Using This Guide - Alcatel-Lucent OmniTouch Administration Manual

Introduction
............................................................................................................................................................................................................................................................
customized and branded zero-footprint conferencing, telephony, and collaboration
applications. Alcatel-Lucent partners have used OmniTouch ACS's flexible APIs to
develop converged application suites for PBXs, to add telephony/IM into portals, and to
deliver specialized conferencing solutions.
Note:
software or use the command-line interface.
For more detail on Alcatel-Lucent's product offerings, see Alcatel-Lucent's website
www.Alcatel-Lucent.com.

Using this guide

The target audience for this guide is system administrators. It assumes some familiarity
with basic networking and telephony concepts and terms.
This Administration Guide provides a comprehensive reference for OmniTouch ACS
administration. It incorporates the entire set of operations, administration, maintenance,
and provisioning (OAM&P) capabilities for all functionality offered by Alcatel-Lucent.
Configuration options for functionality that you have not purchased are missing when you
use the Administration application.
This manual and the Administration application are comprehensive for all modes of
OmniTouch ACS media serving. Your installation may currently possess only PSTN
trunks, in which case, VoIP connectivity may be configured, but need not be.
This manual also accommodates the different needs of Alcatel-Lucent OEM partners and
Alcatel-Lucent direct customers, in particular, with installation.
If ordered directly from Alcatel-Lucent, OmniTouch ACS is delivered as an appliance,
with software and licenses pre-installed on Intel-based rack-mountable servers. (From a
network architecture point of view, Alcatel-Lucent servers may be deployed behind a
firewall along with the rest of an enterprise's web services.) Applications purchased by the
customer will be enabled; others will be disabled.
Alternatively, OEM partners who are looking to market large quantities of Alcatel-Lucent
product may want to ship Alcatel-Lucent Communications servers on hardware platforms
of their choice, particularly for VoIP-only product offerings. These partners perform
Alcatel-Lucent software and license installation themselves. Partners offer specific
configurations of applications and branding; Alcatel-Lucent supports this with a certain
degree of programmatic pre-configuration and branding. Customization beyond that
offered by Alcatel-Lucent's branding tools must be arranged within the context of the
partner's business relationship.
............................................................................................................................................................................................................................................................
8AL90208USAD ed01
November 20, 2008
OmniTouch ACS ships as a . You cannot install third-party
sealed appliance
Using this guide
1 - 3