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Mpf Misfeed Jam - Dell C3760dn Color Laser Printer User Manual

Color laser printer.
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  • Contents

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Table of Contents

MPF Misfeed Jam

Action
1
Ensure that the MPF is properly inserted.
Does this solve your problem?
2a
Use thick paper that is 216 g/m
Does this solve your problem?
2b
Use thin paper that is 60 g/m
Does this solve your problem?
2c
Load coated paper one sheet at a time.
Does this solve your problem?
2d
Ensure that the envelope is properly loaded in the MPF as instructed in
"Loading an Envelope in the MPF."
Does this solve your problem?
2e
Ensure that the print media is not curled.
2f
Is the print media damp?
3a
Fan the print media.
Does this solve your problem?
3b
Wipe the retard roller in the MPF with a cloth moistened with water.
Does this solve your problem?
3c
If the envelope is deformed, correct it or use another envelope.
Does this solve your problem?
3d
Turn over the print media.
Does this solve your problem?
4a
Use print media that is not damp.
Does this solve your problem?
4b
Replace the drum cartridges.
Does this solve your problem?
2
or less.
2
or more.
Yes
No
The task is complete.
Proceed to the action
corresponding to the
type of the print media
being used:
• Thick - 2a
• Thin - 2b
• Coated - 2c
• Envelope - 2d
If performing manual
duplex printing, go to
action 2e.
If using paper other
than the above or if not
performing manual
duplex printing, go to
action 2f.
The task is complete.
Go to action 3a.
The task is complete.
Go to action 3a.
The task is complete.
Go to action 3b.
The task is complete.
Go to action 3c.
The task is complete.
Go to action 3a.
Go to action 3d.
Go to action 3a.
The task is complete.
Go to action 3b.
The task is complete.
Go to action 4b.
The task is complete.
Go to action 3a.
The task is complete.
Go to action 4a.
The task is complete.
Go to action 3a.
The task is complete.
Contact Dell.
Troubleshooting Guide
389

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Table of Contents

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C3760n

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