Auger Mark - Dell 2130cn User Manual

Replace the PHD unit if you have a spare.
1. Replace the PHD unit. See
"Installing the PHD
2. After you replace the PHD unit, click Chart Print on the Diagnosis tab.
2a
3. Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Is the problem recovered?
Replace the fuser if you have a spare.
1. Replace the fuser. See the fuser replacement guide, Replacing the Fuser.
2. After you replace the fuser, click Chart Print on the Diagnosis tab.
3. Click the Pitch Configuration Chart button.
2b
The Pitch Configuration Chart is printed.
Is the problem recovered?

Auger mark

Action
Locate the cause of the problem using the Pitch Configuration Chart.
1. Launch the Tool Box, and click Chart Print on the Diagnosis tab.
2. Click the Pitch Configuration Chart button.
1
The Pitch Configuration Chart is printed.
Does the output match with the pattern for auger mark?
Execute the Developer Stir Mode.
1. Launch the Tool Box, and click Developer Stir Mode on the Diagnosis tab.
2. Click the Start button.
3. After you execute the Developer Stir Mode, click Chart Print on the Diagnosis tab.
2
4. Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Is the problem recovered?
Replace the PHD unit if you have a spare. See
Unit".
3
Is the problem recovered?
Creased/stained paper
Action
Verify that the correct print media is being used. See
Sizes". If not, use the print media recommended for the printer.
1
Is the problem recovered?
Downloaded from ManualsPrinter.com Manuals
"Replacing the Print Head Device (PHD) Unit"
Unit".
"Replacing the Print Head Device (PHD) Unit"
"Supported Paper
and
The task is complete.
The task is complete.
and "Installing the PHD
Yes
The task is complete.
Contact
Dell.
Contact
Dell.
Yes No
Go to action 2. Contact Dell.
The task is Go to action
complete. 3.
The task is
Contact Dell.
complete.
No
If printing on an envelope, go to action
2a.
If printing on print media other than
envelopes, go to action 2b.
If the envelope is 220 mm or longer (C5