Alcatel-Lucent OmniTouch Administration Manual page 305

Alert/Alarm Impact
TPS-2006 Service offered
by the
General
component is
Alert/Alcatel
now available.
Server Alert
TPS-3001 Service offered
by the
Trunk
component
Alert/Alcatel-
was
Lucent Trunk
temporarily
Alert
unavailable.
TPS-3005 Service offered
by the
Trunk
component is
Alarm/Alcatel-
available at
Lucent Trunk
this capacity.
Alarm
TPS-7001 Service offered
by the
Trunk
component is
Alarm/Alcatel-
unavailable.
Lucent Trunk
Alarm
TPS-7001 Service offered
by the
Trunk
component is
Alarm/Alcatel-
affected.
Lucent Trunk
Alarm
TPS-7001 Service offered
by the
Trunk
component is
Alarm/Alcatel-
affected.
Lucent Trunk
Alarm
Severity Description
Informational This alert is generated to
indicate Primary Video
MCU is now in use.
Critical This alert is raised if the
Phone Trunk server service
experiences a reset.
Informational This alert is raised when a
predetermined port
threshold has been
reached.
Critical This alarm is raised if the
Phone Trunk server
experiences a reset and has
not yet properly restarted.
Critical This alarm is PSTN trunk
related.
Major This alarm is raised if there
are PSTN connectivity
issues on the PSTN board.
Instance Action
' . $mailmsg . ' No immediate action
required.
Phone trunk server Check that the service
restart is currently running
at ' . $date . ' and monitor for any
further instances. Call
Customer Support as
soon as possible if this
reoccurs. Pull logs and
check PSTN
connectivity.
' . $portsfree . ' port(s) No immediate action
are now free at ' . required.
$date . '
Phone trunk server Call Customer Support
restart again at ' . immediately if this
$date . ' Will not send service is currently in
more mail until use and the service does
server restarts not restart within 10
successfully' minutes. Pull logs and
check PSTN
connectivity.
' . $mailmsg . ' Call Customer Support
immediately if this
service is currently in
use and the service does
not restart within 10
minutes. Pull logs and
check PSTN
connectivity.
trunk line(s) Pull logs and check
$linecode went down ' PSTN connectivity.
. $now_string . '