Page 1 OmniTouch My Teamwork (for ACS Release 7.1.4) Unified Conferencing and Collaboration Installation Guide 8AL90213USAC ed 01 September 12, 2008...
Page 2 FCC Interference Statement If equipment has been purchased from Alcatel-Lucent, this equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against radio interference in a commercial environment. This equipment can generate, use and radiate radio frequency, energy and, if not installed and used in accordance with the instructions in this manual, may cause interference with radio communications.
Page 3: Table Of Contents
Activating document converter software after a completed installation ..........4-13 Installation Verification For any installation .............................5-2 Telephony validation tests for VoIP and PSTN ..................5-3 OmniTouch My Teamwork Mobile Edition Installation requirements ...........................A-1 Devices ...............................A-2 Features ..............................A-8 Installing My Teamwork for IBM® Lotus® Sametime®...
Page 4 Contents .................................................... My Teamwork for IBM Lotus Sametime Installation Checklist ...............B-35 My Teamwork for Microsoft Office Communicator Accessing My Teamwork ........................... C-2 LCS integration ............................C-3 Changing Authentication ........................C-11 Setting up users ............................C-13 Editing your registry ..........................C-17 Creating the conferencing service ......................
Page 5 Installing My Teamwork for IBM® Lotus® Sametime® ................B-2 Sametime telephony service configuration ....................B-14 To enable the display of Alcatel-Lucent My Teamwork recordings within the IBM Lotus Sametime Meeting Center ............................B-19 To configure for automatic installation ....................B-27 To manually install the Sametime Plug-in ....................
Page 6 My Teamwork for Microsoft Office Communicator To install Windows Server 2003 Standard Edition ..................C-4 To install Live Communication Server ...................... C-5 To configure OmniTouch My Teamwork users ..................C-7 To set up a Static Route ..........................C-8 To authorize the Host ..........................C-10 To change the Authentication protocol ....................
Page 7 3-16 Administration Welcome Screen ....................3-14 My Teamwork Licensing Licensing Page ..........................4-3 VMware License ..........................4-5 Document Conversion VM ......................4-8 OmniTouch My Teamwork Mobile Edition User Settings ..........................A-3 Download Page ..........................A-4 My Teamwork Login Screen ......................A-5 Menu .............................A-6 Options Dialog Box ........................A-7 ....................................................
Page 8 List of figures .................................................... Contact List ..........................A-8 Installing My Teamwork for IBM® Lotus® Sametime® ACS Administration Console .......................B-2 Sametime Counted LIcenses ......................B-2 Add User ............................B-3 Search User ............................B-3 Client Connector List ........................B-4 Client Connector Options ......................B-4 User Settings ..........................B-5 Configuration Menu ........................B-6 Selecting Connector Settings ......................B-6 B-10...
Page 9 List of figures .................................................... B-32 Web Meeting Details Subform Code ..................B-23 B-33 Cursor Position ..........................B-24 B-34 Create Menu ..........................B-25 B-35 Insert Subform Dialog Box ......................B-25 B-36 Updated WebMeetingDetails Subform ..................B-26 B-37 Sametime Configurator ....................... B-28 B-38 URL for UIM Provisioning if installing for Sametime 7.5.x ............
Page 10 List of figures .................................................... C-20 Advanced Connection Settings Dialog Box ................C-27 C-21 My Phone Numbers ........................C-28 C-22 Trusted Sites Dialog Box ......................C-29 C-23 View Certificate .......................... C-30 C-24 Install Certificate ........................C-31 C-25 Certificate Wizard ........................C-32 C-26 Exiting the Certificate Import Wizard ..................
Page 11: Introduction
Introduction Overview Purpose This chapter explains the relationship between the OmniTouch My Teamwork software and the OmniTouch Advanced Communications Server (ACS). Contents This chapter covers the following topics: OmniTouch Advanced Communications Server (ACS) Platform Scope OmniTouch Advanced Communications Server (ACS) Platform This installation guide tells you how to install the My Teamwork software.
Page 12: Applications On The Acs Platform
You should read this guide in its entirety before you begin the installation process. Scope The guide provides basic installation instructions. For advanced or nonstandard installations (for example, stacking), refer to the instructions in the Alcatel-Lucent OmniTouch Advanced Communications Server (ACS) Administration Guide.....................................................
Page 13 Contents This chapter covers the following topic: Additional documents Additional documents Table 2-1 Additional Available Documents Title Alcatel-Lucent OmniTouch Advanced 8AL90208USAD ed.01 Communications Server (ACS) Administration Guide, Release 7.1.4 Alcatel-Lucent OmniTouch Advanced Communications Server (ACS) Customer Release Bulletin, Release 7.1.4 Alcatel-Lucent OmniTouch My 8AL90212USAC ed.01...
Page 14: Related Documentation Additional Documents
Related Documentation Additional documents .................................................... Located at: Alcatel-Lucent OmniTouch Unified Communications Application Suite https://www.technical-knowledge-base.com/km Compliant Platforms .................................................... 2 - 2 8AL90213USAC ed 01 September 12, 2008...
Page 15: Installation Instructions
Installation Instructions Overview Purpose This chapter presents procedures for both a new installation and an upgrade. Contents This chapter covers the following topics and procedures. Topics: Before installing Installation media Installation notes Upgrades: stacks Installation and upgrade Assigning an initial IP address 3-10 Initial configuration 3-13...
Page 16: Before Installing
TP240 card in RHE4. If you want to upgrade to OmniTouch ACS 7.0 or greater, replace the TP240 card with a TP260 which is available from Alcatel-Lucent, or switch to the IP trunking interface (for example, SIP).
Page 17: Upgrades: Stacks
6. Replicate the database from the Primary. Installation and upgrade For OmniTouch ACS 7.1.4, Alcatel-Lucent supports both scratch installations and upgrades from OmniTouch ACS 7.1.3 or from OmniTouch ACS 6.1.0.2982. When upgrading 6.1 systems to 7.0 or 7.1.x, a new license is required for Note: OmniTouch ACS and for VMware.
Page 18 Installation Instructions To scratch install or upgrade an existing OmniTouch ACS 6.1.0.2982 installation .................................................... To scratch install or upgrade an existing OmniTouch ACS 6.1.0.2982 installation ............................................If upgrading, make a backup of your current system............................................Insert ACS 7.1.x DVD into the DVD drive, and then reboot the server............................................
Page 19: To Upgrade An Existing Omnitouch Acs 7.1.3.3855 To Acs 7.1.4
Installation Instructions To upgrade an existing OmniTouch ACS 7.1.3.3855 to ACS 7.1.4 ..............................................................................................Approximately as much as 45 minutes after the “password changed” text is displayed, the system displays the screen. Complete Congratulations, the installation is complete............................................Remove the DVD and press to reboot the system.
Page 20: Upgrade Server Software
Installation Instructions To upgrade an existing OmniTouch ACS 7.1.3.3855 to ACS 7.1.4 .................................................... c. Select Configuration->Upgrade Server Software Figure 3-2 Upgrade Server Software d. Delete any previous upgrade images (for example, eiab26.tar.gz.rel_7_1_3b3855 from the list. Uploaded install images Figure 3-3 Upgrade Server Software Box e.
Page 21: File Successfully Deleted
Installation Instructions To upgrade an existing OmniTouch ACS 7.1.3.3855 to ACS 7.1.4 .................................................... Figure 3-5 File Successfully Deleted f. Insert the ACS 7.1.4 DVD into the DVD drive of your PC. g. Click the button to locate the file. Browse eiab26.tar.gz.rel_7_1_4bxxxx Figure 3-6 Selecting the Latest Install File h.
Page 22: Completed Upload
Installation Instructions To upgrade an existing OmniTouch ACS 7.1.3.3855 to ACS 7.1.4 .................................................... i. Click Install Figure 3-8 Completed Upload j. Click . The upgrade status will appear in the Wed Administration Console. Figure 3-9 Installation Verification Dialog Box Figure 3-10 Upgrade Status ....................................................
Page 23: Server Restart
Installation Instructions To upgrade an existing OmniTouch ACS 7.1.3.3855 to ACS 7.1.4 .................................................... k. When the upgrade is complete, the server will automatically restart. l. Refresh or log back in to the Web Administration console. The following message will appear in the Web Administration console: T he OS n e ed s t o b e up g ra d ed t o R HE L 4u 6.
Page 24: Assigning An Initial Ip Address
Installation Instructions Assigning an initial IP address .................................................... g. Press to reboot the system. Enter Multiple messages appear during reboot. h. After the reboot is finished, log into the Web Administration console. The OS upgrade notice should not appear. Figure 3-13 Completed Operating System Upgrade T E P S ................................
Page 25: Using A Static Ip Address
Network Configuration Enter Figure 3-14 Serial Administrator Console Main Menu Alcatel-Lucent strongly recommends that you use a static IP address. If you Note: respond to using DHCP , proceed to section “Using DHCP”............................................On the next screen (Use DHCP), respond and proceed to section “Using a Static IP...
Page 26: Using Dhcp
............................................Scroll to the choice and select . The following prompt appears. Restart Server Restart Alcatel-Lucent server (and lose all current calls)? ............................................Select Your system will reboot. T E P S ..................................................................................
Page 27: Initial Configuration
Installation Instructions Initial configuration .................................................... Initial configuration At this point in the installation, you should be able to use OmniTouch ACS’s Web Administration Interface to complete your server’s initial configuration. To connect to the server from a browser on another computer ............................................
Page 28: Administration Welcome Screen
Installation Instructions To connect to the server from a browser on another computer .................................................... All OmniTouch ACS servers are shipped with the same default Login Important! ID and Password. For your server’s security, you should change the Password immediately. You cannot delete the default “Admin” user. You can add another Admin user with a unique password.
Page 29 A menu of Configuration items appears on the left. The server is very configurable; however, only a subset of the available configuration is required for basic installation. Before attempting to bring up Alcatel-Lucent’s ACS OmniTouch applications (for example, My Teamwork), please visit the following...
Page 30 Installation Instructions To connect to the server from a browser on another computer ......................................................................................................3 - 1 6 8AL90213USAC ed 01 September 12, 2008...
Page 31: My Teamwork Licensing
Obtaining your license files Activating document converter software after a completed installation 4-13 Procedures: To acquire the OmniTouch My Teamwork and VMware license files To upload and install the My Teamwork license file To install the VMware license file To re-host license keys...
Page 32: Obtaining Your License Files
Log in to the OmniTouch Advanced Communications Server Web Administration interface............................................Click Configuration ............................................Click Licensing 1 My Teamwork requires both a proprietary Alcatel-Lucent license and a VMware license. VMware is required for data conferencing..................................................... 4 - 2 8AL90213USAC ed 01 September 12, 2008...
Page 33: Licensing Page
The Alcatel-Lucent Support Center uses the System Serial Number to generate the OmniTouch ACS license file. The Alcatel-Lucent Support Center will send you the My Teamwork license file which you need to save to your local drive and then upload to My Teamwork.
Page 34: To Upload And Install The My Teamwork License File
To upload and install the My Teamwork license file .................................................... Notes: If you ordered Alcatel-Lucent Professional Services, you do not need to contact the Alcatel-Lucent Support Center for license keys. The software key is preloaded on the My Teamwork server.
Page 35: To Install The Vmware License File
My Teamwork Licensing To install the VMware license file .................................................... To install the VMware license file ............................................If you are not already there, log into the Web Administration interface for your server, and navigate to the Licensing screen through Configuration–>Licensing ............................................
Page 36: To Re-Host License Keys
(may be one or both)............................................The Alcatel-Lucent Support Center generates the new license key and sends you the key through email. This new key(s) will be stored in eLicensing Services and available for a week after you receive them for viewing and downloading.
Page 37: To Construct Document Conversion Vm
My Teamwork Licensing To construct Document Conversion VM .................................................... To construct Document Conversion VM OmniTouch ACS 7.1.4 is backwards compatible with prior versions of document sharing virtual machines. When upgrading to this new release, your document converter will still be valid. This procedure assumes you have: At least an hour to complete this procedure.
Page 38: Document Conversion Vm
My Teamwork Licensing To construct Document Conversion VM .................................................... 7. Reset the virtual machine’s hard drive settings to prevent additional changes to the virtual hard drive. 8. Mark the installation as completed. 9. Test the new document sharing virtual machine. Installation Procedure ............................................
Page 39 My Teamwork Licensing To construct Document Conversion VM .................................................... b. Locate the box labeled and enter the product keys for Step 1: Enter Product Keys your copies of Windows and Office. Click the button and the Submit Keys button in the resulting dialog box. c.
Page 40 My Teamwork Licensing To construct Document Conversion VM .................................................... If there are errors, see Step iv below. Note: iii. A new VMware image should quickly appear – within 30 seconds. A window reflecting activity on the virtual machine will appear within the new VMware image.
Page 41 My Teamwork Licensing To construct Document Conversion VM ..............................................................................................Install VMware tools on the virtual machine. a. When the virtual machine finishes installing Office, make the TightVNC window the active window. b. Remove the Office CD from the OmniTouch ACS server CD drive and return to your client workstation.
Page 42 My Teamwork Licensing To construct Document Conversion VM .................................................... a. Select Start->All Programs->Accessories–>System Tools and follow the instructions given. When completed, exit the ->Activate Windows program. b. Select . Start Word and follow the Start->All Programs->Microsoft Office instructions given, selecting activation.
Page 43: Activating Document Converter Software After A Completed Installation
My Teamwork Licensing Activating document converter software after a completed installation .................................................... It may take up to 5 minutes for the virtual machine to initialize to a ready Note: state. All servers and watchdogs should eventually become green. b. Using Internet Explorer on any client workstation, log into OmniTouch ACS as a user.
Page 44 My Teamwork Licensing To activate your document convertor software after an installation has been completed .................................................... b. Locate the box labeled on the Construction of Step 2: Open VM Window Document Conversion VM page. (This is accessed on the Web Administration console through .) Enter the name or IP Configuration–>Advanced Settings...
Page 45 My Teamwork Licensing To activate your document convertor software after an installation has been completed .................................................... b. Locate the box labeled Step 4: Label VM Construction Complete or Cancel VM at the bottom of the page. Click the button and click the Construction Complete button in the resulting dialog box.
Page 46 My Teamwork Licensing To activate your document convertor software after an installation has been completed ......................................................................................................4 - 1 6 8AL90213USAC ed 01 September 12, 2008...
Page 47: Installation Verification
Installation Verification Overview Purpose This chapter presents testing to verify the success of your OmniTouch ACS installation by creating users, logging on a user, and performing a quick check of OmniTouch ACS functionality. You must have telephony working to perform these tests. Note: This testing does not extensively test each feature.
Page 48: For Any Installation
Installation Verification For any installation .................................................... For any installation 1. Check server status. 2. Check login page for messages. 3. Create a user from the system page. Administrator–>Provisioning 4. Log into Buddies as that user and verify that the interface and show the Administrator–>Configuration Buddies–>Help–>About...
Page 49: Telephony Validation Tests For Voip And Pstn
Installation Verification Telephony validation tests for VoIP and PSTN .................................................... Telephony validation tests for VoIP and PSTN You will need access to 3 phones for the following tests. Note: To dial out 1. As Buddy-1, double-click on Buddy-2’s phone icon from the main contact screen. Verify that an IM window appears to both Buddy-1 and Buddy-2, and both Buddy-1 and Buddy-2 are dialed.
Page 50: To Dial Out Of A Conference
Installation Verification To dial out of a conference .................................................... 8. Close Buddy-1’s IM window. Verify Buddy-2 receives a message that Buddy-1 has left the session. 9. Close Buddy-2’s IM window. To dial out of a conference 1. Log Buddy-1 into Buddies. 2.
Page 51: To Dial In To A Conference
Installation Verification To dial in to a conference .................................................... 16. As Buddy-1, press the ‘#’ key twice. Then press the ‘3’ key once. Verify that Buddy-1 hears a prompt stating there are 2 people in this call, and then hears the names of both callers. 17.
Page 52 Installation Verification To dial in to a conference .................................................... 11. Enter the participant access code, and press the ‘#’ key. Verify that the third caller hears the “At the tone, please state your name” prompt. 12. State the participant’s name and press the ‘#’ key. Verify that the third caller hears the “One moment while your call is being connected”...
Page 53: A Omnitouch My Teamwork Mobile Edition
OmniTouch My Teamwork Mobile Edition Overview Purpose This appendix presents the OmniTouch My Teamwork Mobile Edition installation procedure. Contents This appendix covers the following topics and procedure. Topics: Installation requirements Devices Features Procedure: To install OmniTouch My Teamwork Mobile Edition Installation requirements Windows Mobile®...
Page 54: Devices
It may function well on other comparable Windows Mobile 6 PocketPCs, even Note: though they have not been tested. To install OmniTouch My Teamwork Mobile Edition ............................................From the Administrator Web Console, the System Administrator must verify that the user is licensed and enabled for Mobile.
Page 55: User Settings
OmniTouch My Teamwork Mobile Edition To install OmniTouch My Teamwork Mobile Edition .................................................... Figure A-1 User Settings .................................................... A - 3 8AL90213USAC ed 01 September 12, 2008...
Page 56: Download Page
OmniTouch My Teamwork Mobile Edition To install OmniTouch My Teamwork Mobile Edition ..............................................................................................From Internet Explorer on your PocketPC, enter the following URL: your_my_teamwork_server/md.html Example: alcatel-lucent.myteamwork.com/md.html ............................................A download HTML page appears: Figure A-2 Download Page ............................................Click the button.
Page 57: My Teamwork Login Screen
OmniTouch My Teamwork Mobile Edition To install OmniTouch My Teamwork Mobile Edition ..............................................................................................When the installation is successfully completed, you will see a message similar to the following on your device screen: myTCabs.cab was successfully installed on your device. If you need more storage space, you can remove installed programs.
Page 58: A-4 Menu
OmniTouch My Teamwork Mobile Edition To install OmniTouch My Teamwork Mobile Edition ..............................................................................................To set the server that My Teamwork will use, select in the lower right and select Menu Options dialog box appears. Options Figure A-4 Menu ............................................
Page 59: Options Dialog Box
OmniTouch My Teamwork Mobile Edition To install OmniTouch My Teamwork Mobile Edition .................................................... Figure A-5 Options Dialog Box ............................................Click in the lower left in the dialog box. Options ............................................Enter your My Teamwork username and password in the login screen and...
Page 60: Features
OmniTouch My Teamwork Mobile Edition Features .................................................... Figure A-6 Contact List If you lose network access, you will need to log in again to reconnect to My Note: Teamwork. T E P S ................................ Features My Teamwork Mobile Edition enables users to take advantage of the following features: Authentication –...
Page 61 My Teamwork contacts. Today If you upgrade to a newer version of Internet Explorer, Alcatel-Lucent recommends resetting your device before installing the new version. When upgrading to a new version of My Teamwork Mobile Edition, the previous version will be removed and the newest one installed.
Page 62 OmniTouch My Teamwork Mobile Edition Features ......................................................................................................A - 1 0 8AL90213USAC ed 01 September 12, 2008...
Page 63: B Installing My Teamwork For Ibm® Lotus® Sametime
Procedures: Installing My Teamwork for IBM® Lotus® Sametime® B-14 Sametime telephony service configuration B-19 To enable the display of Alcatel-Lucent My Teamwork recordings within the IBM Lotus Sametime Meeting Center B-27 To configure for automatic installation B-30 To manually install the Sametime Plug-in ....................................................
Page 64: Acs Administration Console
Installing My Teamwork for IBM® Lotus® Sametime® Installation requirements .................................................... Installation requirements Valid My Teamwork version 7.1.4 for IBM® Lotus® Sametime® licenses • IBM® Lotus® Sametime® 8.0 • ® ® ® Installing My Teamwork for IBM Lotus Sametime ............................................From the Administrator Web Console, the System Administrator must verify that the user is licensed and enabled for Sametime.
Page 65: Add User
Installing My Teamwork for IBM® Lotus® Sametime® Installing My Teamwork for IBM® Lotus® Sametime® ..............................................................................................Create a Sametime Client Connector My Teamwork account. a. Return to the ACS Web Administration Console screen and click Provisioning–>Add User Figure B-3 Add User b.
Page 66: Client Connector List
Installing My Teamwork for IBM® Lotus® Sametime® Installing My Teamwork for IBM® Lotus® Sametime® .................................................... b. In the field, enter and click Search client_connector Submit The list of client connectors is displayed. Figure B-5 Client Connector List c. Select the Client Connector you want to set as your client connector. A list of options appears.
Page 67: User Settings
Installing My Teamwork for IBM® Lotus® Sametime® Installing My Teamwork for IBM® Lotus® Sametime® .................................................... Figure B-7 User Settings e. Check the box. Client Connector f. Check the box. Sametime Conferencing Allowed g. Click Save Changes .................................................... B - 5 8AL90213USAC ed 01 September 12, 2008...
Page 68: Configuration Menu
Installing My Teamwork for IBM® Lotus® Sametime® Installing My Teamwork for IBM® Lotus® Sametime® ..............................................................................................Configure the setting. Trusted Hosts a. Return to the ACS Web Administration Console screen and click Configuration->Connector Settings->Modify Trusted Hosts. All My Teamwork licenses that are generated enable ECS presence. Note: Figure B-8 Configuration Menu Figure B-9 Selecting Connector Settings...
Page 69: Selecting Modify Trusted Hosts
Installing My Teamwork for IBM® Lotus® Sametime® Installing My Teamwork for IBM® Lotus® Sametime® .................................................... Figure B-10 Selecting Modify Trusted Hosts b. In the field, enter or append the IP address of the Sametime Server. Value Figure B-11 Entering a Sametime Server IP Address c.
Page 70 Installing My Teamwork for IBM® Lotus® Sametime® ..............................................................................................Install the Alcatel-Lucent My Teamwork for IBM® Lotus® Sametime® application. Before you start the installation, make sure the following settings have been enabled on the My Teamwork server. The My Teamwork server is licensed for Sametime users.
Page 71: Server Selection
Installing My Teamwork for IBM® Lotus® Sametime® Installing My Teamwork for IBM® Lotus® Sametime® .................................................... ® ® ® Figure B-13 My Teamwork for IBM Lotus Sametime ............................................Click Next and select the Sametime 8.0.x to install Figure B-14 Server Selection ............................................
Page 72: Domino Program Directory
Installing My Teamwork for IBM® Lotus® Sametime® Installing My Teamwork for IBM® Lotus® Sametime® .................................................... Figure B-15 Domino Program Directory Figure B-16 Domino Data Directory ............................................When prompted, enter the Sametime server’s Fully Qualified Host Name............................................Enter the Sametime server information.....................................................
Page 73: Sametime Server Details
Installing My Teamwork for IBM® Lotus® Sametime® Installing My Teamwork for IBM® Lotus® Sametime® .................................................... Figure B-17 Sametime Server Details ............................................Enter the Sametime server information. The settings entered here are stored in the MyTeamworkProperties.xml which Note: can be found in the \Domino\telephony_ext directory. Figure B-18 My Teamwork Server Details ....................................................
Page 74: Final Install Screen
Installing My Teamwork for IBM® Lotus® Sametime® Installing My Teamwork for IBM® Lotus® Sametime® ..............................................................................................When the installation is complete, click Finish Figure B-19 Final Install Screen .................................................... B - 1 2 8AL90213USAC ed 01 September 12, 2008...
Page 75: Myteamworkproperties.xml
Installing My Teamwork for IBM® Lotus® Sametime® Installing My Teamwork for IBM® Lotus® Sametime® ..............................................................................................If the My Teamwork server is part of a stack configuration: a. Edit the MyTeamworkProperties.xml which can be found in the \Domino\telephony_ext directory. b. Remove the comment tags to add additional servers (Secondary server). Figure B-20 MyTeamworkProperties.xml ............................................
Page 76: Sametime Telephony Service Configuration
Installing My Teamwork for IBM® Lotus® Sametime® Sametime telephony service configuration .................................................... Sametime telephony service configuration To complete setup, you must sign a new database that has been installed on the Domino server. The database is called ALSTagents.nsf and it is located in the Domino Data directory.
Page 77: Sametime Web Administration Login
Installing My Teamwork for IBM® Lotus® Sametime® Sametime telephony service configuration .................................................... Figure B-21 Sametime Web Administration Login ............................................Expand and click Configuration Meeting Services Figure B-22 Meeting Services ............................................Locate Allow people to schedule a telephone conference call for a web conference. .
Page 78: Conferencing Integration Option
Installing My Teamwork for IBM® Lotus® Sametime® Sametime telephony service configuration .................................................... Figure B-23 Conferencing Integration Option ............................................Click on Policies Figure B-24 Policies .................................................... B - 1 6 8AL90213USAC ed 01 September 12, 2008...
Page 79: Sametime Default Policy
Installing My Teamwork for IBM® Lotus® Sametime® Sametime telephony service configuration ..............................................................................................Click on Sametime Default Policy Figure B-25 Sametime Default Policy .................................................... B - 1 7 8AL90213USAC ed 01 September 12, 2008...
Page 80: Community Services
Installing My Teamwork for IBM® Lotus® Sametime® Sametime telephony service configuration ..............................................................................................Under , locate Community Services Allow telephony for contact lists, instant . Check this item if it is not already selected. messaging, and instant meetings Figure B-26 Community Services ............................................
Page 81: To Enable The Display Of Alcatel-Lucent My Teamwork Recordings Within The Ibm Lotus Sametime Meeting Center
Installing My Teamwork for IBM® Lotus® Sametime® To enable the display of Alcatel-Lucent My Teamwork recordings within the IBM Lotus Sametime Meeting .................................................... To enable the display of Alcatel-Lucent My Teamwork recordings within the IBM Lotus Sametime Meeting Center Design changes are required to the STConf.nsf on the Sametime servers. You will need a that has design access to the STCONF.NSF database which is on the Sametime...
Page 82: Template Inheritance
Installing My Teamwork for IBM® Lotus® Sametime® To enable the display of Alcatel-Lucent My Teamwork recordings within the IBM Lotus Sametime Meeting .................................................... Figure B-28 Template Inheritance ............................................Open alstagents.nsf using the Domino Designer Client. You can open the file from a local workstation. It does not need to be on the Note: server.
Page 83: Shared Code, Subforms
Installing My Teamwork for IBM® Lotus® Sametime® To enable the display of Alcatel-Lucent My Teamwork recordings within the IBM Lotus Sametime Meeting ..............................................................................................On the alstagents.nsf database, go to the –> view. Shared Code Subforms Figure B-29 Shared Code, Subforms ............................................
Page 84: Pasting The Subform
Installing My Teamwork for IBM® Lotus® Sametime® To enable the display of Alcatel-Lucent My Teamwork recordings within the IBM Lotus Sametime Meeting ..............................................................................................Switch to the view. Right-click STCONF.nsf Shared Code Subforms and Paste the subform. Figure B-31 Pasting the Subform ............................................
Page 85: Web Meeting Details Subform Code
Installing My Teamwork for IBM® Lotus® Sametime® To enable the display of Alcatel-Lucent My Teamwork recordings within the IBM Lotus Sametime Meeting ..............................................................................................Scroll down the subform until you see the code shown in the following screen. Figure B-32 Web Meeting Details Subform Code ....................................................
Page 86: Cursor Position
Installing My Teamwork for IBM® Lotus® Sametime® To enable the display of Alcatel-Lucent My Teamwork recordings within the IBM Lotus Sametime Meeting ..............................................................................................Place the cursor where indicated in the following screen. Figure B-33 Cursor Position .................................................... B - 2 4...
Page 87: Create Menu
Installing My Teamwork for IBM® Lotus® Sametime® To enable the display of Alcatel-Lucent My Teamwork recordings within the IBM Lotus Sametime Meeting ..............................................................................................Select from the menu. Create–> Resource–>Insert Subform… Figure B-34 Create Menu ............................................Select the subform and click...
Page 88: Updated Webmeetingdetails Subform
Installing My Teamwork for IBM® Lotus® Sametime® To enable the display of Alcatel-Lucent My Teamwork recordings within the IBM Lotus Sametime Meeting .................................................... Figure B-36 Updated WebMeetingDetails Subform ............................................Exit the the design changes. Subform Save The design changes are now complete.
Page 89: The My Teamwork Plug-In For Sametime
Sametime server. Example: [sametimeserver]/data/domino/html/Alcatel-LucentUpdateSite/ To configure for automatic installation The advantage of the automatic installation is that all clients will have the plugin the next time they connect to the Sametime server. This also ensures that all Sametime users will have the same version of the plugin.
Page 90: Sametime Configurator
Installing My Teamwork for IBM® Lotus® Sametime® To configure for automatic installation .................................................... Figure B-37 Sametime Configurator ............................................Open the CommunityClient Document and define the location of your update site by the “URL for UIM Provisioning” Attribute. You must enter the Fully Qualified Hostname of your Sametime Server.
Page 91: B-39 Url For Uim Provisioning If Installing For Sametime 8.0.X
Installing My Teamwork for IBM® Lotus® Sametime® To configure for automatic installation .................................................... Figure B-39 URL for UIM Provisioning if installing for Sametime 8.0.x ............................................The next time a user connects with the Sametime Connect Client, the Connect clients update manager will recognize the new features and will start to download them automatically.
Page 92: To Manually Install The Sametime Plug-In
Installing My Teamwork for IBM® Lotus® Sametime® To manually install the Sametime Plug-in .................................................... To manually install the Sametime Plug-in ............................................From the IBM Lotus Sametime Connect Client, select Tools–>Plug-Ins–>Install Plug-Ins... Figure B-40 Tools Menu .................................................... B - 3 0 8AL90213USAC ed 01 September 12, 2008...
Page 93: Install/Update Dialog Box
Installing My Teamwork for IBM® Lotus® Sametime® To manually install the Sametime Plug-in .................................................... In the dialog box, select and click Install/Update Search for new features to install Next Figure B-41 Install/Update Dialog Box .................................................... B - 3 1 8AL90213USAC ed 01 September 12, 2008...
Page 94: New Update Site
Teamwork installation. It wil be used for new installations and retrieval of updates............................................Enter the name My Teamwork for Sametime and provide the URL to the Sametime server where you installed the Sametime plug-in. Example: http://acme.edial.com/sametime/Alcatel-LucentUpdateSite/site.xml Figure B-42 New Update Site ............................................Click to submit the New Update Site ....................................................
Page 95: Available Updates
Figure B-43 Available Updates ............................................Select (where x.x.x is the version number Alcatel-Lucent MyTeamwork Plug-in x.x.x installed on the server) and proceed to accept the license and certificates............................................Click to complete the installation of the plug-in.
Page 96: Setting The Maximum Length Of Sametime Conferences
Installing My Teamwork for IBM® Lotus® Sametime® Setting the maximum length of Sametime conferences .................................................... Figure B-44 IBM Lotus Sametime Connect Restart Dialog Box T E P S ................................ Setting the maximum length of Sametime conferences If a user is a My Teamwork for IBM Lotus Sametime user, the maximum length of conferences needs to be set on the Sametime Domino server to match what is set on the ACS server.
Page 97: My Teamwork For Ibm Lotus Sametime Installation Checklist
Alcatel-Lucent My Teamwork 7.1.x o Always use the latest build o Add the necessary licenses for Sametime Alcatel-Lucent My Teamwork for IBM Lotus Sametime application(for example, build 080512) o Current build is: for example, May 12, 2008 Client software Lotus Domino Administrator 7.0 or 8.0...
Page 98 Verify MyTeamwork User login names are the same email address used by Lotus Domino system users Verify MyTeamwork User login names have been licensed to use Sametime services. Install Alcatel-Lucent My Teamwork for IBM Lotus Sametime application (latest build) o Sametime FQDN: ________________________________________________...
Page 99 My Teamwork for Microsoft Office Communicator Overview Purpose This chapter shows you how to set up your system to access Alcatel-Lucent OmniTouch My Teamwork audio and video conferencing features using the Microsoft Office Communicator user interface. Contents This appendix covers the following topics and procedures.
Page 100: My Teamwork For Microsoft Office Communicator
This feature is not available in My Teamwork Office Edition. Note: Microsoft® Office Communicator 2005 users can access Alcatel-Lucent OmniTouch My Teamwork audio and video conferencing features through the Microsoft Office Communicator version 1.0 user interface enabling enterprises to avoid the recurring costs associated with third-party conference call services.
Page 101: Lcs Integration
My Teamwork and in Live Communications Server for ease of use and administration. The most common configuration is <firstname>.<lastname>@<domain>. Naming Example: My Teamwork username: John.Smith@dev01.dev.alcatel-lucent.com LCS username: John.Smith@lcs.alcatel-lucent.com It may be necessary for specific organizations to have unique naming Note: conventions.
Page 102: To Install Windows Server 2003 Standard Edition
Set up and configure Windows Server 2003 Standard Edition............................................Select a server name that will belong to the Active Directory/DNS domain that will be constructed later in this procedure. (for example, lcssrv.lcs.alcatel-lucent.office) Do not manually install DNS services at this point in the process. These Note: services will be installed when the Active Directory Wizard is run later in this procedure.
Page 103: To Install Live Communication Server
It is recommended to install LCS on the same server where the previously Note: installed Windows 2003 Active Directory and DNS are located. (No other LCS Services are required for OmniTouch My Teamwork to integrate with LCS.) ............................................Select all default options presented during the running of the Installation Wizard. The Wizard steps that must be completed are: a.
Page 104: Sip Proxy
When completed, LCS should be configured and working. LCS Middleware Communications Service After Alcatel-Lucent OmniTouch My Teamwork for Microsoft Office Communicator 2005 is installed and the server is rebooted, Live Communications Server Middleware Communications Service (MidCommun) will be automatically installed on the My Teamwork server.
Page 105: To Configure Omnitouch My Teamwork Users
My Teamwork for Microsoft Office Communicator To configure OmniTouch My Teamwork users .................................................... To configure OmniTouch My Teamwork users My Teamwork user names must be associated with LCS user names. This is required so that incoming invitations and messages destined for a particular My Teamwork user can be referenced and mapped.
Page 106: To Set Up A Static Route
My Teamwork for Microsoft Office Communicator To set up a Static Route .................................................... To set up a Static Route You will need to set up a route to enable the LCS server to communicate with the My Teamwork server............................................From the Start menu, locate the Microsoft Office Live Communications Server 2005 icon to open the LCS Management Console User Interface.
Page 107: Example Of Static Route Information
My Teamwork for Microsoft Office Communicator To set up a Static Route .................................................... Provide the Fully Qualified DNS (domain name) of the configured My Domain: Teamwork server. In the user’s URI, this is the information after the @ in the LCS User ID.
Page 108: To Authorize The Host
My Teamwork for Microsoft Office Communicator To authorize the Host .................................................... To authorize the Host ............................................Right-click on the server icon and select Properties ............................................Select and click the button. Host Authorization dialog box appears. Edit Authorized Host Figure C-5 Edit Authorized Host ............................................
Page 109: Changing Authentication
My Teamwork for Microsoft Office Communicator Changing Authentication .................................................... Changing Authentication You must set the authentication mode to be used by the LCS server. The default installation supports both NTLM and Kerberos authentication. Kerberos is more secure and is the default of an Active Directory installation. Note: If clients are members of Active Directory domains configured with Kerberos certificates, LCS will attempt to authenticate the Kerberos certificate before...
Page 110: Authentication Protocol
My Teamwork for Microsoft Office Communicator To change the Authentication protocol .................................................... Figure C-6 Authentication Protocol ............................................Change the to NTLM. Authentication protocol ............................................Click T E P S ..................................................................................C - 1 2 8AL90213USAC ed 01 September 12, 2008...
Page 111: Setting Up Users
My Teamwork for Microsoft Office Communicator Setting up users .................................................... Setting up users Users must be added to the Active Directory and provisioned for use by LCS. The LCS/MC tree control User’s directory will only show users that were added to the Active Directory and previously configured for LCS in the Active Directory Management console.
Page 112: Add New User Wizard
My Teamwork for Microsoft Office Communicator To add a new user .................................................... Figure C-8 Add New User Wizard ............................................Enable new user(s) to use LCS using the (3a) or by editing the LCS Enable Users Wizard properties of an individual user (3b & c). To enable a group of users, select multiple users in the Active Directory by Note: holding down the Ctrl key while clicking on the users.
Page 113: Enable Lcs Users
My Teamwork for Microsoft Office Communicator To add a new user .................................................... Figure C-9 Enable LCS Users Figure C-10 Enable LCS Users Wizard .................................................... C - 1 5 8AL90213USAC ed 01 September 12, 2008...
Page 114: User Properties
My Teamwork for Microsoft Office Communicator To add a new user .................................................... b. As an alternative, you can enable and provision a single user by right-clicking the user name and selecting Properties Figure C-11 User Properties c. Set the following dialog box and click the button, when User Properties...
Page 115: Editing Your Registry
My Teamwork for Microsoft Office Communicator Editing your registry .................................................... Figure C-12 User Properties T E P S ................................ Editing your registry After setting up a route for the LCS server to communicate with the My Teamwork server via the LCS Management Console and setting up LCS users within the Active Directory of the Windows Domain that hosts the LCS server.
Page 116: To Modify The Registry And Enable The My Teamwork Tab In Office Communicator 2005
My Teamwork for Microsoft Office Communicator To modify the registry and enable the My Teamwork tab in Office Communicator 2005 .................................................... To modify the registry and enable the My Teamwork tab in Office Communicator 2005 ............................................Open your registry editor from the menu.
Page 117: Registry Editor - Communicator
My Teamwork for Microsoft Office Communicator To modify the registry and enable the My Teamwork tab in Office Communicator 2005 .................................................... Figure C-14 Registry Editor – Communicator ............................................Type the following name for the new value. TabURL ............................................Right-click the entry.
Page 118: Creating The Conferencing Service
My Teamwork for Microsoft Office Communicator Creating the conferencing service ..............................................................................................Close the Registry Editor. T E P S ................................ Creating the conferencing service You must define a registry DWORD value to reveal the Office Communicator 2005 user interface elements and controls related to conferencing. To define the DWORD value ............................................
Page 119: Registry Editor - Dword
My Teamwork for Microsoft Office Communicator To define the DWORD value ..............................................................................................Right-click the Communicator folder and select value. New –> DWORD Figure C-17 Registry Editor – DWORD ............................................Type the following name for the new value: EnableConferencingService ............................................Right-click the entry.
Page 120: My Teamwork For Office Communicator Online Help
My Teamwork for Microsoft Office Communicator My Teamwork for Office Communicator Online Help .................................................... Figure C-18 Edit DWORD Value Dialog Box You must remove leading spaces from the registry entry. Important! ............................................Click The Registry Editor appears............................................Close the Registry Editor. T E P S ................................
Page 121 My Teamwork for Microsoft Office Communicator To modify the registry and enable the My Teamwork tab in Office Communicator 2005 online Help ..............................................................................................Right-click the Communicator folder and select value. New –> String ............................................Type the following name for the new value: HelpMenuURL ............................................
Page 122 My Teamwork for Microsoft Office Communicator To modify the registry and enable the My Teamwork tab in Office Communicator 2005 online Help .................................................... https://<acs-server-uri>/content/ENG- US/htdocs/buddies/media/help/moc_index.html?topic=conf_type Example: https://myteamwork.alcatel-lucent.com/content/ENG- US/htdocs/buddies/media/help/moc_index.html?topic=conf_type You must remove leading spaces from the registry entry. Important! ............................................Click The Registry Editor appears.
Page 123: To Activate Your Registry Edits
My Teamwork for Microsoft Office Communicator To activate your registry edits .................................................... Korean: • http://<acs-server-URI>/content/KOR- KN/htdocs/buddies/media/help/moc_index.html?topic=conf_type T E P S ................................ To activate your registry edits ............................................Start and sign in to Office Communicator 2005............................................Exit Office Communicator 2005. Make sure you exit the system tray icon.
Page 124: Accounts Dialog Box
My Teamwork for Microsoft Office Communicator To configure Office Communicator 2005 .................................................... Figure C-19 Accounts Dialog Box ............................................Type the following My Teamwork information in the Conferencing information fields. Conferencing My Teamwork Information Reservationless Conference Fields Information Conference ID Participant Code Leader Code Leader Code Participant Code...
Page 125: To Enter Your Phone Numbers
My Teamwork for Microsoft Office Communicator To enter your phone numbers .................................................... Figure C-20 Advanced Connection Settings Dialog Box ............................................Select the radio button. Configure settings ............................................Type the name or IP address of your Live Communication Server in the Server name or IP field.
Page 126: To Enter Your My Teamwork Server As A Trusted Site
My Teamwork for Microsoft Office Communicator To enter your My Teamwork server as a trusted site ..............................................................................................You must enter all phone numbers in the following fully qualified format: +<country/region code> <area or city code> <phone number> Spaces and parenthesis are ignored. For details about country/region codes, Note: refer to your local telephone book.
Page 127: To Validate Your Ssl Certificate
My Teamwork for Microsoft Office Communicator To validate your SSL certificate .................................................... Figure C-22 Trusted Sites Dialog Box ............................................Type the domain name of your My Teamwork server in the Add this Web site to the zone field. If you are using a nested DNS domain structure, adding the common parent Note: DNS domain allows servers in both DNS domains to be treated as trusted hosts.
Page 128: View Certificate
My Teamwork for Microsoft Office Communicator To validate your SSL certificate .................................................... Microsoft Office Communicator uses an embedded version of Internet Note: Explorer® and Internet Explorer’s Certificate processing system. Clicking the button in the Security Alert dialog box is not sufficient because Office Communicator will not prompt you if the Certificate is not recognized.
Page 129: Install Certificate
My Teamwork for Microsoft Office Communicator To validate your SSL certificate .................................................... Figure C-24 Install Certificate ............................................Once Certificate installation begins, click in each of the Certificate Import Wizard Next dialog boxes............................................Click the button. Finish .................................................... C - 3 1 8AL90213USAC ed 01 September 12, 2008...
Page 130: Certificate Wizard
My Teamwork for Microsoft Office Communicator To validate your SSL certificate .................................................... Figure C-25 Certificate Wizard ............................................When the Certificate Import Wizard is completed, you will need to click exit the dialog sequence. Do NOT click ‘No’ at any point in the process. You will abort the Important! operation.
Page 131: Exiting The Certificate Import Wizard
After you successfully install the SSL certificate, the URL will generate and return some XML content in your browser Example: <?xml version="1.0" ?> - <tabdata> - <tab> <image>https://dev08.dev.edial.office/content/ENG- US/htdocs/buddies/media/alcatel_triangle.png</image> <name>Alcatel Conferencing</name> <tooltip>Alcatel-Lucent Conferencing for Microsoft Live Communications Server</tooltip> <contenturl>https://dev08.dev.edial.office/cgi- bin/vcs?xml=withXsl&ouput_mode=text/html&xsl=/content/ENG- US/htdocs/buddies/moc_conf_list.xsl&current_vanities=&settings=user;g lobal&call_data=true&all_recordings=true</contenturl> <tabid>1</tabid> <userid>true</userid> <method>get</method>...
Page 132: Required Codecs And Video Formats
My Teamwork for Microsoft Office Communicator To verify that the SSL Certificate is installed and accepted by Internet Explorer .................................................... </tab> </tabdata> T E P S ................................ To verify that the SSL Certificate is installed and accepted by Internet Explorer ............................................
Page 133: Verifying Configuration
Verifying Configuration When you restart Microsoft Office Communicator, you should see an extra tab at the bottom of the screen with the Alcatel-Lucent phone icon on it. To verify that you have properly configured Office Communicator 2005, you should start a conference.
Page 134 My Teamwork for Microsoft Office Communicator Verifying Configuration ......................................................................................................C - 3 6 8AL90213USAC ed 01 September 12, 2008...

Alcatel-Lucent OmniTouch My Teamwork Installation Manual

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A Omnitouch My Teamwork Mobile Edition

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B Installing My Teamwork for IBM® Lotus® Sametime®

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