Initial Troubleshooting Checklist; Common Troubleshooting Tools In Fabric Manager; Common Troubleshooting Commands In The Cli; User And Role Issues - Cisco 9134 - MDS Multilayer Fabric Switch Troubleshooting Manual

Initial Troubleshooting Checklist

S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
Initial Troubleshooting Checklist
Begin troubleshooting user and role issues by checking the following issues:
Checklist
Verify licensing requirements. See Cisco MDS 9000 Family Fabric Manager
Configuration Guide.
Verify that the passwords for all users follow the guidelines for strong passwords.
Verify that no usernames are reserved words or all numeric.
Verify that users with multiple roles are not assigned more access than planned.
Verify that you have not assigned any empty roles to users.
Verify the order of the rules in each role.

Common Troubleshooting Tools in Fabric Manager

In Fabric Manager, choose Switches > Security > Users and Roles to access user and role
configuration.
In Device Manager, use the following procedures to access user, role, and rule configurations:
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Note Rules can only be configured from Device Manager.

Common Troubleshooting Commands in the CLI

Use the following CLI commands to troubleshoot user and role issues:
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User and Role Issues

This section describes troubleshooting user and role issues and includes the following topics:
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Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
18-4
Choose Security > Users to access user configuration.
Choose Security > Roles to access user configuration.
Select a role from the Roles dialog box and click Rules to access the rules for this role.
show users
show user-account
show role
show role status
show role session status
User Cannot Log into Switch, page 18-5
User Cannot Create Roles, page 18-7
User Cannot Create Other Users With Fabric Manager or Device Manager, page 18-7
Chapter 18 Troubleshooting Users and Roles
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