Alcatel-Lucent OmniTouch Administration Manual page 306

Alert/Alarm Impact
TPS-7001 Service offered
by the
General
component is
Alarm/Alcatel-
affected.
Lucent Trunk
Alarm
TPS-7005 Service offered
by the
Trunk
component has
Alarm/Alcatel-
been affected.
Lucent Trunk
Alarm
TPS-7006 Service offered
by the
Trunk
component has
Alarm/Alcatel-
been affected.
Lucent Trunk
Alarm
TPS-8001 Service offered
by the
Trunk
component has
Alarm/Alcatel-
been affected.
Lucent Trunk
Alarm
TPS-8002 Service offered
by the
Trunk
component has
Alert/Alcatel-
been affected.
Lucent Trunk
Alert
UPG-1001 Service offered
by the
General
component is
Alert/Alcatel-
now available.
Lucent Server
Alert
Severity Description
Major This alarm is raised to
indicate line coding on the
indicated PSTN span is
down.
Critical This alarm is raised if there
are outbound connectivity
issues or all ports are in
use.
Critical This alarm is raised if there
are outbound connectivity
issues or all ports are in use
and service has not been
restored.
Critical This alarm is rasied if there
are PSTN connectivity
issues on the PSTN board.
Critical This alarm is rasied if there
are PSTN connectivity
issues on the PSTN board
and service has not been
restored.
Informational This alert is raised if the
web server service
experiences a reset.
Instance Action
trunk line(s) Investigate the PSTN
$linecode went down ' connection, contact
. $now_string . ' PSTN service provider
for confirmation of
which side of circuit the
issue resides.
NO ports available at Pull logs and check
' . $date . ' outbound connectivity
and capacity.
NO port available at ' Pull logs and check
. $date . ' Will not outbound connectivity
send more mail until and capacity.
at least one port is
available' . '
No operational voice Pull logs and check
lines at PSTN connectivity.
' . $date . '
No operational voice Pull logs and check
lines still at ' . $date . PSTN connectivity.
' Will not send more
mail until at least one
phone trunk is
operational' .
Http server restart No immediate action
was finally successful required. Call Customer
at ' . $date . ' Support as soon as
possible, if service is in
use and this reoccurs.