Troubleshooting The System Hardware - Cisco WAVE-574-K9 - Wide Area Virtualization Engine 574 Hardware Installation Manual

Troubleshooting the System Hardware

This chapter provides basic troubleshooting information to help you identify
some common problems that might occur with your WAVE-574.
This chapter contains the following sections:
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Use the information in this chapter to determine whether a problem originates
with the hardware or the software. For further assistance, contact your Cisco
customer service representative.
The WAAS software does not support the use of a keyboard or mouse
Note
(Personal System/2 [PS/2] or Universal Serial Bus [USB]) for Linux and WAAS
software troubleshooting. However, the keyboard and mouse are supported by the
BIOS for power-on self-test (POST) and the diagnostic programs that are located
in the appliance ROM.
OL-17738-01
Identifying System Problems, page 6-2
Checking Connections and Switches, page 6-3
Troubleshooting the Ethernet Controller, page 6-4
Identifying Problems Using Trouble Indicators and Status LEDs, page 6-6
Undetermined Problems, page 6-7
Problem-Solving Tips, page 6-8
Error Symptoms, page 6-9
Power-On Self Test (POST), page 6-13
Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide
C H A P T E R
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