Wrinkled/Stained Paper; Damage On The Leading Edge Of Paper - Dell C3760dn Color Laser Printer User Manual

Wrinkled/Stained paper

Action
1 Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
2
Check the wrinkle. Is the wrinkle within 30 mm of the four edges of the
envelope?
3
Load the envelopes in the MPF properly. For details, see "Loading an
Envelope in the MPF."
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Damage on the leading edge of paper

Action
1 When you use the MPF, reverse the paper and then try again.
When you use any of the trays, change the paper and then try again.
Does this solve your problem?
2
Change the paper with another one and then try again.
Does this solve your problem?
3 Use any of the trays in place of the MPF.
Does this solve your problem?
Yes No
The task is complete. If printing on an
envelope, go to action
2.
If printing on print
media other than
envelopes, contact Dell.
This type of wrinkle is Go to action 3.
considered normal.
Your printer is not at
fault.
The task is complete. Contact Dell.
Yes No
The task is complete. (MPF)
Go to action 2.
(trays)
Contact Dell.
The task is complete. Go to action 3.
The task is complete. Contact Dell.
Troubleshooting Guide
385