Initial Troubleshooting Checklist; Common Troubleshooting Tools In Fabric Manager; Common Troubleshooting Commands In The Cli; Ssm Issues - Cisco 9134 - MDS Multilayer Fabric Switch Troubleshooting Manual

Chapter 3 Managing Storage Services Modules
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m

Initial Troubleshooting Checklist

Begin troubleshooting SSM issues by verifying that the following conditions are met:
Checklist
Verify that the SSI boot variable is set.
Verify that the SSI image is present and pointed to by the SSI boot variable.
Verify that the EPLD version is 2.1(2) or later for nondisruptive layer-2 upgrades.
Verify that you have configured all SSM ports prior to upgrading to Cisco SAN-OS
Release 3.0(1) or later. Do not use port mode auto.
Verify that you have the appropriate licensing. The SSM can operate as a 32-port Fibre
Channel switching module with no additional licensing requirements. The SSM requires
the Storage Services Enabler package to provision intelligent storage services on the
module.

Common Troubleshooting Tools in Fabric Manager

The following navigation paths may be useful in troubleshooting SSM issues using Fabric Manager:
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Common Troubleshooting Commands in the CLI

The following commands may be useful in troubleshooting PortChannel and trunking issues:
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SSM Issues

This section describes troubleshooting issues for the SSM and SSI images, and it includes the following
topics:
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OL-9285-05
In Fabric Manager, choose End Devices > SSM to access the SSM configuration.
In Device Manager, choose Physical > Inventory to determine the SSI image version.
show boot-variables
show version
install ssi
show version module number epld
show version epld
show ssm provisioning
SSM Fails to Boot, page 3-4
SSM Upgrade Is Disruptive, page 3-9
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
Initial Troubleshooting Checklist
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