Auger Mark - Dell C3760dn Color Laser Printer User Manual

Action
2
Replace the drum cartridges.
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a
After you replace the drum cartridges, click Chart Print on the
b
Diagnosis tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?
3
Replace the fusing unit.
Replace the fusing unit. See "Replacing the Fusing Unit."
a
After you replace the fusing unit, click Chart Print on the Diagnosis
b
tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?
4 Replace the transfer belt unit, the 2nd BTR, and the retard roller.
Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
a
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
After you replace the transfer belt unit, the 2nd BTR,
b
roller, click Chart Print on the Diagnosis tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?

Auger mark

Action
1 Locate the cause of the problem using the Pitch Configuration Chart.
Launch the Tool Box, and click Chart Print on the Diagnosis tab.
a
Click Pitch Configuration Chart.
b
The Pitch Configuration Chart is printed.
Does the output match with the pattern for auger mark?
2 Replace the drum cartridges. See "Replacing the Drum Cartridges."
Does this solve your problem?
384
Troubleshooting Guide
Yes
The task is complete.
The task is complete.
The task is complete.
and the retard
Yes
Go to action 2.
The task is complete.
No
Contact Dell.
Contact Dell.
Contact Dell.
No
Contact Dell.
Contact Dell.