Alcatel-Lucent OmniTouch Administration Manual page 177

Provisioning and Account Management
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Max AppSharing Legs Per Call
Single Leg Timeout (seconds)
Document Timeout
(hours, minutes, days)
Enable Operator Assist
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8AL90208USAD ed01
November 20, 2008
This is the maximum number of application
sharing legs that can be included in a single
conference. (maximum 200)
AppSharing uses ActiveX controls to
Note:
execute VNC Server and VNC Viewer (client).
These ActiveX Controls (CSess Object which is
the server component; CvncViewer Object
which is the client component) get downloaded,
and then installed as objects embedded into
Internet Explorer and Windows Registry. This
only works on Windows machines running
Internet Explorer.
Sufficient rights need to be
Important!
granted to install and run the ActiveX
components on the target machine.
This is the length of time after which a single leg
(lone phone connection) into a conference is
terminated. This is to prevent users from dialing
into a conference with no other participants and
forgetting to hang up or needlessly occupying
server resources. The default is 3600 seconds
(one hour), generally enough for someone to
dial into a conference and wait for others to
join.
This is the length of time that uploaded
documents will remain on the OmniTouch ACS
after a call has expired. Although document
timeout (expiration time) may be specified in
minutes, the check is only run hourly, so that
documents may persist for up to an hour longer
than expected.
Checking this enables users to seek assistance
when problems arise dialing in to or during
conference calls in this organization.
After three bad dialing attempts, the
Note:
user is given the option to press 0 to speak with
an operator. During a call, the user may press
##0 (pound pound zero) or, if configured, 00
(zero zero) to request operator assistance. In
both cases, the users are placed in a queue
associated with the organization of the owner of
the conference. The user remains in the queue
until an operator answers, or the user hangs up.
To provision organizations
4 - 9