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Tray1/optional 550-sheet Feeder Misfeed Jam - Dell C3760dn Color Laser Printer User Manual

Color laser printer.
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Action
2
Install the transfer belt unit according to an appropriate procedure. See
"Installing a Transfer Belt Unit."
Does this solve your problem?

Tray1/Optional 550-Sheet Feeder Misfeed Jam

Action
1
Ensure that tray1 or the optional 550-sheet feeder is properly inserted.
Does this solve your problem?
2a
Use thick paper that is 216 g/m
Does this solve your problem?
2b
Use thin paper that is 60 g/m
Does this solve your problem?
2c
Load coated paper one sheet at a time.
Does this solve your problem?
2d
Ensure that the print media is not curled.
Does this solve your problem?
2e
Is the print media damp?
3a
Fan the print media.
Does this solve your problem?
3b
Wipe the retard roller in tray1 or the optional 550-sheet feeder with a
cloth moistened with water.
Does this solve your problem?
3c
Turn over the print media.
Does this solve your problem?
4a
Use print media that is not damp.
Does this solve your problem?
4b
Replace the drum cartridges.
Does this solve your problem?
388
Troubleshooting Guide
2
or less.
2
or more.
Yes
No
The task is complete.
Contact Dell.
Yes
No
The task is complete.
Proceed to the action
corresponding to the
type of the print media
being used:
• Thick - 2a
• Thin - 2b
• Coated - 2c
If using paper other
than the above, go to
action 2d.
The task is complete.
Go to action 3a.
The task is complete.
Go to action 3a.
The task is complete.
Go to action 3b.
The task is complete.
Go to action 3a.
Go to action 3c.
Go to action 3a.
The task is complete.
Go to action 3b.
The task is complete.
Go to action 4b.
The task is complete.
Go to action 4a.
The task is complete.
Go to action 3a.
The task is complete.
Contact Dell.

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