Contacting Dell; Locating A J-Ex Series Switch Component Serial Number And Agency Labels; Locating The Serial Number On A J-Ex4200 Switch Or Component - Dell PowerConnect J-EX4200 Hardware Manual

Contacting Dell

Locating a J-EX Series Switch Component Serial Number and Agency Labels

Locating the Serial Number on a J-EX4200 Switch or Component

See your operating system documentation to determine the contents of the system's
start-up files. If the switch is connected to a printer, print each file. Otherwise, record the
contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
For customers in the United States, call 800-WWW.DELL (800.999.3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability
varies by country and product, and some services may not be available in your area. To
contact Dell for sales, technical support, or customer service issues:
Visit
http://www.support.dell.com
1.
Click your country or region at the bottom of the page. For a full listing of countries
2.
and regions, click .
All
In the Support menu, click
3.
Choose the method of contacting Dell that is convenient for you.
4.
Before contacting Dell to request an RMA, you must find the serial number and agency
label on the switch or component.
Locating the Serial Number on a J-EX4200 Switch or Component on page 165
Locating the Chassis Serial Number and Agency Labels on page 166
Locating the Serial Number ID Labels on FRUs in a J-EX4200 Switch on page 166
To list the switch and switch components and their serial numbers, enter the following
command-line interface (CLI) command:
user@host> show chassis hardware
You see output similar to the following:
user@switch> show chassis hardware
Hardware inventory:
Item Version
Chassis
Routing Engine 0 REV 00A
FPC 0 REV 00A
CPU
.
.
All Support
Part number Serial number
BR0209472294
750-034182 BR0209472294
750-034182 BR0209472294
BUILTIN BUILTIN
Chapter 16: Getting Help
Description
DELL J-EX4200-24F
EX4200-24F
EX4200-24F
FPC CPU
165