Cisco 9134 - MDS Multilayer Fabric Switch Troubleshooting Manual page 76

Troubleshooting Cisco SAN-OS Software System Reboots
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
ER usually is the state a process enters if it has been restarted too many times and has been detected as
Note
faulty by the system and disabled.
The system output looks like the following example. (The output has been abbreviated to be more
concise.)
PID
-----
1
2
3
4
5
6
71
136
140
431
443
446
452
453
456
469
470
Enter the following command to show the processes that have had abnormal exits and to show if there is
Step 3
a stack-trace or core dump:
switch# show process log
Process
----------------
ntp
snsm
Enter the following command to show detailed information about a specific process that has restarted:
Step 4
switch# show processes log pid 898
Service: idehsd
Description: ide hotswap handler Daemon
Started at Mon Sep 16 14:56:04 2002 (390923 us)
Stopped at Thu Sep 19 14:18:42 2002 (639239 us)
Uptime: 2 days 23 hours 22 minutes 22 seconds
Start type: SRV_OPTION_RESTART_STATELESS (23)
Death reason: SYSMGR_DEATH_REASON_FAILURE_SIGTERM (3)
Exit code: signal 15 (no core)
CWD: /var/sysmgr/work
Virtual Memory:
CODE
DATA
BRK
STACK
Register Set:
EBX 00000003
ESI 00000005
EAX 00000008
EAX 00000003 (orig)
EFL 00000246
Stack: 128 bytes. ESP 7FFFFC5C, TOP 7FFFFD10
0x7FFFFC5C: 0804F990 0804C416 00000003 0804E994 ................
0x7FFFFC6C: 00000008 0804BF95 2AC451E0 2AAC24A4 .........Q.*.$.*
0x7FFFFC7C: 7FFFFD14 2AC2C581 0804E6BC 7FFFFCA8 .......*........
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
2-28
State PC Start_cnt
----- -------- -----------
S 2ab8e33e
S 0
S 0
S 0
S 0
S 0
S 0
S 0
S 0
S 2abe333e
S 2abfd33e
S 2ac1e33e
S 2abe91a2
S 2abe91a2
S 2ac73419
S 2abe91a2
S 2abe91a2
PID Normal-exit
------ -----------
919
972
08048000 - 0804D660
0804E660 - 0804E824
0804E9A0 - 08050000
7FFFFD10
ECX 0804E994
EDI 7FFFFC9C
XDS 0000002B
EIP 2ABF5EF4
ESP 7FFFFC5C
Chapter 2 Troubleshooting Installs, Upgrades, and Reboots
TTY Process
---- -------------
1 - init
1 - keventd
1 - ksoftirqd_CPU0
1 - kswapd
1 - bdflush
1 - kupdated
1 - kjournald
1 - kjournald
1 - kjournald
1 - httpd
1 - xinetd
1 - sysmgr
1 - httpd
1 - httpd
1 S0 vsh
1 - httpd
1 - httpd
Stack-trace Core
----------- -------
N N
N Y
EDX 00000008
EBP 7FFFFCAC
XES 0000002B
XCS 00000023
XSS 0000002B
Log-create-time
---------------
N Jan 27 04:08
N Jan 24 20:50
OL-9285-05