Alcatel-Lucent OmniTouch Administration Manual page 366

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Open a Command Shell
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<W i nd o ws -k e y> R" c md . ex e" < EN TE R >
Note:
"Downloaded Program Files" cache as a special directory.
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Go to the directory containing the Internet Explorer downloaded program files cache.
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Quotes must be used.
Example:
CD"%SystemRoot%\Downloaded Program Files")
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Search for EDCUninstall.bat and EDCViewerUninstall.bat scripts in this directory and all
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subdirectories of the cache.
Example:
dir/O-D/TA/s EDCUninstall.bat EDCViewerUninstall.bat)
Note:
Download process to attempt to avoid component conflicts. The Application Sharing
components may exist in multiple locations (multiple Conflict directories) in the
cache.
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Select which installer to run, and the location where to run it. If multiple installations are
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present, Alcatel-Lucent recommends running the most recent version of the installer. The
most recent version recognizes the set of all files used in previous versions of ACS's
Application Sharing. Choose the most recent Conflict directory indicated by the highest
numbered file extension (for example, CONFLICT.<number>). You can locate the
Conflict directory by listing the modification dates or the highest sequence number.
If you use the directory listing command in Step 4, you will see the most recently
accessed Conflict directories listed at the top of the list.
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If no Conflict directories exist, uninstall from the root directory of the cache:
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Example:
%s y st e mr oo t %\ do w nl o ad ed pr og r am fi le s \
Note:
uninstall is required.
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You cannot use Windows Explorer to do this because it treats the
Internet Explorer creates Conflict directories during the Component
If the file cannot be located, your installation is damaged and a manual
8AL90208USAD ed01
November 20, 2008