Macintosh Environment - Epson EpsonNet C82391 Series Administrator's Manual

The printers do not appear in the EpsonNet WinAssist dialog
box.
Cause
The printer is turned off.
The printer is not in the
same segment as the
computer where you
installed EpsonNet
WinAssist.
Ethernet frame type bound
with NetWare server's IPX
does not match with the
Ethernet frame type set for
the interface card.

Macintosh environment

Printers do not appear in the Chooser.
Cause
EtherTalk is not selected in
the Network or AppleTalk
Control Panel.
15-6
Troubleshooting
What to do
Turn on the printer.
To search for interface cards in other
segments, use the Search Options of
EpsonNet WinAssist.
Set the same Ethernet frame type for
the interface card.
What to do
For models without Open
Transport:
Make sure to select EtherTalk in
the Network Control Panel.
For models with Open Transport:
Make sure to select Ethernet in
the AppleTalk Control Panel, and
make sure AppleTalk is active in
the Chooser. Also, check the
network equipment including the
hub cable.