Sign In
Upload
Manuals
Brands
Altigen Manuals
Software
Altiware Open Edition 4.0
Altigen Altiware Open Edition 4.0 Manuals
Manuals and User Guides for Altigen Altiware Open Edition 4.0. We have
1
Altigen Altiware Open Edition 4.0 manual available for free PDF download: Reporting Manual
Altigen Altiware Open Edition 4.0 Reporting Manual (38 pages)
Call Detail Reporting Guide
Brand:
Altigen
| Category:
Software
| Size: 0.46 MB
Table of Contents
Table of Contents
2
1 Introduction to Call Detail Recording
3
Cdr Applications
3
Call Center Events and Cdr
3
Management Objectives
4
2 Altigen's Reporting Solutions
5
Bundled Reporting Solution
5
Reports Available with OE 4.0 Via Trivium Call Analyst
5
Basic Reports
5
Call Detail Recording - Past and Present
7
N Ooe 3.5 Migration Path
7
Cautions Concerning Smdr
7
Real Time and Centralized Cdr Applications
7
3 Backing up and Installing Altiware's Cdr Records
8
External Logger Service
8
External Cdr Logger Installation Guide
9
Installing External Cdr Logger Service to Sql Server
9
Set-Up the Logger and Watchdog Services
10
Activate External CDR Logging in Altiware
10
Verify Sql Logging Activity
10
Sql Backup and Maintenance
10
4 Call Detail Reporting Data Schema
11
Cdr Data Schema
11
Configuration Areas Affecting Cdr Information
15
Example Call Sequences and Their Effect on Cdr Records
16
Reporting Fields Glossary
17
Appendix A: Summary of Report Fields - Example Methods of Calculation
23
Appendix B - Example Reports
29
Advertisement
Advertisement
Related Products
Altigen AltiWare OE Release 4.0
Altigen AltiWare OE/ACC Version 5.0A
Altigen AltiWeb 4.0
Altigen AltiWeb
Altigen AltiWeb 5.0
Altigen AltiWeb 5.1
Altigen AltiServ HPBX
Altigen AltiView
Altigen AltiClient
Altigen AltiSupervisor 5.0A
Altigen Categories
Software
IP Phone
Telephone Accessories
Telephone
Server
More Altigen Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL