The Entire Output Is Blank - Dell C3760dn Color Laser Printer User Manual

Action
3
Replace the drum cartridges.
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a
After you replace the drum cartridges, click Chart Print on the
b
Diagnosis tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
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The entire output is blank

Action
1
The toner cartridges may be low or need to be replaced. Confirm the
amount of toner left in each toner cartridge.
Check the toner level in the Status tab in the Status Monitor.
a
Replace the toner cartridges as necessary.
b
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2
If you are using non-Dell brand toner cartridges, enable the Non-Dell
Toner option.
Launch the Tool Box, and click Maintenance on the Printer
a
Maintenance tab.
Ensure that the On check box under Non-Dell Toner is selected.
b
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3 Disable the Toner Saver in the printer driver.
On the Others tab, ensure that Off is selected in the Toner Saver
a
drop-down menu.
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4 The print media surface may be uneven. Try changing the Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
On the General tab, change the Paper Type setting.
a
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5
Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
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376
Troubleshooting Guide
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