Verifying Tcp Port For Fabric Manager Web Client; Cannot Launch Fabric Manager Web Client - Cisco 9134 - MDS Multilayer Fabric Switch Troubleshooting Manual

Chapter 26 Troubleshooting Fabric Manager
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m

Verifying TCP port for Fabric Manager Web Client

To verify the TCP port used by Fabric Manager Web Client, view
directory where you installed Fabric Manager Web Client. You see the following lines after some
copyright information:
Look for the
the port setting. This is the TCP port number used by Fabric Manager Web Client. You can edit this file
if you need to change the TCP port number in use or if you need to use SSL.

Cannot Launch Fabric Manager Web Client

Symptom
Table 26-3 Cannot Launch Fabric Manager Web Client
Symptom Possible Cause
Java Web Start not Appropriate version of Java may not be
detected error installed.
message displays.
The Java Runtime console may be
disabled.
Internet Explorer 7 blocks the Java Web
Start ActiveX control.
Cannot connect to a Internet Explorer 7 may block the
remote Fabric pop-ups that are required to complete
Manager server. the connection.
Launch fails, or Java Web Start cache contains multiple
wrong version versions of Fabric Manager software.
appears.
OL-9285-05
<Connector className="org.apache.catalina.connector.http.HttpConnector"
port="80" minProcessors="5" maxProcessors="75"
enableLookups="false" redirectPort="8443"
acceptCount="10" debug="0" connectionTimeout="60000"/>
<!-- Define an SSL HTTP/1.1 Connector on port 8443 -->
<!--
<Connector className="org.apache.catalina.connector.http.HttpConnector"
port="8443" minProcessors="5" maxProcessors="75"
enableLookups="true"
acceptCount="10" debug="0" scheme="https" secure="true">
<Factory className="org.apache.catalina.net.SSLServerSocketFactory"
clientAuth="false" protocol="TLS"/>
</Connector>
-->
setting that is not commented out (that is, not preceded by <!---), and search for
Connector
Cannot successfully launch Fabric Manager Web Client.
Troubleshooting Fabric Manager Web Client
\tomcat\conf\server.xml
Solution
Install the appropriate version of the Java Runtime
Environment. Cisco recommends Java version 1.5 or
above, which includes Java Web Start. Refer to the
installation instructions in the Cisco MDS 9000 Family
Fabric Manager Configuration Guide, or the Release Notes
for your specific Fabric Manager release.
Enable the Java Runtime console. See
Runtime Console" section on page
Allow the browser to run the Java Web Start ActiveX
control. See "Allowing the Java Web Start ActiveX Control
to Run" section on page 26-10.
Add the web site to your trusted sites list, and allow it to
open pop-ups, including script-generated input dialog
boxes. See "Trusting the Remote Fabric Manager Web
Site" section on page 26-10.
Clear the Java Web Start cache. See
Start Cache, page 26-11.
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
from the
"Enabling the Java
26-10.
Clearing Java Web
26-9