Identifying System Problems - Cisco WAVE-574-K9 - Wide Area Virtualization Engine 574 Hardware Installation Manual

Identifying System Problems

Caution
Note

Identifying System Problems

Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide
6-2
When console redirection is enabled (it is enabled by default), all the tests
available from a keyboard are accessible through the console connection as well.
(Mouse support, however, is not available through the console connection.)
Customer-replaceable components include the WAVE inline network adapter,
system memory, and hard disk drives. All other components that are not orderable
as spare hardware options can only be replaced by a qualified service technician.
Once you have identified a faulty component, contact the Cisco Technical
Assistance Center (TAC).
Read the "Working Inside the WAVE-574 with the Power On" section on page 2-6
before opening the chassis cover.
To identify system problems, follow these steps:
Check the power LED.
Check the internal health LED (see
Power down the appliance and all external devices.
Check all cables and power cords. (See the
section on page 6-3.)
Power up the appliance.
Record any POST error messages that are displayed on the screen. If an error is
displayed, look up the first error in the
If the self-diagnostic programs were completed successfully and you still suspect
a problem, see the "Undetermined Problems" section on page
Check the system error log to see if an error was recorded by the system.
Chapter 6 Troubleshooting the System Hardware
Internal health LED, page
"Checking Connections and Switches"
"POST Error Codes" section on page
1-3).
6-14.
6-7.
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