Ethernet Controller Troubleshooting Chart - Cisco WAVE-574-K9 - Wide Area Virtualization Engine 574 Hardware Installation Manual

Chapter 6 Troubleshooting the System Hardware

Ethernet Controller Troubleshooting Chart

Table 6-1 Ethernet Troubleshooting Chart
Ethernet Controller
Problem
Ethernet link status
LED does not work.
The Ethernet activity
LED does not work.
OL-17738-01
The Ethernet link status LED is on when the Ethernet controller receives
–
a link pulse from the switch. If the LED is off, there might be a defective
connector or cable or a problem with the switch.
The Ethernet activity LED is on when the Ethernet controller sends or
–
receives data over the Ethernet network. If the Ethernet activity LED is
off, make sure that the switch and network are operating and that the
correct device drivers are installed.
Table 6-1 lists solutions to 10/100/1000-Mbps Ethernet controller problems.
Actions
Check the following:
Make sure that the switch to which the WAVE appliance is connected is
•
powered on.
Check all connections at the Ethernet controller and the switch.
•
Use another port on the switch.
•
If the switch does not support autonegotiation, manually configure the
•
Ethernet controller to match the switch.
If you manually configured duplex mode, make sure that you also
•
manually configure the speed.
Check the following:
The network might be idle. Try sending data from this appliance.
•
Check all connections at the Ethernet controller and the switch.
•
Use another port on the switch.
•
Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide
Troubleshooting the Ethernet Controller
6-5