Regi Jam (Exit Sensor On Jam); Exit Jam (Exit Sensor Off Jam) - Dell C3760dn Color Laser Printer User Manual

Regi Jam (Exit Sensor On JAM)

Action
1 Ensure that the drum cartridges are installed correctly.
Does this solve your problem?
2
Replace the drum cartridges. See "Replacing the Drum Cartridges."
Does this solve your problem?
3 Ensure that the fusing unit is set properly.
Does this solve your problem?
4
Replace the fusing unit.
Replace the fusing unit. See "Removing the Fusing Unit."
a
After you replace the fusing unit, click Chart Print on the Diagnosis
b
tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?
5
Ensure that the transfer belt unit is installed correctly.
Does this solve your problem?
6 Replace the transfer belt unit, the 2nd BTR, and the retard roller.
Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
a
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
After you replace the transfer belt unit, the 2nd BTR, and the retard
b
roller, click Chart Print on the Diagnosis tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?

Exit Jam (Exit Sensor Off JAM)

Action
1
Ensure the fusing unit is installed correctly.
Does this solve your problem?
2 Replace the fusing unit.
Replace the fusing unit. See "Replacing the Fusing Unit."
a
After you replace the fusing unit, click Chart Print on the Diagnosis
b
tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?
390
Troubleshooting Guide
Yes No
The task is complete. Go to action 2.
The task is complete. Go to action 3.
The task is complete. Go to action 4.
The task is complete. Go to action 5.
The task is complete. Go to action 6.
The task is complete. Contact Dell.
Yes No
The task is complete. Go to action 2.
The task is complete. Contact Dell.