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Alcatel-Lucent OmniTouch manual available for free PDF download: Administration Manual
Alcatel-Lucent OmniTouch Administration Manual (382 pages)
Advanced Communication Server (ACS)
Brand:
Alcatel-Lucent
| Category:
Software
| Size: 5.84 MB
Table of Contents
Table of Contents
3
1 Introduction
17
Alcatel-Lucent's Omnitouch Advanced Communications Server (ACS)
17
Applications on the Omnitouch ACS Platform
18
November
18
Using this Guide
19
2 System Configuration
21
November
22
Table of Contents
23
Initiating Configuration
25
TCP/IP Settings
25
Alcatel-Lucent Welcome Screen (Configuration Options)
25
TCP/IP Settings Page with Eth0 and Eth01 Interfaces
26
TCP/IP Settings with more than Two Ethernet Interfaces
26
TCP/IP Settings
27
To Configure the Tcp/Ip Information for Omnitouch Acs
27
PSTN Trunk Settings
28
To Configure Pstn Trunk Settings
28
Telephone Network Settings PSTN Network
29
Telephone Network Settings Internal Oscillator
30
Voip Settings
32
Using Various Codecs
33
Voip Settings
33
To Configure Video Settings
34
General Video Settings
35
Video Settings
34
Selecting RADVISION
36
Video Settings
36
Typical Settings for Radvision MCU Integration with ACS
37
To Block the Radvision Ivr from Announcing You Are in a Conference
37
Reserved Audio Ports
38
Server Audio Port Limits
38
Overbooking and Not Overbooking Audio Ports
39
Organization Audio Port Limits
40
System Options
41
To Configure System Options
41
Fields: System Options
42
Field: Media Port Management
46
Not Enough Slots Available
48
Port Calendar
48
To Set Date, Time and Time Zone
49
To Set System Options and Media Port Management
49
SIP Proxies (Voip Configuration)
50
SIP (UDP) Proxies Form
50
Outbound OXE 9.0 Spatial Redundancy Mode
51
Default Outbound SIP Proxy Fields
51
Downloading a Prompt Set File
53
Prompt Set Management
54
Voice Prompts
53
To Download a Prompt Set
54
File Download Dialog Box
55
Voice Prompt Files
55
Adding a Prompt Set
56
To Update or Change the Voice Prompts
56
Edit Prompt Set
57
To Edit the Prompt Set
57
Domains
59
Create New Domain
59
To Create a New Domain
59
Edit Domain
60
Domain Fields
60
SSL Certificates
61
To Install an Ssl Certificate
61
Install SSL Certificates
62
Request SSL Certificate
63
To Add a New Trusted Certificate Authority
63
User Authentication
64
Domain User Authentication
64
To Configure Ldap
65
LDAP Configuration Options
66
LDAP Server Information
67
Unified Communication
68
External Authentication
68
List Organizations
69
Unified Communications Server Information
69
To View a List of Organizations
69
List Organizations
70
List Organizations Links
71
Default User Settings
71
Branding
72
Branding Data Types
72
Branding File Download
73
Branding Management
73
To Edit a Branding File
73
Branding File
77
To Add a Branding File
77
Translation Tables
78
To Add a Translation Set File
79
Translation Sets
79
To Edit a Translation Set File
80
Language Files
81
Access Code Generation
82
Access Codes
82
To Set the Range of Access Codes
82
Music on Hold Settings
83
Access Code Format Examples
83
Licensing
84
Music on Hold Update Screen
84
Licensing Page
85
Counted Licenses
86
Licensed Features
87
To Install a New License Certificate
88
To Upload the Vmware License
88
Automatic Server Backup
89
To Enable Automatic Server Backup
89
Nightly Backup Settings
90
Backup Settings Verification
91
Using a Dedicated NIC Card for Backups
91
Remote Sites
92
Add or Edit a Remote Site
93
To Add Remote Sites
93
Remote Site List
94
To Modify the Settings for an Existing Remote Server
94
To See a List of Remote Servers
94
Stacking
95
To Delete Which Servers Are Federated
95
Stacking Methods
96
To Configure each Server in a Stack
97
Stack Parameters - Dynamic
98
Stack Parameters - Static
99
Servers in a Stack
100
Data Replication
101
Data Replication - Primary
102
To Configure a Server to be a Primary
102
Data Replication - Secondary
103
To Configure a Server to be a Secondary
103
Clear Database
104
To Clear the Secondary Server's Database in Preparation for Synchronization
104
Monitoring Data Replication
105
Data Replication State Definitions
105
Replicate
105
Disassembling an Omnitouch ACS Stack
106
Advanced Settings
107
Phone Formatting Rules
108
To Define Extension Numbers
108
Phone Number Display Filter
109
Phone Formatting Rules Fields
109
Phone Number Display Filter
110
To Configure the Way Phone Numbers Are Displayed
110
Edit das Rules
111
DAS Rules
112
To Configure das Rules
112
Explorer Warning
113
Sample das Rules
113
Configure SNMP
115
SNMP Settings
115
To Configure the Server to Generate Snmp Traps
115
Configure Alarm Server
118
Configure Collaboration Subnet
119
To Change the Ip Range
119
Configure Sendmail
120
Subnet Setting
120
To Disable Sendmail
120
Configure Bonding
121
Sendmail
121
Use Bonding
121
Configure IM Archiving
122
To Enable IM Archiving
122
Construct Document Conversion VM
123
To Construct Document Conversion VM
124
Document Conversion VM
125
Location of Startup.bat File
128
Route Management
130
Routing Table Information
130
Edit TPDAS Rules
131
Remove All Static Routes
131
Removing Static Routes
131
AMDS (Automated Message Delivery System) Settings
132
TPDAS Rules
132
Automated Message Delivery
133
AMDS Settings
133
Sample TPDAS Rules
132
Connector Settings
134
To Access Ecs Settings
134
ECS Items
135
Add ECS Service/Agent
135
List ECS Services and Agents
136
ECS Service/Agent Settings
136
To Access the List of All Ecs Services and Agents
136
Modify ECS Host IP Address
137
To Modify the Ecs Host Ip Address
137
3 Management Actions
139
3 Management Actions
140
Manual Server Backup
140
To Set Data to be Backed up
140
Management Actions
141
Manual Server Backup
141
Manual Server Restore
142
Management Actions
142
Restoring an Alliance Server
143
Manual Server Restore
143
To Correct Ethernet Mapping
143
Ethernet Name Swap
144
Manage Ethernet Interface Name
144
Restart Alcatel-Lucent Server
145
Restart Server
145
Restoring after Replacement of the Primary Server
146
To Restore Configuration Settings on the New Primary Server
147
Upload License on Primary
148
To Replicate the Database from the Secondary to Primary Server
150
Check Primary Server Configuration
151
To Restore after Replacement of the Secondary Server
152
To Install the Secondary Server
153
Upload License on Secondary
154
Serial Console
155
Check Secondary Server Configuration
158
Restoring a Standalone Server
159
Serial Console
160
Use DHCP
162
Shut down System
164
Advanced Upgrade Options
165
Upgrade Server Software
165
Restart Servers (Restart Omnitouch ACS Processes)
166
Upgrade Software Using CD or DVD
166
Restart Servers
167
Server Processes
167
Provisioning and Account Management
169
Table of Contents
170
4 Provisioning and Account Management Organizations
171
Provisioning Screen
171
Provisioning Organizations
172
To Create Organizations
172
Create New Organization
173
Organization List Screen
173
To Provision Organizations
173
Edit Organization Screen
174
Organization Settings
175
Assigning Text Translations
178
Text Translation Settings
178
Edit Phones
179
Editing Phones
179
Phone Settings: Organization
179
Default User Settings for Organizations
181
Default User Settings for Organzation
181
Default User Settings
182
Default User Preferences for Organization
185
Default User Preferences for Organizations
185
Default User Preferencescreating/Adding User Accounts
186
To Add Individual User Accounts
188
Adding User
189
Adding an Alcatel-Lucent Omnitouch Land Mobile Radio Conferencing and Collaboration (LMRCC) User
190
New User Confirmation
190
Manage LMRCC User Settings
191
LMRCC Contact
192
Click-To-Call LMRCC User
193
To Access a List of Users
193
User List
194
View Options
195
To Locate a User through Search
195
To Modify or Delete User Accounts
195
Manage User Settings
196
User Settings
197
Manage Phone Numbers
198
Manage User Preferences
202
User Preferences
202
User Preferences
203
Connecting to Another User
206
IP Audio/Video Preferences
206
View Scheduled Conferences
207
To View a User's Scheduled Conferences
208
View Scheduled Conferences
208
Scheduled Conference Report
209
Scheduled Conference Report Fields
209
Scheduled Recordings Report
210
Scheduled Recordings Report Fields
210
View Call Detail Report
210
Call Detail Report Fields
211
View Call Detail Report
211
Schedule a Reservationless Conference
215
Scheduling a User's Reservationless Conference
215
To Schedule a User's Reservationless Conference
215
Assigning a Delegate
216
Manage Delegates
216
To Add a Delegate for a User
216
Password Policy
217
To Set Password Requirements for an Organization
217
Call Blocking
218
Sample Rules with Blocking Results
219
Add or Edit a Call Blocking Rule
220
To Configure Call Blocking for an Organization
220
Call Blocking Rules List
221
Test a Call Blocking Rule
221
To Test a Call Blocking Rule
221
Bulk Provision Users
222
Bulk Provision/Modify User Accounts
222
To Bulk Provision Users
222
Parameter Action Formats
224
Parameter Descriptions
225
Supported Bulk Provision Parameters
225
Possible Bulk Provisioning Messages
231
Bulk Provision Reservationless Conferences
235
Bulk Provisioning Reservationless Conferences
236
Export User Data
236
Export User's Provisioning Data
236
Import User Data
237
Import Users
237
Delete User Data
239
Delete Users
239
Download Reservationless Conferences
240
Downloading Reservationless Conferences
240
Add Administrator User
241
Adding a System Administrator
241
List Administrators
242
List of System Administrators
242
Change Administrator Password
243
Changing an Administrator's Password
243
Find a User in a Stack
244
Find User
244
Username
245
System Information
247
5 Monitoring
248
Monitoring Administration
248
Viewing Active Calls
249
Monitoring
249
Viewing Active Media
250
Monitoring
250
Active Media
251
Monitoring
251
Quiesce Media Server Warning Dialog Box
251
Collect Call Quality Data
252
Call Quality Data File Download
253
Viewing Active Users
254
Active Users
254
Send Alerts to Active Users
255
System Status
255
Send Alerts
255
Viewing System Status
256
System Information
257
System Information
258
Trunk Status
259
Site Connections
259
Viewing Trunk Status
259
Connected Sites
260
Site Connections Fields
260
Viewing Data Replication
261
Data Replication Status
262
Server Status
263
Data Replication States
263
Server Process Status
264
Server Process Status Indicators
264
System Commands
265
System Commands Information
265
SIP Logs
266
SIP Log
266
Viewing PSTN Logs
267
View PSTN Log
267
6 Server Reporting
270
Managing the System
270
Call Detail Reports
270
To Generate Call Detail Reports
270
View Call Details
271
Server Reporting
271
Trunk Utilization Statistics
272
Call Detail Report
272
To Generate Trunk Utilization Statistics
272
View Trunk Utilization Statistics
272
Trunk Utilization Histogram
273
Voip Utilization Statistics
274
To Select the Time Range for Which You Want to Review Voip Utilization
274
View Voip Utilization
274
Scheduled Conferences
275
View Scheduled Conferences
275
Voip Utilization Chart
275
To View All Conferences Scheduled on a Specific Server
275
Scheduled Conference Report
276
Scheduled Conference Report Fields
276
System Alerts Log
277
Install History Log
278
System Alerts Results
278
System Alerts Selection
278
Install History Selection
279
Install History Results
279
Disk Usage
280
Disk Usage by Organization
281
A Error Codes and Alarm Conditions
283
B Server Alarms and Alerts
285
Alerts/Alarms Corrective Maintenance Procedures
286
C Voice Prompts
309
Voice Prompt List
309
DNTP Servers
321
NTP Servers: US
321
Administrative Functions
323
Serial Console
323
Serial Console Menu
324
Change Password
325
Reset Certificate/Key Pair
325
Revert Server Software
325
Restore Configuration
325
Reset Web Administrator Password
326
Restart Server
326
Shutdown Server
326
End Configuration Session
326
Cookie Basics
327
Cookie Administration for ACS
328
Cookie Mis-Configuration
329
GIM Archiving
331
IM Archiving Features and Operating Parameters
331
The SMTP Message Structure
332
Field Definitions
334
HSNMP Traps SNMP Traps
335
SNMP V2
335
SNMP V3
336
Mib
337
Application Sharing Proxy Issues
363
Proxy Traversal Solutions
364
Authentication
364
Logging
364
Uninstall
365
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