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Chapter 7
Configuring the Eight-Port FXS RJ-21 Module
Troubleshooting the Configuration
OL-2031-02
Ring Frequency is 50 Hz
Hook Status is On Hook
Ring Active Status is inactive
Ring Ground Status is inactive
Tip Ground Status is inactive
Digit Duration Timing is set to 100 ms
InterDigit Duration Timing is set to 100 ms
Ring Cadence is defined by CPTone Selection
Ring Cadence are [4 2] [4 20] * 100 msec
If you are having trouble placing a call and you suspect the problem is associated
with the voice port configuration, you might be able to resolve the problem by
performing one or more of the following tasks:
Ping the associated IP address to confirm connectivity, as follows:
•
Gateway# ping 172.20.59.93
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 172.20.59.93, timeout is 2
seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/4
ms
If you cannot successfully ping your destination, refer to the Network
Protocols Configuration Guide, Part 1.
Use the show voice port command to ensure that the port is enabled
•
(administrative state is UP), as follows:
Gateway# sh voice port 4/0
Operation State is DORMANT
Administrative State is UP
If the port state is DOWN, as in the following display, use the no shutdown
command to enable the port. (See the
page
7-8.)
Operation State is DOWN
Administrative State is DOWN
Catalyst 4224 Access Gateway Switch Software Configuration Guide
Configuring FXS Voice Ports
"Activating the Voice Port" section on
7-5
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Table of Contents
Troubleshooting
