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AltiSupervisor 5.1
Altigen AltiSupervisor 5.1 Manuals
Manuals and User Guides for Altigen AltiSupervisor 5.1. We have
1
Altigen AltiSupervisor 5.1 manual available for free PDF download: Manual
Altigen AltiSupervisor 5.1 Manual (34 pages)
for AltiWare ACC Release 5.1 and AltiWare ACM Release 5.1
Brand:
Altigen
| Category:
Software
| Size: 0.31 MB
Table of Contents
Table of Contents
3
Warranty
5
CHAPTER 1 About Altisupervisor
7
CDR Records Note
7
Hapter
7
New in Version 5.1
7
Session Licensing and License Upgrade Procedures
7
Installation
9
Pre-Installation Checklist
9
Installing Altisupervisor on a Client System
9
Uninstalling Altisupervisor
10
Automatic Upgrade
10
Downgrade Procedure
10
Hapter
9
Getting Started
13
Logging in
13
Version Mismatch Dialog Box
15
Reconnecting to Altisupervisor
15
Exiting and Minimizing Altisupervisor
15
Using the Windows Tray Phone Handset Icon
15
Resizing the Display
16
Hapter
19
Hapter
13
Using Altisupervisor
19
Supervising more than One Workgroup
19
Viewing Group Statistics
20
Viewing Agent Statistics
21
Viewing Agent Current State
22
Listening In, Barging In, Coaching
24
Recording Calls
25
Viewing the Queues
29
Index
33
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