User Manuals: Alcatel-Lucent OmniTouch Center Solution

Manuals and User Guides for Alcatel-Lucent OmniTouch Center Solution. We have 1 Alcatel-Lucent OmniTouch Center Solution manual available for free PDF download: Administration Manual

Alcatel-Lucent OmniTouch Administration Manual

Alcatel-Lucent OmniTouch Administration Manual (382 pages)

Advanced Communication Server (ACS)

Brand: Alcatel-Lucent | Category: Software | Size: 5 MB

Table of Contents

Table of Contents

3
- 1 Introduction
  
  17
  - Alcatel-Lucent's Omnitouch Advanced Communications Server (ACS)
    17
    
    Applications on the Omnitouch ACS Platform
    18
    
    November
    18
  - Using this Guide
    19
- 2 System Configuration
  
  21
  - November
    22
Table of Contents

23
- Initiating Configuration
  25
- TCP/IP Settings
  25
- To Configure the Tcp/Ip Information for Omnitouch Acs
  27
- PSTN Trunk Settings
  28
- Voip Settings
  32
  - Using Various Codecs
    33
    
    Voip Settings
    33
    
    To Configure Video Settings
    34
  - General Video Settings
    35
- Video Settings
  34
- Selecting RADVISION
  36
  - Video Settings
    36
  - Typical Settings for Radvision MCU Integration with ACS
    37
- To Block the Radvision Ivr from Announcing You Are in a Conference
  37
- Reserved Audio Ports
  38
- Server Audio Port Limits
  38
- Overbooking and Not Overbooking Audio Ports
  39
- Organization Audio Port Limits
  40
  - System Options
    41
  - To Configure System Options
    41
  - Fields: System Options
    42
  - Field: Media Port Management
    46
  - Not Enough Slots Available
    48
  - Port Calendar
    48
- To Set Date, Time and Time Zone
  49
- To Set System Options and Media Port Management
  49
- SIP Proxies (Voip Configuration)
  50
- Downloading a Prompt Set File
  53
  - Prompt Set Management
    54
- Voice Prompts
  53
- To Download a Prompt Set
  54
  - File Download Dialog Box
    55
  - Voice Prompt Files
    55
  - Adding a Prompt Set
    56
- To Update or Change the Voice Prompts
  56
  - Edit Prompt Set
    57
  - To Edit the Prompt Set
    57
- Domains
  59
  - Create New Domain
    59
- To Create a New Domain
  59
  - Edit Domain
    60
  - Domain Fields
    60
- SSL Certificates
  61
- To Install an Ssl Certificate
  61
  - Install SSL Certificates
    62
  - Request SSL Certificate
    63
- To Add a New Trusted Certificate Authority
  63
- User Authentication
  64
  - Domain User Authentication
    64
- To Configure Ldap
  65
  - LDAP Configuration Options
    66
  - LDAP Server Information
    67
- Unified Communication
  68
  - External Authentication
    68
- List Organizations
  69
  - Unified Communications Server Information
    69
- To View a List of Organizations
  69
  - List Organizations
    70
- List Organizations Links
  71
  - Default User Settings
    71
- Branding
  72
  - Branding Data Types
    72
- Branding File Download
  73
- Branding Management
  73
- To Edit a Branding File
  73
- Branding File
  77
- To Add a Branding File
  77
- Translation Tables
  78
- To Add a Translation Set File
  79
- Translation Sets
  79
- To Edit a Translation Set File
  80
- Language Files
  81
- Access Code Generation
  82
- Access Codes
  82
- To Set the Range of Access Codes
  82
- Music on Hold Settings
  83
  - Access Code Format Examples
    83
- Licensing
  84
- Music on Hold Update Screen
  84
- Licensing Page
  85
  - Counted Licenses
    86
  - Licensed Features
    87
- To Install a New License Certificate
  88
- To Upload the Vmware License
  88
- Automatic Server Backup
  89
- To Enable Automatic Server Backup
  89
- Nightly Backup Settings
  90
- Backup Settings Verification
  91
- Using a Dedicated NIC Card for Backups
  91
- Remote Sites
  92
- Add or Edit a Remote Site
  93
- To Add Remote Sites
  93
- Remote Site List
  94
- To Modify the Settings for an Existing Remote Server
  94
- To See a List of Remote Servers
  94
- Stacking
  95
- To Delete Which Servers Are Federated
  95
  - Stacking Methods
    96
- To Configure each Server in a Stack
  97
- Stack Parameters - Dynamic
  98
- Stack Parameters - Static
  99
- Servers in a Stack
  100
- Data Replication
  101
- Data Replication - Primary
  102
- To Configure a Server to be a Primary
  102
- Data Replication - Secondary
  103
- To Configure a Server to be a Secondary
  103
- Clear Database
  104
- To Clear the Secondary Server's Database in Preparation for Synchronization
  104
- Monitoring Data Replication
  105
  - Data Replication State Definitions
    105
- Replicate
  105
- Disassembling an Omnitouch ACS Stack
  106
- Advanced Settings
  107
- Phone Formatting Rules
  108
- To Define Extension Numbers
  108
- Phone Number Display Filter
  109
  - Phone Formatting Rules Fields
    109
- Phone Number Display Filter
  110
- To Configure the Way Phone Numbers Are Displayed
  110
- Edit das Rules
  111
- DAS Rules
  112
- To Configure das Rules
  112
- Explorer Warning
  113
- Sample das Rules
  113
- Configure SNMP
  115
- SNMP Settings
  115
- To Configure the Server to Generate Snmp Traps
  115
- Configure Alarm Server
  118
- Configure Collaboration Subnet
  119
- To Change the Ip Range
  119
- Configure Sendmail
  120
- Subnet Setting
  120
- To Disable Sendmail
  120
- Configure Bonding
  121
- Sendmail
  121
- Use Bonding
  121
- Configure IM Archiving
  122
- To Enable IM Archiving
  122
- Construct Document Conversion VM
  123
- To Construct Document Conversion VM
  124
- Document Conversion VM
  125
- Location of Startup.bat File
  128
- Route Management
  130
  - Routing Table Information
    130
- Edit TPDAS Rules
  131
  - Remove All Static Routes
    131
- Removing Static Routes
  131
- AMDS (Automated Message Delivery System) Settings
  132
  - TPDAS Rules
    132
  - Automated Message Delivery
    133
  - AMDS Settings
    133
- Sample TPDAS Rules
  132
- Connector Settings
  134
- To Access Ecs Settings
  134
  - ECS Items
    135
  - Add ECS Service/Agent
    135
  - List ECS Services and Agents
    136
  - ECS Service/Agent Settings
    136
- To Access the List of All Ecs Services and Agents
  136
  - Modify ECS Host IP Address
    137
  - To Modify the Ecs Host Ip Address
    137
3 Management Actions

139
- 3 Management Actions
  140
  - Manual Server Backup
    140
  - To Set Data to be Backed up
    140
  - Management Actions
    141
    
    Manual Server Backup
    141
  - Manual Server Restore
    142
  - Management Actions
    142
  - Restoring an Alliance Server
    143
    
    Manual Server Restore
    143
  - To Correct Ethernet Mapping
    143
    
    Ethernet Name Swap
    144
    
    Manage Ethernet Interface Name
    144
    
    Restart Alcatel-Lucent Server
    145
    
    Restart Server
    145
  - Restoring after Replacement of the Primary Server
    146
  - To Restore Configuration Settings on the New Primary Server
    147
    
    Upload License on Primary
    148
  - To Replicate the Database from the Secondary to Primary Server
    150
    
    Check Primary Server Configuration
    151
  - To Restore after Replacement of the Secondary Server
    152
  - To Install the Secondary Server
    153
    
    Upload License on Secondary
    154
    
    Serial Console
    155
    
    Check Secondary Server Configuration
    158
  - Restoring a Standalone Server
    159
    
    Serial Console
    160
    
    Use DHCP
    162
    
    Shut down System
    164
  - Advanced Upgrade Options
    165
    
    Upgrade Server Software
    165
  - Restart Servers (Restart Omnitouch ACS Processes)
    166
    
    Upgrade Software Using CD or DVD
    166
    
    Restart Servers
    167
    
    Server Processes
    167
  - Provisioning and Account Management
    169
Table of Contents

170
- 4 Provisioning and Account Management Organizations
  
  171
  - Provisioning Screen
    171
  - Provisioning Organizations
    172
  - To Create Organizations
    172
    
    Create New Organization
    173
    
    Organization List Screen
    173
  - To Provision Organizations
    173
    
    Edit Organization Screen
    174
    
    Organization Settings
    175
    
    Assigning Text Translations
    178
    
    Text Translation Settings
    178
    
    Edit Phones
    179
    
    Editing Phones
    179
    
    Phone Settings: Organization
    179
    
    Default User Settings for Organizations
    181
    
    Default User Settings for Organzation
    181
    
    Default User Settings
    182
    
    Default User Preferences for Organization
    185
    
    Default User Preferences for Organizations
    185
    
    Default User Preferencescreating/Adding User Accounts
    186
  - To Add Individual User Accounts
    188
    
    Adding User
    189
    
    Adding an Alcatel-Lucent Omnitouch Land Mobile Radio Conferencing and Collaboration (LMRCC) User
    190
    
    New User Confirmation
    190
    
    Manage LMRCC User Settings
    191
    
    LMRCC Contact
    192
    
    Click-To-Call LMRCC User
    193
  - To Access a List of Users
    193
    
    User List
    194
    
    View Options
    195
  - To Locate a User through Search
    195
  - To Modify or Delete User Accounts
    195
    
    Manage User Settings
    196
    
    User Settings
    197
    
    Manage Phone Numbers
    198
    
    Manage User Preferences
    202
    
    User Preferences
    202
    
    User Preferences
    203
    
    Connecting to Another User
    206
    
    IP Audio/Video Preferences
    206
    
    View Scheduled Conferences
    207
    
    To View a User's Scheduled Conferences
    208
    
    View Scheduled Conferences
    208
    
    Scheduled Conference Report
    209
    
    Scheduled Conference Report Fields
    209
    
    Scheduled Recordings Report
    210
    
    Scheduled Recordings Report Fields
    210
    
    View Call Detail Report
    210
    
    Call Detail Report Fields
    211
    
    View Call Detail Report
    211
    
    Schedule a Reservationless Conference
    215
    
    Scheduling a User's Reservationless Conference
    215
    
    To Schedule a User's Reservationless Conference
    215
    
    Assigning a Delegate
    216
    
    Manage Delegates
    216
    
    To Add a Delegate for a User
    216
    
    Password Policy
    217
    
    To Set Password Requirements for an Organization
    217
    
    Call Blocking
    218
    
    Sample Rules with Blocking Results
    219
    
    Add or Edit a Call Blocking Rule
    220
  - To Configure Call Blocking for an Organization
    220
    
    Call Blocking Rules List
    221
    
    Test a Call Blocking Rule
    221
    
    To Test a Call Blocking Rule
    221
    
    Bulk Provision Users
    222
    
    Bulk Provision/Modify User Accounts
    222
    
    To Bulk Provision Users
    222
    
    Parameter Action Formats
    224
    
    Parameter Descriptions
    225
    
    Supported Bulk Provision Parameters
    225
    
    Possible Bulk Provisioning Messages
    231
    
    Bulk Provision Reservationless Conferences
    235
    
    Bulk Provisioning Reservationless Conferences
    236
    
    Export User Data
    236
    
    Export User's Provisioning Data
    236
    
    Import User Data
    237
    
    Import Users
    237
    
    Delete User Data
    239
    
    Delete Users
    239
    
    Download Reservationless Conferences
    240
    
    Downloading Reservationless Conferences
    240
    
    Add Administrator User
    241
    
    Adding a System Administrator
    241
    
    List Administrators
    242
    
    List of System Administrators
    242
    
    Change Administrator Password
    243
    
    Changing an Administrator's Password
    243
    
    Find a User in a Stack
    244
    
    Find User
    244
    
    Username
    245
    
    System Information
    247
- 5 Monitoring
  
  248
  - Monitoring Administration
    248
  - Viewing Active Calls
    249
  - Monitoring
    249
  - Viewing Active Media
    250
  - Monitoring
    250
    
    Active Media
    251
    
    Monitoring
    251
    
    Quiesce Media Server Warning Dialog Box
    251
    
    Collect Call Quality Data
    252
    
    Call Quality Data File Download
    253
  - Viewing Active Users
    254
    
    Active Users
    254
  - Send Alerts to Active Users
    255
  - System Status
    255
    
    Send Alerts
    255
    
    Viewing System Status
    256
  - System Information
    257
    
    System Information
    258
  - Trunk Status
    259
  - Site Connections
    259
    
    Viewing Trunk Status
    259
    
    Connected Sites
    260
    
    Site Connections Fields
    260
  - Viewing Data Replication
    261
    
    Data Replication Status
    262
  - Server Status
    263
    
    Data Replication States
    263
    
    Server Process Status
    264
    
    Server Process Status Indicators
    264
  - System Commands
    265
    
    System Commands Information
    265
  - SIP Logs
    266
    
    SIP Log
    266
  - Viewing PSTN Logs
    267
    
    View PSTN Log
    267
- 6 Server Reporting
  
  270
  - Managing the System
    270
  - Call Detail Reports
    270
    
    To Generate Call Detail Reports
    270
    
    View Call Details
    271
  - Server Reporting
    271
  - Trunk Utilization Statistics
    272
    
    Call Detail Report
    272
    
    To Generate Trunk Utilization Statistics
    272
    
    View Trunk Utilization Statistics
    272
    
    Trunk Utilization Histogram
    273
  - Voip Utilization Statistics
    274
    
    To Select the Time Range for Which You Want to Review Voip Utilization
    274
    
    View Voip Utilization
    274
  - Scheduled Conferences
    275
    
    View Scheduled Conferences
    275
    
    Voip Utilization Chart
    275
  - To View All Conferences Scheduled on a Specific Server
    275
    
    Scheduled Conference Report
    276
    
    Scheduled Conference Report Fields
    276
  - System Alerts Log
    277
  - Install History Log
    278
    
    System Alerts Results
    278
    
    System Alerts Selection
    278
  - Install History Selection
    279
  - Install History Results
    279
  - Disk Usage
    280
  - Disk Usage by Organization
    281
- A Error Codes and Alarm Conditions
  
  283
- B Server Alarms and Alerts
  
  285
  - Alerts/Alarms Corrective Maintenance Procedures
    286
- C Voice Prompts
  
  309
  - Voice Prompt List
    309
- DNTP Servers
  
  321
  - NTP Servers: US
    321
    
    Administrative Functions
    323
    
    Serial Console
    323
  - Serial Console Menu
    324
  - Change Password
    325
  - Reset Certificate/Key Pair
    325
  - Revert Server Software
    325
  - Restore Configuration
    325
  - Reset Web Administrator Password
    326
  - Restart Server
    326
  - Shutdown Server
    326
  - End Configuration Session
    326
  - Cookie Basics
    327
  - Cookie Administration for ACS
    328
  - Cookie Mis-Configuration
    329
- GIM Archiving
  
  331
  - IM Archiving Features and Operating Parameters
    331
  - The SMTP Message Structure
    332
  - Field Definitions
    334
- HSNMP Traps SNMP Traps
  
  335
  - SNMP V2
    335
  - SNMP V3
    336
  - Mib
    337
- Application Sharing Proxy Issues
  
  363
  - Proxy Traversal Solutions
    364
  - Authentication
    364
  - Logging
    364
  - Uninstall
    365

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