Clearing Java Web Start Cache; Cannot Log Into Fabric Manager Web Client; Recovering A Web Client Password - Cisco 9134 - MDS Multilayer Fabric Switch Troubleshooting Manual

Chapter 26 Troubleshooting Fabric Manager
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
Click OK, and then click OK on the Security tab to exit.
Step 6

Clearing Java Web Start Cache

To clear the Java Web Start cache, follow these steps:
Start the Java Web Start Application Manager (javaws.exe or javaws).
Step 1
Go to File > Preferences > Advanced and clear the applications folder or cache. You can manually
Step 2
delete the .javaws or cache directory. On Windows, this directory is under Documents and Settings, and
on UNIX, this directory is under $HOME.

Cannot Log Into Fabric Manager Web Client

Symptom
Table 26-4 Cannot Access Fabric Manager Web Client
Symptom Possible Cause
Cannot log into Forgot password.
Fabric Manager Web
Client.
Access set for RADIUS or TACACS+
but server is not responding.
No valid ID message displayed. Fabric
Manager Server has not discovered the
fabric.

Recovering a Web Client Password

Fabric Manager Web Client user passwords are encrypted and stored locally on the workstation where you
installed the Web Client. If you forget a password, you can make a new network-admin user locally on the
workstation where you installed the Web Client and then log in and delete the old user account under the
Admin tab.
To create a user on the workstation where you installed the Web Client and delete the old user, follow
these steps:
Step 1 Go to the Web Client installation directory and cd to the bin directory.
Step 2 Enter the following line to create a user:
addUser <userName> <password>
OL-9285-05
Cannot log into Fabric Manager Web Client.
Troubleshooting Fabric Manager Web Client
Solution
Reset the administrative password. See the
Web Client Password" section on page
Set for local authentication. See the
Manager Authentication Method" section on page
After you verify the RADIUS or TACACS+ server, you can
set the authentication method to use RADIUS or
TACACS+.
Open Fabric Manager and rediscover the fabric.
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
"Recovering a
26-11.
"Setting Fabric
26-12.
26-11