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Runco WindowWall Installation Manual

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  • Page 1 Runco WindowWall Installation Guide...
  • Page 3 • Complimentary 2nd day one-way shipping Runco may update this list of products excluded from this warranty from time to time at Runco’s sole dis- cretion, but updates to the list of covered products will not apply on a retroactive basis.
  • Page 4 RuncoCare Standard Claim Procedure In the event of a product defect, please follow the warranty claim procedure provided below: The customer is required to contact a Runco dealer or Runco Technical Support via email at support@runco.com or via phone at (toll free) 800-23-RUNCO (800-237-8626). If the customer is located outside North America, call +3589 4200 554 in Europe for product service.
  • Page 5 For in-warranty repairs, Runco will pay freight charges to return the repaired/replacement product (which shall not include accessories--e.g., cables, remotes, carrying cases, lens cap and other peripherals sold with the Runco product) to the customer from the Runco repair depot.
  • Page 6 Runco model size. If sub pixels have been identified as unacceptable by Runco the LCD will be deemed faulty and will be replaced if reported within the warranty period.
  • Page 7 OR REPLACEMENT OF THE PRODUCT. Exclusion of Damages (continued) RUNCO SHALL NOT BE LIABLE FOR DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECT IN THE PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF...
  • Page 8 Runco WindowWall Installation Guide...

  • Page 9: Table Of Contents

    Optional Runco-Supplied Accessories ........
  • Page 10 Loop-Through ................. .47 Configuring a Runco WindowWall .
  • Page 11 Checking System Usage ..............92 Runco WindowWall Installation Guide...
  • Page 12 LCD Side View - Landscape ............. . 149 Runco WindowWall Installation Guide...
  • Page 13 Information............... . . 173 Runco WindowWall Installation Guide...

  • Page 14: Runco Windowwall Installation Guide

    Runco WindowWall Installation Guide...

  • Page 15: Introduction

    Introduction The Runco WindowWall display wall uses cutting edge technology to provide a video wall solution using commercial-grade 46” LCDs in a tiled application. The narrow- bezel results in a 7.3mm pixel-to-pixel gap between images on adjacent tiles in a video wall.

  • Page 16: Safety Information

    Heed all warnings. Follow all instructions. Do not use any of the Runco WindowWall display wall products near water. Clean the LCD screens with an LCD screen cleaner or LCD wipes. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat.
  • Page 17 Refer all servicing to qualified service personnel. Servicing is required when any of the Runco WindowWall display wall products have been damaged in any way, such as the AC power cord or plug is damaged, liquid has been spilled or objects have fallen into a product, the products have been exposed to rain or moisture, do not operate normally or have been dropped.

  • Page 18: European Union Disposal Information

    Safety Information European Union Disposal Information Runco WindowWall Installation Guide...

  • Page 19: Recommended Usage

    DPMS checkbox and set the box in the menu. DPMS DELAY BACKLIGHT SETTINGS Caution: We suggest turning off the backlight power for four hours per day. Normal use of any LCD device does not cause TIR. Runco WindowWall Installation Guide...

  • Page 20: Normal Use Thermal Guidelines

    Cooling may be done behind the displays and depending on the wall configuration, it may be helpful to place air ducts (AC) at every third display tall. Runco WindowWall Installation Guide...

  • Page 21: System Architecture

    System Architecture System Architecture The Runco WindowWall has three main electronic components: the LCD tile, power supply module and the Quad Input Manager Module. The LCD tile has a removable interface board, which connects to the off-board power supply and Quad Input Manager Modules.

  • Page 22: Tilealign Mounts, General Description

    Digital 4 Quad Input Manager Module TileAlign Mounts, General Description Runco-supplied mounts are used to secure the Runco WindowWall for display. Follow these instructions carefully. Keep in mind the following general installation guidelines: • Prior to installation, make sure you know where all of the mounting points are located.

  • Page 23: Runco Windowwall

    Runco WindowWall The Runco WindowWall display wall consists of several different modules. These are described in more detail on the following pages. LCD Tiles The LCD tile is composed of a basic LCD without a cosmetic enclosure but with a mechanical subframe for mounting.

  • Page 24: Lcd Mounting Structure

    LCD tile in the video wall. TileAlign mounts are designed to facilitate the thinnest profile LCD video wall. The combination of the mount plus the Runco WindowWall LCD tiles “blade” design results in video walls that measure a 4.5 inches in depth, screen to wall.

  • Page 25: Off-Board Equipment And Components

    To reduce heat issues and to make servicing of the video wall easier, the two main Runco WindowWall components are modules that are separate from the LCD tile itself. The Quad Input Manager Modules and power supply modules can be housed in an equipment rack that is typically situated away from the video wall itself.

  • Page 26: Power Supply Module

    Module power outlet power outlets monitor connection DHD3 Processor The DHD3 is an integral part of the configuration and can be attached to a Quad Input Manager Module for Runco’s highest quality video input management, scaling, and processing. Runco WindowWall Installation Guide...

  • Page 27: Equipment Rack (Optional)

    Off-Board Equipment and Components Equipment Rack (Optional) Runco’s optional equipment rack easily stores the Quad Input Manager Modules and the power supply modules. The open rear design allows you to route cables from the rear of the modules to the LCDs.
  • Page 28 Off-Board Equipment and Components Runco WindowWall Installation Guide...

  • Page 29: Installing A Runco Windowwall

    Installing a Runco WindowWall This section explains how to install a Runco WindowWall. We suggest that you read the entire section before you attempt to install the wall. Before You Begin Make sure you have all the items in these lists before you begin unpacking and installing your Runco WindowWall(s).

  • Page 30: Plan Your Installation

    • Ventilation and cooling requirements. Although most of the heating elements are not in the LCD itself, it is still important that you have proper cooling and ventilation for the entire Runco WindowWall and its off-board components. Prepare Your Installation Location You should have prepared the area where you will install the LCD tiles.

  • Page 31: Installation Checklist

    Video Cat 6 cable Quad Input Manager Module A Power cable Wall outlet Power Supply Module AC power cord Quad Input Manager Module B Power cable Power cable Power Supply Module Wall outlet AC power cord Runco WindowWall Installation Guide...
  • Page 32 Manager Module to another. The other cable connects from one Quad Input Manager Module to another. Note: It is highly recommended that you use the cable label maker to identify each cable before it is installed. Runco WindowWall Installation Guide...
  • Page 33 Unpacking and Checking Accessories Part Description Picture LCD tile 1 or 2 per box depending on your order. LCD mount 1 or 2 per box depending on your order. Runco WindowWall Installation Guide...
  • Page 34 AC power Depending on your 1 per power cable (3m) order, cable will be supply for use in North module America or Europe. Gloves Used to handle Pair LCDs. Remote Used to control your control on-screen menus. Runco WindowWall Installation Guide...
  • Page 35 Cable labels Used to help you 1 dispenser of identify each cable. 150 labels Used to align Alignment modules. adjustment tool Quad Input Used to set Manager addresses of Quad Module Input Manager address Modules. adjustment tool Runco WindowWall Installation Guide...

  • Page 36: Optional Runco-Supplied Accessories

    • Power cable (20ft-100ft) - Connects the power supply module to the LCD. Length varies per wall depending on configuration requirements and your sales order. • IR sensor extender cable (3m) - Used to extend from the wall to the Quad Input Manager Module. Runco WindowWall Installation Guide...

  • Page 37: Wall Installation

    Occasional temperatures out of specification are acceptable for a short period of time. Wall Installation Options There are three main types of Runco WindowWall installations: • Standard installation - mounted to a wall • Column floor stand - maximum of three high without additional support •...

  • Page 38: Installing The Lcd Mount Structure

    LCD tile in the video wall with minimal disruption. TileAlign mounts are designed to facilitate the thinnest profile LCD video wall. The combination of the mount plus the Runco WindowWall LCD tiles “blade” design results in video walls that measure a 4.5 inches in depth, screen to wall.

  • Page 39: Mounting Brackets To A Wall

    There are three standard brackets that will be used for wall installation. An optional stud adapter bracket can be used if you are not mounting to plywood and want to mount to studs in a wall. LCD mount Horizontal bracket Vertical bracket Wall stud adapter bracket (optional) Runco WindowWall Installation Guide...

  • Page 40: Installing Brackets On The First Row Of A Fixed Wall

    Use the following drawing to determine the location of the center mount based on the desired LCD location. The LCD mounts are designed to mount with either four M6 or #1/4-20 hardware and a washer. Runco WindowWall Installation Guide...
  • Page 41 This will help maintain a level row as you progress installing the LCD mounts. To pre-determine the proper mount points for the LCD mount, measure out or use a template. Then loosely attach the LCD mount. Runco WindowWall Installation Guide...
  • Page 42 Be sure to level all brackets with respect to the first mounted bracket. Using a digital level, make sure the first row is level. All brackets in a row should be level with the bracket next to it within ±0.1°. Runco WindowWall Installation Guide...

  • Page 43: Installing Brackets On Subsequent Rows

    Repeat this process for all of the LCD mounts and horizontal brackets in this row. Using a digital level, make sure the row is level and the columns are plumb. Repeat steps for each row that you add. Runco WindowWall Installation Guide...

  • Page 44: Routing Cables

    But for configurations that will have multiple sub walls, you will want to plan your configuration before choosing your clusters of LCDs. If you’re not sure how to arrange the clusters, choose a 2 x 2 configuration. See "Understanding Wall Configuration" on page 101 for more information. Runco WindowWall Installation Guide...

  • Page 45: Placing Off-Board Module Equipment

    For each set of the Quad Input Manager Module and the power supply module, plug one end of the power supply monitor cable into the PS MON connector of the Quad Input Manager Module and the other end into the PS MON connector of power supply module. Runco WindowWall Installation Guide...
  • Page 46 Plug one end of Data Video the power cable into this connector and other end into the power supply connector. Rear of power supply module Power to Quad Input AC power to wall outlet Power to LCD Manager Module Runco WindowWall Installation Guide...

  • Page 47: Installing Lcd Tiles

    Remove the LCD from the bag and then remove the mylar sheet and tape from the LCD tile. Using two people, lift the LCD into place. Each person should put one hand on the handle of the back of the display and one hand on the bottom of the display. Runco WindowWall Installation Guide...
  • Page 48 LCD edge that has the thinner bezel (LCD bottom surface). Correct position Incorrect position Never rest the LCD on a corner! Runco WindowWall Installation Guide...
  • Page 49 Installing LCD Tiles Slide the horizontal support bar on the back of the LCD into the notch of the LCD mount. The LCD tile is now in the pre-service mode position. Notch Service mode Pre-service mode Runco WindowWall Installation Guide...
  • Page 50 LCD tile than the data cable on that output. LCD Tile Connect the power cable from the power supply module to the power connector on the bottom of the LCD. LCD Tile Runco WindowWall Installation Guide...
  • Page 51 LCD, 2 in the next one, etc. Each number must also be unique. If you see a duplicate number or no information at all, check your cabling to make sure everything is properly connected and all of your modules are turned on. Runco WindowWall Installation Guide...
  • Page 52 If the displays are not level with each other, fine-tune the y-axis adjusters of the last installed display until it is level with the rest of the displays in the row. Adjust the z-axis corners of the last installed display until it is flush with the display next to it. Runco WindowWall Installation Guide...
  • Page 53 This could be one or both displays that have the taper. Keep in mind if you adjust too far out of level, it can cause issues with the alignment of subsequent displays. Note: A slight waviness in the gap is typical. Runco WindowWall Installation Guide...

  • Page 54: Installing Second And Subsequent Rows

    When you are finished, check the wall one more time to make sure the display IDs are in the correct order. See the example above as a reference. Runco WindowWall Installation Guide...

  • Page 55: Mounting The Ir Sensor

    - the RS485 In of the first module will remain empty, as will the RS485 out of the last module. Unlike other Runco wall products, these connections must be made, even if you will not be controlling your wall through RS232.
  • Page 56 Installing LCD Tiles Runco WindowWall Installation Guide...

  • Page 57: Checking Your Connections

    Video Cat 6 cable Quad Input Manager Module A Power cable Wall outlet Power Supply Module AC power cord Quad Input Manager Module B Power cable Power cable Power Supply Module Wall outlet AC power cord Runco WindowWall Installation Guide...

  • Page 58: System Addresses

    LCD. Each microprocessor has an address to which the master uses to communicate with. These are also the addresses that an external host computer will use when controlling the system through RS232. Unlike other Runco wall products, these addresses are determined by the system, not by the installer. Each Quad Input Manager Module has a letter address: A through P.

  • Page 59: Setting The Address Of Each Quad Input Manager Module

    Modules are turned on. This make it easier to see LEDs as you switch between addresses. Once you have set the IDs how you want, it is recommended that you power cycle all Quad Input Manager Modules. Runco WindowWall Installation Guide...

  • Page 60: Connecting Sources

    Digital In connector that corresponds to the LCD connector where you will want that source to be displayed. If you will use any form of Runco Big Picture, cable the digital loop out and Dual Link In connections as shown in "Loop- Through"...

  • Page 61: Loop-Through

    Module, to the Dual Link Input connector of the next Quad Input Manager Module. Connect the Digital Loop Out connector of the final Quad Input Manager Module to the Dual Link In connector of the first module, completing the loop. Below is an example of a basic loop through. Runco WindowWall Installation Guide...
  • Page 62 Loop-Through Runco WindowWall Installation Guide...

  • Page 63: Configuring A Runco Windowwall

    Basic Configuration Steps Configure your displays when you perform steps in the following order: Runco WindowWall Layout (global) - see "Matrix Layout Menu" on page 59. Color Balance the displays (local) - see "Adjusting Color Balance" on page 61. Configure Wall Settings. See "Understanding Wall Configuration" on page 101 for more information.

  • Page 64: Menus And The Remote

    Menus and the Remote All on-screen menus are controlled using a specific remote control created for the Runco WindowWall display wall. This remote allows you to access the four menu types: navigational, global, local and status. These menus are described below.
  • Page 65 Arrows on menu lines lead to other menus. Solid black arrows lead to Navigational menus, hollow blue arrows > lead to Status menus and hollow green arrows  lead to Slave menus. Runco WindowWall Installation Guide...

  • Page 66: Navigational Menus

    • Wall Configuration • Matrix Layout • Quad Module Route • Picture • Memory • Diagnostics • Test Patterns • Miscellaneous Options • Backlight Settings • Serial Port Settings • Set Clock/Schedule Events • Factory Settings Runco WindowWall Installation Guide...

  • Page 67: Status Menus

    Status menus are information only and no settings can be changed. The following menus are status menus: • Picture Information • Unit Status • Serial Port Status • Setup Summary • Hours • Program Information Runco WindowWall Installation Guide...

  • Page 68: Local Menus

    When displaying locals menus on all LCD tiles at the same time, notice the highlight bar might be on a different line on each menu. Use the button to simultaneously move the highlight bar to the same place on all menus. Runco WindowWall Installation Guide...

  • Page 69: Display Ids

    Shows column of display a local this display in menu will be on. the video wall Shows row of this display in the video wall Example of master display ID when it is the selected display Runco WindowWall Installation Guide...
  • Page 70 Menus and the Remote Runco WindowWall Installation Guide...

  • Page 71: Rs232 Communication

    Wire it internally as shown. The wiring shown for this adapter is correct for straight-through cables. Straight-through cables are wired 1-to-1, 2-to-2, etc. RJ45 9-pin Yellow wire Black wire RJ45 looking into the socket Green wire Runco WindowWall Installation Guide...

  • Page 72: Connecting Rs232 Cables

    For more information about configuring RS232 communications, see "Serial Port Settings and Diagnostics" on page 89. RS232 port connection is on the Quad Input Manager Module. Only connect to Quad module A. Otherwise, the connection won’t work. Runco WindowWall Installation Guide...

  • Page 73: Matrix Layout Menu

    Matrix Layout Menu The Runco WindowWall LCDs are equipped with sensors that allow them to know their position in the array. The master (A1) keeps track of this information and displays it in the layout menu. To start the automatic discovery process, go to the and select >...
  • Page 74 Matrix Layout Menu Runco WindowWall Installation Guide...

  • Page 75: Adjusting Color Balance

    For instance, if you are using the Runco WindowWall in a television studio where you will be videotaping the content, you will want a low color temperature. The Runco WindowWall defaults to the...
  • Page 76 Re mo v e Te st P at te rn Note: The color balance menu is a local menu. For more information about navigating local menus, see "Local Menus" on page 54. Press the ** button to show the menu on all displays. Runco WindowWall Installation Guide...
  • Page 77 Adjust the gray values for all the displays until they match the baseline display. Do one display at a time. Again, match the center part of the picture, not the edges. Runco WindowWall Installation Guide...

  • Page 78: Tips For Color Balancing

    • Changes in the white values affect the gray values but changes in gray values do not affect the white values. Runco WindowWall Installation Guide...

  • Page 79: Advanced Options

    P ro g r a m I n f o r m a t i o n S e t C l o c k / S c h e d u l e E v e nts Runco WindowWall Installation Guide...

  • Page 80: Miscellaneous Options

    Makes the menus readable when the display is arranged in portrait or landscape orientation. does not rotate the picture. It only arranges the menus so ROTATE MENU they read the same way the picture does. To use the display in portrait mode, your source image must be rotated. Runco WindowWall Installation Guide...

  • Page 81: Setting The Clock/Scheduling An Event

    Plug and Play allows the source computer’s video card to query the display and send the correct resolution. Most video cards work with Runco displays. For the few that don’t, you may need to turn off Plug and Play and manually specify the video card settings based on the display’s capabilities.
  • Page 82 ENTER EVENT Do one of the following: • To set the clock, see "Setting the Clock" on page 69. • To schedule an event, see "Scheduling an Event" on page 70. Runco WindowWall Installation Guide...

  • Page 83: Setting The Clock

    Hour line to 21 and the Minute line to 30. When you are finished making the appropriate changes, press to see the ENTER new time at the top of the menu. SET CLOCK SCHEDULE EVENTS Press to close the menu system. MENU Runco WindowWall Installation Guide...

  • Page 84: Scheduling An Event

    The most important event that can be “scheduled” for the Runco WindowWall is to turn it on or off. Scheduling an automatic shut off time for the Runco WindowWall helps ensure that Temporary Image Retention does not occur. The following events can be scheduled: •...
  • Page 85 • Hour • Minute Note: Time is calculated using a 24-hour clock. For example, if you want your unit to turn off at 9:30 p.m., set the Hour line to 21 and the Minute line to 30. Runco WindowWall Installation Guide...
  • Page 86 When you are finished making the appropriate changes, press to see the ENTER new events on the menu. SET CLOCK SCHEDULE EVENTS Press to close the menu system. MENU Runco WindowWall Installation Guide...

  • Page 87: Aspect Ratio Settings

    The native aspect ratio of the Runco WindowWall is 1.77. This is sometimes referred to as 16:9 for 1.77. The native resolution of the Runco WindowWall is 1366 x 768. Many pictures do not have this aspect ratio. Standard television, VGA, SVGA, and XGA signals are 1.33.
  • Page 88 The display is not capable of compressing the image in one direction while stretching it in the other. For example, if you try to display a UXGA (1600 x 1200) on an Runco WindowWall in a 1 x 2 column arrangement (1366 x 768) at Fill All, the display will letterbox the image and the following note will appear at the bottom of the menu: “Can’t display...
  • Page 89 The primary use of One to One is to display the image without scaling artifacts. The One to One Scale Mode will produce different cropping results and the image size will be different for each input resolution. Runco WindowWall Installation Guide...

  • Page 90: Justify Settings

    5%, which may actually hide content or images that you want to see. Sharpness Sharpness settings determine how crisp the image should be. There are sixteen levels of sharpness, where 0 is the softest and 15 is the sharpest. Seven is the default. Runco WindowWall Installation Guide...

  • Page 91: Backlight Control

    This way, no one has to manually turn on the backlights after a power failure. Caution: To prevent temporary image retention (TIR), is recommended that you do not leave the Runco WindowWall on for 24 hours a day. To get the most out of your display, see "Recommended Usage" on page 4.

  • Page 92: Backlight Intensity

    The backlight intensity can range from 1-10. Confirm that the BACKLIGHT INTENSITY greater than 1. If you are operating at higher altitudes up to 2000 meters, it is recommended that you run the backlight at a reduced intensity. Runco WindowWall Installation Guide...

  • Page 93: Adjusting Position

    Note: Adjusting the too far may cause the image to jump or hop. If the VERTICAL POSITION image appears to flicker or hop, readjust the VERTICAL POSITION Runco WindowWall Installation Guide...
  • Page 94 Adjusting Position Runco WindowWall Installation Guide...

  • Page 95: Spreading Images Across The Wall

    Spreading Images Across the Wall Spreading Images Across the Wall For the Runco WindowWall, you will need to set up a variety of options that relate to how each display fits into the wall. Whether you use Runco’s Big Picture...
  • Page 96 Unit Column 1 Unit Column 2 Unit Column 3 Unit Column 4 Wall Mode When checked, this turns on the Runco’s Big Picture feature. When not checked, the display shows the whole picture. Using the line on the QUICK CONFIGURE WALL menu will set these automatically.
  • Page 97 One way around this is to adjust the image. Imagine looking out a window made up of many panes of glass. The image you see is partially obscured by the frames, but your mind assembles the image and ignores the frames. Runco WindowWall Installation Guide...
  • Page 98 The Frame Height and Frame Width numbers default to the correct numbers for your display, assuming they are tiled with the frames tightly together. If your installation leaves more space between the frames, you will need to increase these numbers. Runco WindowWall Installation Guide...

  • Page 99: Zoom And Viewport

    1 36 6 x 7 68 I m ag e Re so lu t io n 13 66 x 768 Th is U n it 68 1 x 3 84 T h is U n it 6 81 x 384 Runco WindowWall Installation Guide...

  • Page 100: Viewport Adjustment

    Re se t Al l Wi n do w s t o De fa u lt Co p y S et t in g s to A ll D isp l ays Note: line will COPY SETTINGS TO ALL DISPLAYS only appear if this menu is on the master display (A1). Runco WindowWall Installation Guide...

  • Page 101: Display Resolution

    Vie w po rt 13 66 x 768 Display Resolution Shows the resolution of the display. This has nothing to do with the resolution of the source picture. Viewport Shows the number of display pixels being used. Runco WindowWall Installation Guide...
  • Page 102 Zoom and Viewport Runco WindowWall Installation Guide...

  • Page 103: Serial Port Settings And Diagnostics

    Must be the same as that used by the controlling computer. The baud rate is not automatically set, as it is with modem communications. It must be manually set here at the computer to match each other. Note: For firmware upgrades, you don’t need to adjust the baud rate. Runco WindowWall Installation Guide...

  • Page 104: Serial Port Status

    The RS232 protocol - the “rules” for controlling displays with RS232 commands - are described in a separate document. See "Accessing Additional Runco Resources" on page 171 to see how to get to the web page. Then look for Runco WindowWall and under that the RS232 Guide.

  • Page 105: Diagnostics

    Manager Module. This is not the highest or the lowest temperature of the LCD, nor an indicator of ambient temperatures. Also shows whether or not the fan inside in the Quad Input Manager Module is operating. Runco WindowWall Installation Guide...

  • Page 106: Checking System Usage

    Shows the number of days that an LCD display has been on more than 20 hours per day. This feature helps installers keep displays within the normal use thermal guidelines. For more information, see "Normal Use Thermal Guidelines" on page 6. Runco WindowWall Installation Guide...

  • Page 107: Saving And Recalling Configurations

    The following settings are stored globally; that is, they are stored at the display level and are the same for all memory slots. • Everything in the menu MISCELLANEOUS • All the settings HOURS • All the settings COLOR BALANCE Runco WindowWall Installation Guide...

  • Page 108: Memory: What Is Saved? And Where

    Wall Unit Row Justify Wall Width Menu Timeout White Level: R, G & B Overscan Zoom Window Bottom Plug and Play (EDID) Zoom Window Left Position, Horizontal Zoom Window Right Position, Vertical Zoom Window Top Saturation Runco WindowWall Installation Guide...

  • Page 109: Saving Configurations

    Using the arrow keys on the remote, navigate to a slot: • An unchecked slot number allows you to save new settings. • A checked slot has settings already saved to it. If you want, you can overwrite what’s already saved. Runco WindowWall Installation Guide...
  • Page 110 This is the only warning. SAVE NOW If none of these messages appear, this slot is empty. Select and press . The display instantly stores all the current SAVE NOW ENTER settings into that memory slot. Runco WindowWall Installation Guide...

  • Page 111: Changing The Name Of The Memory Slot

    Use the up/down arrows to change the character. When you are finished, press PREV Select and press SAVE NOW ENTER Note: If you use RS232 controls, you can also use commands to send a string name to a memory slot, saving time. Runco WindowWall Installation Guide...

  • Page 112: Recalling Stored Configurations

    Bl ac k L e vel Wh it e Le ve l 17 0 16 9 Note: If this slot number has exactly the same settings that are currently being used, a ) message appears on the top line. CURRENT Runco WindowWall Installation Guide...

  • Page 113: Deleting A Configuration

    Navigate with the arrow keys to the slot you want to delete and press ENTER When navigating, you can only go to the checked numbers. All the slots with checks have something stored in them. The others are grayed out. Runco WindowWall Installation Guide...
  • Page 114 Ar e y o u Su re? Ye s Note: It is not necessary to delete the data in a memory slot before saving new data. Saving will overwrite the stored data. (See "Saving Configurations" on page 95) Runco WindowWall Installation Guide...

  • Page 115: Understanding Wall Configuration

    Understanding Wall Configuration The Runco WindowWall system is quite flexible. Its digital inputs can be displayed on the LCD tiles in a variety of ways. However, it is not as flexible as a high cost matrix switcher system. This section contains examples of common scenarios that can be accomplished with the Runco WindowWall system.

  • Page 116: Configuration Scenarios

    Wall Configuration consists of setting up the scaling chips in each of the four processors on the Quad Input Manager Module so the correct piece of the image is displayed on each LCD. Because the Runco WindowWall has position sensors, these settings can be done automatically in many of the scenarios.
  • Page 117 Note: 3 x 3 wall with individual inputs The simplest way to configure a Runco WindowWall system is where each LCD displays the video from one and only one of the inputs. This scenario will be used most often with a video processor such as a Magenta Processor.
  • Page 118 Dual Link In Loop Out Digital 1 Digital 2 Digital 3 Digital 4 Source 7 Source 8 Source 9 Note: 3 x 3 wall using Runco Big Picture. Any input can be spread over the whole wall. Runco WindowWall Installation Guide...
  • Page 119 Dual Link In connector of the first module. Note: Cabling video loop connections. Source Routing There is a quick configuration for Runco Big Picture. Choose the input you want to display on the whole wall for the line in the QUICK CONFIGURE BIG PICTURE WALL menu.
  • Page 120 The size of the sub wall in this scenario does not matter. The examples show a 2 x 2 sub wall in a 3 x 3 Runco WindowWall, but you could also have a 3 x 5 sub wall in a 6 x 6 wall, or any other configuration. The restriction is that there is only one sub wall in the Runco WindowWall.
  • Page 121 Dual Link In Digital 1 Digital 2 Digital 3 Digital 4 Loop Out Source 7 Source 8 Source 9 Note: 3 x 3 Runco WindowWall with 2 x 2 sub wall, upper left displaying source A1. Runco WindowWall Installation Guide...
  • Page 122 Dual Link In Digital 1 Digital 2 Digital 3 Digital 4 Loop Out Source 7 Source 8 Source 9 Note: 3 x 3 Runco WindowWall with 2 x 2 sub wall, lower right displaying source B2. Runco WindowWall Installation Guide...
  • Page 123 Dual Link In Digital 1 Digital 2 Digital 3 Digital 4 Loop Out Source 7 Source 8 Source 9 Note: 3 x 3 Runco WindowWall with 2 x 2 sub wall, lower left displaying source B1. Runco WindowWall Installation Guide...

  • Page 124: Standard Cabling With Restrictions On Lcd Placement

    1366 x 768 resolution of the tile, thus allowing for better use of the available pixels. Note: 4 x 4 Runco WindowWall with one source per Quad Input Manager Module. Runco WindowWall Installation Guide...
  • Page 125 Configure Quad will set the wall parameters to the number and size of LCDs on that Quad Input Manager Module, be it 2 x 1, 1 x 2, 1 x 3 etc. The external video processor outputs must be configured accordingly. Runco WindowWall Installation Guide...
  • Page 126 1366 x 768 resolution of the tile, thus allowing for better use of the available pixels. Note: 4 x 4 Runco WindowWall with two high resolution sources per Quad Input Manager Module. Cabling Cable the LCDs so each pair of LCDs that you will use for a sub wall are adjacent to each other.
  • Page 127 Quick Configure settings. Scenario 6: Multiple Sub Walls It is possible to have more than one sub wall at one time on a Runco WindowWall if certain rules are followed: • One sub wall can be any size and use any input. This sub wall will use the External Loop.
  • Page 128 Manager Modules to Dual Link In. Wall Settings Set the height and width for each display within a sub wall to the height and width of that sub wall and set the unit row and unit column as appropriate. Runco WindowWall Installation Guide...

  • Page 129: Complex Configurations

    Source 7 Source 8 Source 8 Source 8 Note: 4 x 4 Runco WindowWall with two 4 x 2 sub walls. One Big Picture is also available, but each sub wall is limited to four sources. Runco WindowWall Installation Guide...
  • Page 130 Source 8 Source 8 Note: Runco WindowWall with two 4 x 2 sub walls. One Big Picture is not available, but each sub wall can have eight different sources. Cabling Cluster the displays into the groups where you want your sub walls, and cable each sub wall to Quad Input Manager Module that are sequentially looped together.

  • Page 131: Understanding The Quad Module Route Menu

    Internal Loop Switch 1 LCD 1 Digital 1 Switch 2 LCD 2 Digital 2 Switch 3 LCD 3 Digital 3 Switch 4 LCD 4 Digital 4 Note: Representation of the Quad Input Manager Module video switches. Runco WindowWall Installation Guide...
  • Page 132 In t er n a l L o o p D ig ita l 3 E x te r n al L oo p D ig ita l 4 U se L oo p In tern a l Note: Quad Module Route A menu. Runco WindowWall Installation Guide...

  • Page 133: On-Screen Menus

    F eb 8 2 01 0 a t 16 :0 9: 07 LC D In t erf a ce: 0 1: Ja n 07 20 10 14 : 17: 3 6 FP G A Ve rsi o n: Runco WindowWall Installation Guide...

  • Page 134: Wall Configuration And Submenus

    F r a m e H ei gh t 1 0 pi xe ls F r a m e Wi dth 1 0 pi xe ls C o py Se tti ng s to Al l Dis p lay s Runco WindowWall Installation Guide...

  • Page 135: Wall Configuration And Submenus Continued

    In te r n al L oo p Di g ital 3 E xt er n a l L o o p Di g ital 4 Use L o o p I n te rn al Runco WindowWall Installation Guide...

  • Page 136: Picture Menu And Submenus

    LEVEL As p ec t Ra ti o S cal e Mo de 1 6 x 9 J u st if y Ce n te r O v ers ca n S ha rp ne ss Runco WindowWall Installation Guide...

  • Page 137: Memory Menu And Submenus

    Main Menu and Submenus Memory Menu and Submenus M em o ry R ec al l S ave D el et e R ec al l Sav e D el et e Runco WindowWall Installation Guide...

  • Page 138: Diagnostics Menu And Submenus

    Gr ay Sca le U ni fo rm i ty C u st o m Co lo r Yell ow C o lo rs F o cu s Mage nta C o lo r B ar s Runco WindowWall Installation Guide...

  • Page 139: Diagnostics Menu And Sub Menus (Continued)

    Av era g e H o ur s P er Da y Nu m b er o f D ay s > 2 0 H ou rs Note: The last two lines will only appear on the master (A1) display. Runco WindowWall Installation Guide...

  • Page 140: Advanced Options And Submenus

    C o p y S etti n gs to A ll Di sp la ys ** * Note: line will COPY SETTINGS TO ALL DISPLAYS only appear if this menu is on the master display (A1). Runco WindowWall Installation Guide...

  • Page 141: Advanced Options And Submenus (Continued)

    R eca ll # 04 04 16: 00 Wednesdays R eca ll # 23 05 02: 00 Ap r 1 200 7 C lk +1 Hr 06 02: 00 Oc t 2 8 200 7 C lk -1 Hr Runco WindowWall Installation Guide...
  • Page 142 D is p lay R es ol ut i on 13 66 x 76 8 View p o r t 1 366 x 76 8 Vi ew p o r t 13 66 x 76 8 Runco WindowWall Installation Guide...
  • Page 143 No n e Note: The last line will only appear on the master (E DI D) P l u g an d P l ay (A1) display. Al lo w F r a me L o ck Runco WindowWall Installation Guide...
  • Page 144 Sl o t to R ec al l D ay o f Week Tu esd a y Yea r 2 00 7 M o n t h D ate in M on t h H ou r M i n u t e Runco WindowWall Installation Guide...

  • Page 145: Program Information Menu

    L CD In t erf a ce: 0 1: Ja n 07 20 10 14 : 17: 3 6 FP G A Vers io n: Note: The last line will only appear on processor number 1 of each Quad Input Manager Module. Runco WindowWall Installation Guide...
  • Page 146 Main Menu and Submenus Runco WindowWall Installation Guide...

  • Page 147: Troubleshooting

    Troubleshooting Below is a troubleshooting table of some common issues you might encounter when installing or running your Runco WindowWall display wall. What you know if you What to look for What to look for if you don’t see it...
  • Page 148 Quad Module Manager Module processor 1 of a Quad Input Manager Module. Temperature is within cooling system is Check for proper fan function and proper reason and Fan is OK. operating normally. cooling of the rack. Runco WindowWall Installation Guide...
  • Page 149 If the layout shown in the menu is different than that shown by looking at the addresses on the info panes, then the VIDEO connections to one or more pairs have been crossed. Runco WindowWall Installation Guide...
  • Page 150 Once auto layout has been done, Quad Modules that are not connected will be ignored, so it will be helpful to attempt auto layout even if the position sensors are not working. Runco WindowWall Installation Guide...

  • Page 151: Servicing

    Caution: When is service mode, do not unplug the power cable while the LCD is still on. Use the remote control to turn off the LCD and then unplug the power cable. If you unplug the power cable when the LCD is still on, it could damage the LCD. Runco WindowWall Installation Guide...
  • Page 152 LCD tile in service mode LCD tile installed LCD tile between installed and service mode Runco WindowWall Installation Guide...

  • Page 153: Specifications

    Width - Portrait 21.9” 556mm Height - Portrait 20” 508mm Weight 13lbs Orientation Landscape or portrait Maximum stack height unlimited landscape portrait Rear clearance required none Aspect ratio 16:9 (landscape) 9:16 (portrait) Backlight life 50,000 (half brightness) Runco WindowWall Installation Guide...
  • Page 154 2 modules 18lbs 8.2kg 3 modules 21lbs 9.5kg 4 modules 24lbs 11kg 5 modules 27lbs 12.2kg Power In C20 AC Inlet Output to Quad Input MiniFit Manager Module Output to LCD tile MiniFit (Qty = 4) Runco WindowWall Installation Guide...
  • Page 155 0.648, 0.328 Green (x,y) 0.271, 0.599 Blue (x,y) 0.143, 0.060 White (x, y) 0.280, 0.290 Color Temperature Presets 3200K, 5500K, 6500K, 8500K Native color temperature 10,000K Number of colors 16.7M Native resolution 1366 x 768 pixels Runco WindowWall Installation Guide...
  • Page 156 De-rate temperature 10° for every 1km above 1000m. Humidity operating, LCD tile 80% R.H. 20% R.H. non-condensing operating, Quad Input Manager Module 80% R.H. 20% R.H. operating, Power supply module 80% R.H. 20% R.H. Runco WindowWall Installation Guide...
  • Page 157 31.726 34.010 1072 Progressive Yes ✓ 1024 x 1024 32.331 42.677 1320 Interlaced ✓ VESA 1152 x 864 67.500 108.00 1600 Progressive No ✓ 1280 x 720 37.490 74.250 1650 Progressive Yes ✓ 44.960 74.250 1650 Progressive Yes Runco WindowWall Installation Guide...
  • Page 158 ✓ 1680 x 1050 64.720 119.09 1840 Progressive Yes ✓ 1920 x 1080 66.587 138.50 2080 Progressive Yes ✓ 1920 x 1080 67.521 148.55 2640 Progressive Yes ✓ 1920 x 1080 67.470 148.55 2200 Progressive Yes Runco WindowWall Installation Guide...
  • Page 159 This is the minimum supported signal mode table. Signal timings and formats other than those listed above may also be supported. * RB = Reduced Blanking Note: See the Runco DHD3 manual for additional video modes. Runco WindowWall Installation Guide...
  • Page 160 Sync back porch width 20 pixels 3 lines 64 (tri-level sync) Sync front porch width 1% of HRes 1 line Note: The following illustration shows the timing characteristics for the Input Sync, Front Porch and Back Porch. Runco WindowWall Installation Guide...

  • Page 161: Dimensions

    Dimensions LCD Tile Dimensions Diagrams and CAD drawings of the particular WindowWall configurations are posted www.runco.com LCD Front View - Landscape Y-ADJUSTMENT ±3mm 3mm HEX KEY TOP CORNER Z-ADJUSTMENT ±3mm 3mm HEX KEY X-ADJUSTMENT ±3mm 3mm HEX KEY TOP VIEW 40.380...

  • Page 162: Lcd Rear View - Landscape

    LCD Tile Dimensions LCD Rear View - Landscape HANDLES TILE ALIGN MOUNT EASY AXIS MOUNT INTERFACE INTERFACE INTERFACE MODULE 2X POSITION SENSOR TRANSMITTER POSITION SENSOR RECEIVERS BACK VIEW Runco WindowWall Installation Guide...

  • Page 163: Lcd Side View - Landscape

    LCD Tile Dimensions LCD Side View - Landscape WITH MOUNT WITHOUT MOUNT SERVICE MODE WALL 203 MIN CEILING [10.0] RECOMMENDED 12° 4.50 4.14 114.2 8.24 105.0 209.4 SIDE VIEWS Runco WindowWall Installation Guide...

  • Page 164: Lcd Front View - Portrait

    Y-ADJUSTMENT ±3mm 3mm HEX KEY X-ADJUSTMENT ±3mm 3mm HEX KEY TOP CORNER Z-ADJUSTMENT ±3mm 3mm HEX KEY TOP VIEW 22.829 579.84 46.0 1168 40.380 1025.65 FRONT VIEW BOTTOM CORNER Z-ADJUSTMENT ±3mm 3mm HEX KEY BOTTOM VIEW Runco WindowWall Installation Guide...

  • Page 165: Lcd Rear View - Portrait

    LCD Tile Dimensions LCD Rear View - Portrait 2X POSITION SENSOR TRANSMITTERS TILE ALIGN MOUNT EASY AXIS MOUNT INTERFACE INTERFACE INTERFACE MODULE POSITION SENSOR RECEIVERS BACK VIEW Runco WindowWall Installation Guide...

  • Page 166: Lcd Side View - Portrait

    LCD Tile Dimensions LCD Side View - Portrait WITH MOUNT WITHOUT MOUNT SERVICE MODE WALL CEILING [10.0] 254 RECOMMENDED 11° 9.71 4.08 4.50 246.7 103.7 114.2 SIDE VIEWS Runco WindowWall Installation Guide...

  • Page 167: Power Supply Module Dimensions

    Power Supply Module Dimensions Power Supply Module Dimensions 19.0 88 2U REMOVABLE RACK MOUNT 13.780 BRACKETS 350.00 6X M4X0.8 FOR FEET OR MOUNT BRACKET SCREW PENETRAION 5.906 4mm MAX 150.00 7.480 190.00 14.961 18.221 18.6 380.00 462.82 17.4 Runco WindowWall Installation Guide...

  • Page 168: Quad Input Manager Module Dimensions

    Quad Input Manager Module Dimensions Quad Input Manager Module Dimensions 19.0 1U 44 REMOVABLE RACK MOUNT BRACKETS 13.780 6X M4X0.8 FOR 350.00 FEET OR MOUNT BRACKET SCREW PENETRATION 5.906 4mm MAX 150.00 7.480 190.00 14.961 18.173 18.2 380.00 461.60 17.4 Runco WindowWall Installation Guide...

  • Page 169: Accessories

    • Floor Stand - See "Floor Stand" on page 160. Wall Adapter Bracket For each LDC module, the stud adapter bracket kit contains the following items: • Two adapter brackets • Four M6 nuts/washers For each LCD tile, mount two adapter brackets to the wall. Runco WindowWall Installation Guide...
  • Page 170 Wall Adapter Bracket Install the LCD mount on the adapter brackets. Runco WindowWall Installation Guide...
  • Page 171 Wall Adapter Bracket Install an M6 washer/nut in each mount point of the LCD mount. Repeat steps for each LCD tile that you want to mount to a wall. Runco WindowWall Installation Guide...

  • Page 172: Cosmetic Trim

    LCD tile of the video wall. Using five M4 x 10 flathead screws for each piece of cosmetic trim, install the top trim for each LCD tile in the outer top row of the video wall. Runco WindowWall Installation Guide...
  • Page 173 If using a floor stand, remove the two tabs in metal. Using five M4 x 10 flathead screws for each piece of cosmetic trim, install the bottom trim for each LCD tile in the bottom row of the video wall. Runco WindowWall Installation Guide...

  • Page 174: Floor Stand

    Floor Stand Floor Stand These instructions explain how to assemble the Runco WindowWall column floor stand. Each column floor stand and its related accessories are shipped in one box. Below is a list of all of the parts that you should find in your box. The parts are in two wrapped bundles.
  • Page 175 (4) m6 hex nuts (6) m6 x 12mm button head screws (2) End caps (4) with push in hardware m6 x 40 screws (4) Washers (8) 4mm ball end hex driver 3/16” Allen key (1) Runco WindowWall Installation Guide...

  • Page 176: Assembling The Column Floor Stand

    The assembly tool is used to properly space pieces. Slide the assembly tool to meet the cross support. The support should slide to where it meets the assembly tool. Cross support End of foot assembly tool meets flange cutout. of assembly tool. Runco WindowWall Installation Guide...
  • Page 177 Using the ball end driver, tight two anchors on each side of the cross support. Note: This is easier to do with the foot on its side. Remove the assembly tool. Slide the cross support onto the other foot and repeat steps for the other foot. Runco WindowWall Installation Guide...
  • Page 178 Slide that same leg onto the cross support. Use the assembly tool to line it up. Tighten down the two anchors with the ball end driver. Tighten eight screws on the side. Repeat steps for the other leg. Runco WindowWall Installation Guide...
  • Page 179 • If you are going to anchor the column floor stand base to the floor, attach the anchor so it is protruding from the foot. Screw in the leveling feet. Note: The non-anchored position is shown. Runco WindowWall Installation Guide...
  • Page 180 Install the end caps with the push in hardware. Repeat steps in the remaining column floor stand corners. If you need to properly space multiple column mounts horizontally, proceed with steps . Otherwise, go to step Runco WindowWall Installation Guide...
  • Page 181 Slide the assembly tool over the leg and make sure it is all the way against the leg. Tighten the button head flange screws that will attach to the leg. This side attaches to the next column floor stand prior to assembly of the adapter brackets. Runco WindowWall Installation Guide...
  • Page 182 Attach the adapter bracket to the LCD mount using an M6 x 12 button head screw and nut. Loosely attach the side of the bracket with M6 x 40 screws, washers, lock washers and nuts. Repeat steps for the other side. Runco WindowWall Installation Guide...
  • Page 183 Assembling the Column Floor Stand Slide the adapter brackets on top of the column floor stand until the LCD mount is seated on top of the column floor stand. For both brackets, tighten the screws in the front first. Runco WindowWall Installation Guide...
  • Page 184 Assembling the Column Floor Stand For both brackets, tighten all of the other screws on both sides. Runco WindowWall Installation Guide...

  • Page 185: Accessing Additional Runco Resources

    Once you enter your login and password, you can access downloadable utility software, new firmware, user manuals, and service manuals. Downloading Additional Documentation and Firmware Some of the other documents for the Runco WindowWall, which are or will be available from the Runco website, are listed below: Document Name...
  • Page 186 Downloading Additional Documentation and Firmware Runco WindowWall Installation Guide...

  • Page 187: Regulatory Information

    Industry Canada (ICES-003): This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Any changes or modifications to the display not expressly approved by Runco could void the user's authority to operate this equipment.
  • Page 188 Runco WindowWall Installation Guide...
  • Page 189 160 things to keep in mind, 23 auto backlight on, 77 automatic discovery of LCDs, 59 automatic shutoff scheduling, 70 average hours per day, 92 avoiding temporary image retention, 5 Runco WindowWall Installation Guide...
  • Page 190 160 two sub wall per quad module, 112 assembly, 162 understanding, 101 assembly tool, 160 conformity information, 173 cross support, 160 connecting feet, 160 IR remote, 41 floor anchor, 160 connectors, input, switching, 95 legs, 160 Runco WindowWall Installation Guide...
  • Page 191 15 ps module, 141 LCD mount, 9, 19, 25 levels menu, 122 dimensions, 139 ratings identifying center, 28 power supply module, 141 installing, 24 voltage weight, 139 ps module, 141 inrush current ps module, 141 installation Runco WindowWall Installation Guide...
  • Page 192 59 operating temperature, 142 miscellaneous, 66 LCD tile, 142 orientation, 66 power supply module, 142 picture position, 79 Quad Input Manager Module, 142 program information, 131 operating time of LCD, 92 quad module route, 118 Runco WindowWall Installation Guide...
  • Page 193 31 system architecture, 7 specifications, 140 weight, 140 power supply monitor cable, 18 preparing your installation location, 16 pressure, barometric, 142 safety program information menu, 119, 131 information, 2 instructions, 2 saturation where stored, 93 Runco WindowWall Installation Guide...
  • Page 194 102 cabling with restrictions scenarios, 110, 112, 113 understanding wall installation, 23 color temperature, 61 status menus, 53 quad module route menu, 117 switching input connectors, 95 wall configuration, 101 uniformity LCD tile, 141 Runco WindowWall Installation Guide...
  • Page 195 82 weight LCD mount, 139 LCD tile, 3, 139 power supply module, 140 Quad Input Manager Module, 140 white level, 61 white test pattern, 63 WindowWall display wall, 24 LCD tiles, 9 troubleshooting, 133 Runco WindowWall Installation Guide...
  • Page 196 Runco WindowWall Installation Guide...

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