Alcatel-Lucent OmniTouch Administration Manual page 290

Alert/Alarm Impact
BBM-1001 Service offered
by the
General
component is
Alert/Alcatel-
now available.
Lucent Server
Alert
BBM-3001 Service offered
by the
General
component
Alert/Alcatel-
was
Lucent Server
temporarily
Alert
unavailable.
BBM-7001 Service offered
by the
General
component is
Alarm/Alcatel-
unavailable.
Lucent Server
Alarm
BCAST-1001 Service offered
by the
General
component is
Alert/Alcatel-
now available.
Lucent Server
Alert
BCAST-3001 Service offered
by the
General
component
Alert/Alcatel-
was
Lucent Server
temporarily
Alert
unavailable.
Severity Description
Informational This alert is raised if the
Blackberry server service
experiences a reset and has
returned to service.
Informational/ This alert is raised if the
Minor (depends Blackberry server service
if component is experiences a reset.
in use)
Informational/ This alarm is raised if the
Major (depends Blackberry server service
if component is experiences a reset and has
in use) not yet restarted properly.
Informational This alert is raised if the
broadcast server service
experiences a reset and has
returned to service.
Minor This alert is raised if the
broadcast server service
experiences a reset.
Instance Action
Blackberry server No immediate action
restart was finally required. Call Customer
successful at ' . $date . Support as soon as
' possible if service is in
use and this occurs.
Blackberry server Check that the service
restart at is curently running and
' . $date . ' monitor for any further
instances. No
immediate action
required. Call Customer
Support as soon as
possible, if service is in
use and this reoccurs.
Pull BBMUX logs.
Blackberry server Check that the service
restart again at ' . is currently running.
$now_string . ' Will Monitor for any further
not send more mail instances, no immediate
until server restarts action required. Call
successfully' . ' Customer Support as
soon as possible if this
service is currently used
and the service does not
restart within 10
minutes. Pull BBMUX
logs.
Broadcast server No immediate action
restart was finally required. Call Customer
successful ' . $date . ' Support as soon as
possible, if service is in
use and this reoccurs.
Broadcast server Check that the service
restart at is currently running
' . $date .' and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
Pull broadcast logs.