will not be able to overwrite or delete an existing custom set. Press Stop to place the printer in the NOT READY NOT READY state. + Scroll ± to unlock the Press Scroll OPERATOR MENU PROGRAM state.
  • Page 79 protecting custom sets Press Scroll this toggles between PROTECT CUSTOM SETS DISABLE and ENABLE. ENABLE Press Enter to select ENABLE. An PROTECT CUSTOM SETS asterisk (*) appears next to the word ENABLE* ENABLE. + Scroll ± to lock the Press Scroll OPERATOR MENU PROGRAM state.

  • Page 80: Printing Configurations

    You can press the Printer Configuration key to obtain a printout of the current configuration. Save this printout. It is useful information for your IBM service representative. NOT READY Press Stop to place the printer in the NOT READY state.
  • Page 81 printing configurations Press Enter to access the print options. PRINT CUSTOM SET VALUES CURRENT CUSTOM SET* Press Scroll repeatedly until you PRINT CUSTOM SET VALUES reach the custom set you want to print. CUSTOM SET 6 note To print all of the custom sets, press Scroll until ALL CUST OM SETS is displayed.

  • Page 82: Operator Print Tests

    Operator Print Tests This procedure describes how to run the operator print tests. Although you may run these tests at any time, to obtain predictable results, all tests should be run while no data is in the print buffer. The following tests may be run: Printer Demonstration, Print Error Log, Ripple Print, All Es, All Hs, All Es &...
  • Page 83 operator print tests Press Enter. The test runs. To halt the OPERATOR PRINT TESTS test, press Enter again. PRINT ERROR LOG* Additional tests can be run by returning to step 6. + Scroll ± to lock the Press Scroll OPERATOR MENU PROGRAM state.
  • Page 84 Operator’ s Guide...

  • Page 85: Troubleshooting

    TROUBLESHOOTING Clearing Paper Jams Cleaning the Printer Solving Printer Problems Status and Fault Messages Operator’ s Guide...

  • Page 86: Clearing Paper Jams

    If you are not careful, labels can detach and adhere to the printer within the paper path, where only an IBM service representative can remove them. Open the printer cover. Raise the forms thickness lever as far as it will go.
  • Page 87 Check that the ribbon mask has not been deformed in such a way as to block the paper path. If the ribbon mask is damaged or bent, contact an IBM service representative. Tractor Check the paper path between the...
  • Page 88 clearing paper jams Press Stop to clear the fault message from the message display. Set the top-of-form (page 45). Close the printer cover. Press Start. On cabinet models: a Open the rear cabinet door. b Ensure that the paper folds the same way in the stacking area as it does in the supply area.

  • Page 89: Cleaning The Printer

    Cleaning the Printer Periodic cleaning ensures efficient operation and good print quality. DANGER: <2> Switch off printer power and unplug the printer power cord before cleaning the printer. Cabinet Models Cleaning the Outside of the Printer Clean the outside of the printer with a soft, lint-free cloth and mild detergent.
  • Page 90 cleaning the printer Cleaning Inside the Printer DANGER: <2> Switch off printer power and unplug the printer power cord before cleaning the printer. Over time, it is normal for particles of paper and ink to accumulate inside the printer. Paper dust and ink buildup must be removed periodically to avoid degraded print quality.
  • Page 91 cleaning the printer attention Cabinet Models To avoid damage to the printer, be extremely careful when vacuuming and Splined dusting around the hammer bank and Shaft surrounding areas. Paper Support (2) Tractor Using a soft-bristled, non-metallic brush, remove dust particles from the paper path, ribbon guides, and ribbon path.
  • Page 92 cleaning the printer On cabinet models: Brush and vacuum inside the lower cabinet. Wipe the cabinet interior with a clean, lint-free cloth dampened with water and mild detergent. Dry the cabinet interior with a dry, clean, lint-free cloth. Install the ribbon (page 49), load the paper (page 26), and set the Interior of Lower Cabinet top-of-form (page 45).

  • Page 93: Solving Printer Problems

    Corrective Action. If more than one corrective action task is listed, test the printer after each task. If the problem persists, contact an IBM service representative. Problem Corrective Action Poor print quality: Adjust the forms thickness lever setting.
  • Page 94 Clear the paper path of any obstructions. Clear the a er ath of any obstructions. If problems persist, contact an IBM Erratic character height Service Representative Service Representative. Vertically deformed print...

  • Page 95: Status And Fault Messages

    You can correct most faults by performing a simple procedure, such as clearing a paper jam or reloading paper. For more serious faults, however, call an IBM service representative. Fault Ranking The message display shows only one error at a time.
  • Page 96 15 seconds, then power on the printer. Run your print job again. If the fault message reappears, turn off power to the printer, then call an IBM service representative. Otherwise, no further attention is required. The following pages list each printer status message and fault message.
  • Page 97 status and fault messages Printer is out of paper. Load paper 001 END OF FORMS according to instructions on page 26. LOAD FORMS No paper motion. Clear paper jam 002 FORMS JAMMED according to instructions on page 72, CLEAR JAM AND RELOAD FORMS then reload paper.
  • Page 98 Power stacker is full of paper. Remove 018 STACKER FULL paper. CHECK STACKER Stacker is not functioning correctly. 019 STACKER FAULT Check for obstructions in the stacker CHECK STACKER area. If the problem persists, contact an IBM service representative. Operator’ s Guide...
  • Page 99 Check cable connection and host system. Link-level code detects hardware failure. 029 8344 DIAGNOSTIC TEST FAILED Contact an IBM service representative. A timeout message is sent to the host if 031 END OF FORMS TIMEOUT paper is not loaded 10 minutes after...
  • Page 100 Custom set is write-protected. Delete 043 CUSTOM SET ALREADY EXISTS existing set, then save new set. (Refer to DELETE FIRST the Setup Guide.) Fatal firmware error on the controller 044 EC FIRMWARE/HARDWARE ERROR board. Contact an IBM service representative. Operator’ s Guide...
  • Page 101 <state> is one of 10 numerically coded messages. Contact an IBM service representative. Electrical malfunction of one or more 056 HAMMER COIL OPEN hammer coils. Contact an IBM service representative. Forms thickness lever is raised to the 057 CLOSE PLATEN open position. Lower the forms thickness lever.
  • Page 102 Cancel key has been pressed. No action necessary. Circuits are overheating on the power 080 POWER SUPPLY HOT supply board. Contact an IBM service representative. Internal power failure. Contact an IBM 082 POWER SUPPLY 8.5V FAILED service representative.
  • Page 103 Contact an IBM service representative. Hammer driver circuits on the controller 101 UPPER DRIVER SHORT board shorted to ground. Contact an IBM service representative. Circuit(s) on the hammer bank or in the 102 LOWER DRIVER SHORT hammer bank power cable shorted to ground.
  • Page 104 Fatal firmware error on the controller 111 STACK UNDERFLOW board. Contact an IBM service SEE USER’S GUIDE representative. Fatal firmware error on the controller 112 UNDEFINED OPCODE board. Contact an IBM service SEE USER’S GUIDE representative.
  • Page 105 Fatal firmware error on the controller 120 ACCESS NULL POINTER board. Contact an IBM service SEE USER’S GUIDE representative. Fatal firmware error on the controller 121 PAPER NOT AT SPEED board. Contact an IBM service SEE USER’S GUIDE representative.
  • Page 106 Fatal firmware error on the controller 128 PAPER FEED INVALID COMMAND board. Contact an IBM service SEE USER’S GUIDE representative. Fatal firmware error on the controller 129 PAPER FEED INVALID PARAMETER board. Contact an IBM service SEE USER’S GUIDE...
  • Page 107 Fatal firmware error on the controller 137 SHUTTLE INVALID COMMAND board. Contact an IBM service SEE USER’S GUIDE representative. Fatal firmware error on the controller 138 SHUTTLE INVALID PARAMETER board. Contact an IBM service SEE USER’S GUIDE representative.
  • Page 108 Malfunction of one or more hammer coils. HAMMER COIL BAD Bad coils are indicated. Contact an IBM #, #, #, # service representative. Printer state message: printer is offline, NOT READY not in communication with host. No action necessary.
  • Page 109 status and fault messages Printer reset in progress. No action PLEASE WAIT... necessary. RESET IN PROGRESS Printer state message: printer is online READY and in communication with host. No action necessary. RibbonMinder has determined that the RIBBON INK OUT ribbon is out of ink. Change the ribbon CHANGE RIBBON and verify that ribbon life is reset to 100%.
  • Page 110 Operator’ s Guide...
  • Page 112 Part Number: 24H8766 S544-5641-00...

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