Alcatel-Lucent OmniTouch Administration Manual page 302

Alert/Alarm Impact
SLI-1001 Service offered
by the
General
component is
Alert/Alcatel-
now available.
Lucent Server
Alert
SLI-3001 Service offered
by the
General
component
Alert/Alcatel-
was
Lucent Server
temporarily
Alert
unavailable.
SLI-7001 Service offered
by the
General
component is
Alarm/Alcatel-
unavailable.
Lucent Server
Alarm
STK-1001 Service offered
General by the
Alarm/Alcatel- component is
Lucent Server now available.
Alarm
STK-3001 Service offered
General by the
Alarm/Alcatel- component
Lucent Server was
Alarm temporarily
unavailable.
Severity Description
Informational This alert is raised if the
Document pre-processor
server service experiences a
reset and has returned to
service.
Minor This alert is raised if the
Document pre-processor
server service experiences a
reset. This affects
Presentation Sahring.
Major This alarm is raised if the
Document pre-processor
server service experiences a
reset and has not yet
properly restarted.
Minor This alarm is raised if the
stacking connection has
been restored after a period
of disconnect.
Major This alarm is raised if the
stacking has lost
connection between the
listed servers.
Instance Action
Document pre- No immediate action
processor restart was required. Call Customer
finally successful at ' . Support as soon as
$date .' possible, if service is in
use and this reoccurs.
Document pre- Check that the service
processor server is currently running
restart at ' . $date .' and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
Document pre- Call Customer Support
processor server immediately if this
restart again at ' . service is currently in
$date .' Will not send use and the service does
more mail until not restart within 10
server restarts minutes. This effect the
successfully ability to share
presentations.
Stack connection from No immediate action
'.$node_id.' to ' required. Call Customer
.$node.' was finally Support as soon as
successful at '.$date.' possible, if service is in
use and this reoccurs.
Stack connection from Check that the service
' . $node_id . ' to ' . is currently running
$node . ' is down. and monitor for any
Status is ' . further instances. Call
$stackstatus . ' at ' . Customer Support as
$date . ' soon as possible if this
condition does not clear
itself within a few
minutes.