Recovering From A Lost Or Forgotten Password - Cisco IE-3000-8TC Software Configuration Manual

Chapter 39 Troubleshooting
If you had set the console port speed to anything other than 9600, it has been reset to that particular
Step 8
speed. Change the emulation software line speed to match that of the switch console port.
Step 9 Load any helper files:
switch: load_helper
Start the file transfer by using the Xmodem Protocol.
Step 10
switch: copy xmodem: flash:image_filename.bin
After the Xmodem request appears, use the appropriate command on the terminal-emulation software to
Step 11
start the transfer and to copy the software image into flash memory.
Boot the newly downloaded Cisco IOS image.
Step 12
switch:boot flash:image_filename.bin
Use the archive download-sw privileged EXEC command to download the software image to the
Step 13
switch.
Step 14 Use the reload privileged EXEC command to restart the switch and to verify that the new software image
is operating properly.
Step 15 Delete the flash:image_filename.bin file from the switch.

Recovering from a Lost or Forgotten Password

If you lose or forget your password, you can delete the switch password and set a new one.
Before you begin, make sure that:
•
•
To delete the switch password and set a new one, follow these steps:
Press the Express Setup button until the SETUP LED blinks green and the LED of an available switch
Step 1
downlink port blinks green.
If no switch downlink port is available for your PC or laptop connection, disconnect a device from one
of the switch downlink ports. Press the Express Setup button again until the SETUP LED and the port
LED blink green.
Step 2 Connect your PC or laptop to the port with the blinking green LED.
The SETUP LED and the switch downlink port LED stop blinking and stay solid green.
Step 3 Press and hold the Express Setup button. Notice that the SETUP LED starts blinking green again.
Continue holding the button until the SETUP LED turns solid green (approximately 5 seconds). Release
the Express Setup button immediately.
This procedure deletes the password without affecting any other configuration settings. You can now
access the switch without a password through the console port or by using the device manager.
Enter a new password through the device manager by using the Express Setup window or through the
Step 4
command line interface by using the enable secret global configuration command.
OL-13018-03
You have physical access to the switch.
At least one switch port is enabled and is not connected to a device.
Recovering from a Lost or Forgotten Password
Cisco IE 3000 Switch Software Configuration Guide
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